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Author Topic: Gallery app needs a admin login to use it?  (Read 29926 times)

bigdave240

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Gallery app needs a admin login to use it?
« on: February 02, 2013, 09:56:08 AM »

Just got the dns-325 and upgraded it to the 1.03 firmware,  downloaded the latest app file and put photo gallery 2.3 on it.  When i launch the app it goes to the page that would show an album but i havent created any yet and there doesn't seem to be a way to do that.  I watched the dlinktv viddo for it and see options on the left side but they dont appear on mine.  I am thinking i need to log in but its asking for user/password and i dont have them? Searched this forum a lot but didnt find an answer to this.  Thanks
« Last Edit: February 02, 2013, 11:31:13 AM by bigdave240 »
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #1 on: February 04, 2013, 03:50:21 PM »

Spent about 4 hours on the phone with customer support and they cant figure it out either.  Escalated to the next level and waiting for a call.  Might have to return it. 
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #2 on: February 06, 2013, 06:58:08 AM »

got a call from tech support and they have duplicated the same issue. waiting for a fix now.
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #3 on: February 06, 2013, 07:01:14 AM »

Post the issue on the DNS-325 wishlist sticky and I'll add it to the list...
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #4 on: February 11, 2013, 07:53:16 AM »

I have tried to get an update to this issue but dlink is not being responsive at all. I waited on the phone twice for over 10 minutes only to have their system hang up on me. might be time to return this crap to amazon and let them deal with dlink. not happy at all with the customer service.
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #5 on: February 17, 2013, 07:34:19 AM »

I am debating on whether or not to return this and buy something else.  Would appreciate opinions.  Does dlink fix stuff like this in a timely manor? Is there another way to install an app similar to it? I only have a week or so left to return it to amazon.  Is everyone having the same problem or just me? Thanks for your opinion
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #6 on: February 20, 2013, 12:20:37 PM »

Here are instructions for the Photo Center app that were included in the DNS-345 manual:

Photo Center

The Photo Center add-on sets up your ShareCenter® to share your photos over the web using Gallery 2 software. It provides a convenient interface from which you can create albums of photos with descriptions. The albums are then accessible over the web using HTTP so that your family and friends can then view your ShareCenter® stored photos from any internet connection.

LaunchInterface:

Click this button to launch the Photo Center (Gallery 2) Web UI where you can then manage photo galleries through a web interface. Web URL: The Launch button will automatically launch the Web UI in fhe format of the ShareCenter® IPv4 address slash Gallery 2 for example: http://192.168.1.1/gallery2/ Where 192.168.1.1 is the ShareCenter’s network IP address setting. In the Photo Center Web UI use the user name: admin password: “the ShareCenter’s admin password”

Adding Gallery Users:

You can add users through the account management settings of your ShareCenter. The same users will be reflected in the Gallery 2 administrative settings and can then be given access to the photos and albums. If you do not see the user in the user list of the Gallery admin settings then disable the Photo Center add-on and re-enable it.

Gallery 2 Help:

You can find more help regarding the Gallery 2 application at: http://gallery.menalto.com/about
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #7 on: February 20, 2013, 12:33:34 PM »

thanks for that but it was tried by me and also by the help desk via their system and also by remote desktop on my system. there just doesn't seem to be a way to get any of the config stuff to show up on the left side of the screen. nothing is there.
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #8 on: February 20, 2013, 01:35:24 PM »

was going to post a pic of what i get but there isnt a way that i can see to do that?
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #9 on: February 20, 2013, 03:57:58 PM »

was going to post a pic of what i get but there isnt a way that i can see to do that?

D-Link Forum - Adding Screenshots In a Post
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #10 on: February 21, 2013, 07:21:47 AM »

I've installed the Photo Center app on my DNS-345 and see what you are talking about.  Valid ShareCenter account holders can log into the Photo Center app, and an empty album appears with no configuration/setting options to do anything further.

I will escalate this issue to D-Link and see what I can find out.
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #11 on: February 21, 2013, 08:17:06 AM »

Awesome!  Thank you so much
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #12 on: February 21, 2013, 08:21:38 AM »

From what I see there is no mechanism for users to configure, manage, or have any interaction with the Photo Center app from neither the ShareCenter nor the Gallery 2 webpage.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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bigdave240

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Re: Gallery app needs a admin login to use it?
« Reply #13 on: February 21, 2013, 08:31:52 AM »

Yup.  Thats exactly what i see as well.  Cant config what you cant get to.  Hope they figure it out soon.  Really want this to work.
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JavaLawyer

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Re: Gallery app needs a admin login to use it?
« Reply #14 on: February 21, 2013, 08:36:07 AM »

I also noticed that the "Launch" page off the ShareCenter indicates the install path for the Photo Center configuration and that path doesn't appear on Volume_1 unless it's hidden.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC
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