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Author Topic: Strange Connectivity Issues w/ Shaw Cable  (Read 24921 times)

FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #15 on: December 03, 2012, 12:47:21 PM »

I would presume something between the ISP modem and router and or the ISP modem. Not sure if Shaw allows the use of BYOM, if they do, maybe at some point you could get your own modem. I recommend the Motorola SB 6 series modems. I've tested 3 different ones. All great modems.

I would presume that most LAN cables don't go bad unless there is some bending of the wire or if the wire has been mfr'd badly in the first place which I have seen in some in box items. Cat 5 should be good for your use. I would recommend at some point if you start to get into more heavy networking, streaming and or gaming, that you go with Cat 6. Never hurts to upgrade and future proof as well. Ya I've done my share of running cables in walls and attics.  ::) Upgrading to patch cables between devices is cheap now days. Sometimes you can find a good deal on a spool of Cat6 if you have to tools to put the plugs on.  ;)

Keep us posted.
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #16 on: December 03, 2012, 12:56:50 PM »

It just doesn't make sense that its the modem because its been working beautifully for 2 years. Maybe its outdated??

So far its over an hour that its online so I'm hoping its the cable because that's the easiest fix.

Keep you posted.

thanks for the help BTW.
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FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #17 on: December 03, 2012, 01:01:25 PM »

SB 5 Series modems are basic cable modems, DOCSIS v2. Seen a few 5 series just go bad as well.

Keep us posted on cable swap. Hope that might be it. You should be able to view the cable modems web page and logs at 192.168.100.1 if you see this again.

Glad to be of help.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #18 on: December 03, 2012, 01:07:39 PM »

Interesting. If I try to access the modem via 192.168.100.1, I get a network error.... hmm... yet I still have internet access now...
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #19 on: December 03, 2012, 01:14:50 PM »

If everything is still working by the two hour mark, I'm going to hook everything back up with the new cable in place and see what happens.
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FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #20 on: December 03, 2012, 01:16:52 PM »

Possible Shaw doesn't allow access to the modems web page.

Well if it's working, I would try some of the other suggestions, Set up reservations, turn off some of those features that are not needed. Adjust the SPI NAT settings and Wifi. I use those same settings and works well.

Hopefully it will keep working well for you.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #21 on: December 03, 2012, 01:20:51 PM »

Yeah I've been running on those settings that you recommend since yesterday and it didn't seem to make a difference but I will continue to run them anyway.
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FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #22 on: December 03, 2012, 01:43:44 PM »

Hope you enjoy.

 ;)
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #23 on: December 03, 2012, 02:14:00 PM »

Everything is hooked back up and functioning normally for the time being. I'm going to be pissed off having wasted all this time for a simple cable issue,but what are you gonna do.

ill post back if problems arise or tomorrow for confirmation that its fixed.

cheers!
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FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #24 on: December 03, 2012, 02:24:00 PM »

Lets hope thats all it was.

Enjoy and Good Day.  :)
« Last Edit: December 03, 2012, 04:55:10 PM by FurryNutz »
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #25 on: December 03, 2012, 02:32:59 PM »

You as well!
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #26 on: December 03, 2012, 03:33:27 PM »

So internet is down again.  :'(

I'm guessing Shaws modem is the culprit then?  >:(
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FurryNutz

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #27 on: December 03, 2012, 04:57:26 PM »

I would ask them for a newer model modem if they have one. Ask them if they support a Motorola SB 6120, 6121 or a 6141.

Ensure there are not t.v. line splitters between the ISP box out side or pole an the cabling going into the ISP Modem.

If you can, try your 655 router at a different location if you can, friend or families place. Might be easier to get a new modem though.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #28 on: December 03, 2012, 05:22:23 PM »

Yeah, that is probably what will happen. I just don't feel like getting on the phone and trying to explain to them that I troubleshooted the hell out of my setup, and it's their modem. Oh well, life.

I use Bell ExpressVu for TV, so the splitter deal isn't an issue. At least, it would have been a while ago.

Testing it somewhere else is not really an option for me unfortunately.

Thanks for all the help nonetheless.

Will keep posted.
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Elite_Deforce

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Re: Strange Connectivity Issues w/ Shaw Cable
« Reply #29 on: December 05, 2012, 11:51:27 PM »

UPDATE:

So it turns out the hardware in my D-link was toast, and that was what was causing the issues. I would assume it's because it wasn't designed to handle the load I was putting on it maybe???

Anyway, I'm running off of my Netgear as a primary for the time being, going to pick something new up this weekend. Any suggestions for something that can handle the massive bandwidth/sending signal to the 8-port monster/dual band 2.4ghz-5ghz reliably??? I would like to stick with Dlink, but other suggestions are welcome. Please no Linksys.
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