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[bigdave240]

Yeah.  When the help desk tech was on my pc/remote desktop he noticed that as well.  Could be hidden though.  We tried to create the directory shown in the path and it won't let you do it.

[JavaLawyer]

Yeah.  When the help desk tech was on my pc/remote desktop he noticed that as well.  Could be hidden though.  We tried to create the directory shown in the path and it won't let you do it.

The DNS-325 uses the linux file system, so "show hidden files/folders" under Windows won't necessarily work with the DNS-325 directory structure.

[bigdave240]

I was trying to find out if you could telnet or ssh into it as root so you could really see what was there but havent had time to work on it in the last couple of days. 

[bigdave240]

I've installed the Photo Center app on my DNS-345 and see what you are talking about.  Valid ShareCenter account holders can log into the Photo Center app, and an empty album appears with no configuration/setting options to do anything further.

I will escalate this issue to D-Link and see what I can find out.

were you able to get anywhere with this?

[JavaLawyer]

Not yet. I reported the issue  through my channels and am waiting.

[bigdave240]

I am very frustrated with this box. I tried to call the 877 number today for an update but as in the past there is no one to talk to. you hit all the prompts then it tells you there will be a delay of 10 minutes. you wait and wait and eventually the music stops and the phone disconnects. i tried talking to someone else using a different prompt and they insist there is nothing wrong with the phone system and transfer you to the dept and of course it just disconnnects. I AM DONE! I am sending this thing back. The software it comes with will not work correctly on my win8 laptop so I had to purchase additional software in order to make it work so i am out that cost. I also bought 2 WD red 2tb drives which will work in whatever brand i buy next. I hope you all have some luck at some point but I am done. should have learned my lesson with the boxeebox. no more dlink for me! I have been around this stuff for a long time ( i am over 60) so i know that no one cares that I am upset but I will do what i can to tell the world about my poor customer experience with dlink. the only bright spot has been the helpfulness of the forum admin so thanks for that much.

[JavaLawyer]

I am very frustrated with this box. I tried to call the 877 number today for an update but as in the past there is no one to talk to. you hit all the prompts then it tells you there will be a delay of 10 minutes. you wait and wait and eventually the music stops and the phone disconnects. i tried talking to someone else using a different prompt and they insist there is nothing wrong with the phone system and transfer you to the dept and of course it just disconnnects. I AM DONE! I am sending this thing back. The software it comes with will not work correctly on my win8 laptop so I had to purchase additional software in order to make it work so i am out that cost. I also bought 2 WD red 2tb drives which will work in whatever brand i buy next. I hope you all have some luck at some point but I am done. should have learned my lesson with the boxeebox. no more dlink for me! I have been around this stuff for a long time ( i am over 60) so i know that no one cares that I am upset but I will do what i can to tell the world about my poor customer experience with dlink. the only bright spot has been the helpfulness of the forum admin so thanks for that much.

I appreciate your frustration, especially when you purchased the DNS-325 for a specific must-have feature, and also understand that you have to move on. Nonetheless, I'm still plugging away to get some form of resolution to this app issue.

[fyoung]

I've installed the Photo Center app on my DNS-345 and see what you are talking about.  Valid ShareCenter account holders can log into the Photo Center app, and an empty album appears with no configuration/setting options to do anything further.

I will escalate this issue to D-Link and see what I can find out.

YES!

I have the same problem on my DNS 325 !!!!!!!!
I've broken my mind and eyes during searching the solution!!! And haven't found any!

PLEASE HELP ME !!! Sharing photos is very important for me.

[bigdave240]

The developers are working on it.  I can now confirm that.  They contacted me last week with a beta release but it didnt work and they said they would call me back.  I didnt send mine back based on this.  I hope to hear from them this coming week and will report as soon as i do.

[Lucsky78800]

Hello,

I have excatly the same issue. My nas is the DNS 325 with revision A2. The firmware is 1.03 and photo center is 2.03.

NB : I bought this nas to share photos with my family...

Best regards,
Luc

[JavaLawyer]

Again, this issue isn't isolated to the DNS-325, but also presents itself on the DNS-345. 

[bwrugger]

Gents:
You are not alone, I just bought a DNS-325, updated firmware and the Photo Center will not work. Interesting if you go to the website for Gallery, you find they are currently on version 3.05. The version I received with my unit was 2.0.
I too am waiting for a call back from tech support, will keep you posted..
 

[bigdave240]

Hopefully this will be fixed in the next few days.

[Lucsky78800]

Hello,

Do you have any news from the technical support?

1 month after buy this nas, I can't share photos... Is it possible to have a refund and to buy a better nas?

Best regards,
Luc

[bigdave240]

Really thought it would have fixed in a new release by now.  I have emailed them and am waiting for a reply.