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Author Topic: D-Link USA Website - Bug & Request List  (Read 339006 times)

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #75 on: August 13, 2012, 12:53:52 PM »

Can't reproduce this problem here using Opera.  ???

completing the form at http://dlink.com/us/en/home-solutions/support/contact-support
leads to http://dlink.com/us/en/home-solutions/support/contact-support
     which says The specified URL cannot be found.
Same for the "business solutions" contact sequence. I am not going to try to reproduce it, D-Link has eaten too much of my time already.
« Last Edit: August 13, 2012, 01:33:06 PM by FurryNutz »
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #76 on: August 13, 2012, 01:29:45 PM »

Can't reproduce this problem here.  ???


I am unable to reproduce the error with FF or IE.
. . . And D-Link, sorry for all my test form submissions :o
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #77 on: August 17, 2012, 10:02:35 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #78 on: August 29, 2012, 11:57:12 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #79 on: August 29, 2012, 12:03:56 PM »

Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}

[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)


[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #80 on: August 29, 2012, 12:04:27 PM »

Has been fixed:
[Added 06/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}

[Added 07/02/2012] Support - The support page does not provide a way to only show EOL products. Using the Show/Hide options, it's possible to view All Available products OR Available Products + EOL, but not All EOL only (http://dlink.com/us/en/home-solutions/support?tab=all&po=true)


[Added 07/05/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)

[Added 07/20/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)


Added...  ;)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #81 on: August 29, 2012, 12:12:53 PM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  • [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  • [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  • [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #82 on: September 06, 2012, 06:56:45 AM »

Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L
« Last Edit: September 06, 2012, 07:14:03 AM by FurryNutz »
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #83 on: September 06, 2012, 07:13:23 AM »

Support > DIR-605L - The FW files listed differs from the new web site to the old web site. Is this a mismatch, typo or content not included?
New site only has no downloads listed: http://www.dlink.com/us/en/home-solutions/support/product/dir-605l-wireless-n-300-home-cloud-router
Old site has v1.13 listed: http://us.dlink.com/products/?pid=DIR-605L

Added. . .  ;)
« Last Edit: September 06, 2012, 07:14:42 AM by FurryNutz »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #84 on: September 06, 2012, 07:15:42 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  • [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  • [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  • [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #85 on: October 02, 2012, 10:29:04 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

  • [Verified 10/02/2012] DIR-600 - The DIR-600 router does not appear on any searches (http://www.dlink.com/us/en/home-solutions/support/search?q=dir-600)
  • [Verified 08/29/2012] Support > DIR-865L - Description field for firmware v1.00 under the downloads tab is blank (http://www.dlink.com/us/en/home-solutions/support/product/dir-865l-cloud-router-5700)
  • [Verified 08/29/2012] Any Product > Support - Selecting the "What does this mean?" link under "Product Status - Phased Out" for any product displays a pop-up window with the message "Request unsuccessful: Not Found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-685-wireless-n-storage-router-with-colour-screenand-4-port-gigabit-switch)
  • [Verified 08/29/2012] When selecting "Find My Revision" link on any router product page, I receive the following message popup: "Request unsuccessful: Layout not found: {00000000-0000-0000-0000-000000000000}
  • [Verified 08/29/2012] Support > D-Link | Landing > Select Your Region > Select Your Country - The link for "Ireland" does not work (http://www.dlink.com/us/en/)
  • [Verified 07/30/2012] General - Yahoo Widgets are no long supported or available from Yahoo (http://widgets.yahoo.com/legacy/?widget=42401)
  • [Verified 07/30/2012] [Updated From Previous Entry] General - Website does not work properly using Firefox (v13.x) and Opera: persistent "The specified URL cannot be found" errors are displayed using Firefox/Opera, while the same link on the same PC works with IE. Issue replicated on multiple PCs; issue spans the entire D-Link website and is not limited to specific pages; clearing the browser cache temporarily fixes the issue
  • [Verified 07/28/2012] Support > DSL-2750B - Product page link does not work (http://www.dlink.com/us/en/home-solutions/search?q=dsl-2750)
  • [Verified 07/21/2012] Support > DIR-655 > Downloads - Selecting "Go to the DIR-655 support page" link displays the message "Sorry! The requested URL can't be found" (http://www.dlink.com/us/en/home-solutions/support/product/dir-655-wireless-n-gigabit-router)
  • [Verified 07/20/2012] Support - Link to the support page for the DIR-826L is broken from this page (http://www.dlink.com/us/en/home-solutions/support)
  • [Verified 07/20/2012] Support > Forum - Selecting on the Forums link the D-Link website home page in a new window rather than opening the forum (http://www.dlink.com/landing/support) [Page Removed. Link No Longer Exists]
  • [Verified 07/20/2012] Support > DSR-500N - Firmware download support page displays "No Downloads" available. Previous web page contained a recent version of v1.04B58 dated 5/23/2012. All other DSR models appear correct. FTP site for the DSR-500N has this version available (http://www.d-link.com/us/en/business-solutions/support/product/dsr-500n-wireless-n-unified-services-router)
  • [Verified 07/20/2012] All Products Dropdown (Landing Page) - No link for network storage devices under "Home User" [Page Removed from Webwsite]
  • [Verified 07/19/2012] Country Selection - Selecting "Europe" > "Italia" opens the URL http://www.dlink.com/it/it opens a bad URL (Message: "Sorry! The requested URL can't be found")
  • [Verified 07/17/2012] History of D-Link ("Did You Know" pane) - Grammatical Error: "D-Link were the first networking company on Taiwan Stock Exchange" should read "D-Link was the first networking company on the Taiwan Stock Exchange" (http://www.dlink.com/us/en/home-solutions/about/history-of-dlink)
  • [Verified 07/17/2012] All Products Dropdown Menu - Menu appears on first visit, but sometimes fails to appear on subsequent visits. Behavior is inconsistent and varies depending on browser (is this a caching issue?)
  • [Verified 07/05/2012] General - "Featured Teasers" and "How To Guides" links point to bad URLs
  • [Verified 07/02/2012] Home Solutions > View - The three network camera images below the page header have bad URLs (http://www.dlink.com/us/en/home-solutions/view)
  • [Verified 07/02/2012] Home Solutions > Share - Bad URL for the DNS-320, DNS-325, and DNS-343 on the three images below the page header (http://www.dlink.com/us/en/home-solutions/share)
  • [Verified 07/02/2012] Selecting DAP-1160 produces the following message: Sorry! The requested URL can't be found
  • [Verified 07/02/2012] General - Unable to locate the link to the D-Link retail store
  • [Verified 07/02/2012] General - Unable to locate link (or reference) on the website to this forum
  • [Verified 07/02/2012] Where is the DGL and WBR series router links? I don't see them
  • [Verified 07/02/2012] Support Landing Page - No content provided under Show/Hide "Display Phased Out Products" (http://www.dlink.com/landing/support?tab=all)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

FurryNutz

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Re: New D-Link USA Website - Bug & Request List
« Reply #86 on: October 02, 2012, 10:33:44 AM »

[Added 06/29/2012] General - Unable to locate link to emulators (located on legacy D-Link website)> Added here:
http://www.dlink.com/us/en/home-solutions/support/faqs/access-points-range-extenders/does-d-link-provide-an-emulator-simulator-for-my-device
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #87 on: October 02, 2012, 10:36:10 AM »

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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #88 on: October 02, 2012, 10:38:02 AM »

This item is also resolved:

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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: New D-Link USA Website - Bug & Request List
« Reply #89 on: October 02, 2012, 10:38:15 AM »

Help contribute to the new D-Link USA website launch!

The following D-Link USA Website bug/issue list contains the collective contribution of the D-Link forum community. If you would like to contribute to this list, please post your suggestions as a reply to this thread.

Below is a summary of everyone's input thus far. Please let me know if I over-generalized, misrepresented, or missed anyone's concerns and I'll refresh the list with updates.

If any items in this list were fixed, please post and I'll update!

D-Link USA Website Bug & Request List



Resolved Bugs/Requests

« Last Edit: October 02, 2012, 10:42:45 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC
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