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[Croket]

Hey guys, More bad news, the 1.32 beta version did not fix the connection issue,  after a couple of hours since the flash and a reboot of the router, I'm still not able to connect to my printer from either of my 3 machines (2 vista's and 1 XP). Ver 1.32 has not fixed the problem.

[EddieZ]

Any error messages in the log?

Just a reminder: not all Shareport connection issues have to be firmware/driver related...If there's somthing wrong with your TCPIP config on Windows, a new firmware is not going to solve that...

[Alexx]

Croket is right. 1.32 doesn't fix the problem after all. Exact same thing as before. The log shows nothing.

[lizzi555]

Just a thought,

my Samsung CLP-350 printer has a Power Safe mode which it enters after 20 min  by default and I can't wake it up again connected via shareport.

If I set the Power Safe to 120 min, the printer stays connected and is reachable for 2 hours.

This might be a special situation with a special device but perhaps your printers behave similar.

USB flashdrives stay connected and work properly until I disconnect them via tool.

[Xinot]

Croket is right. 1.32 doesn't fix the problem after all. Exact same thing as before. The log shows nothing.

Same thing here. Not working ok.

[EddieZ]

Strange thing, I have a Samsdung CP 315 and it goes to sleep after 5 minutes. I can wake it up with no problem and connect/disconnect when needed fro wired PC and laptops (when you set Shareport to connect on a print job, don't forget to set the Sahreport timer to last at least 120 secs, otherwise Shareport will disconnect before the printer has restored from sleep )

[lizzi555]

Strange thing, I have a Samsdung CP 315 and it goes to sleep after 5 minutes. I can wake it up with no problem and connect/disconnect when needed fro wired PC and laptops (when you set Shareport to connect on a print job, don't forget to set the Sahreport timer to last at least 120 secs, otherwise Shareport will disconnect before the printer has restored from sleep )

No, doesn't change anything. But no problem as the CLP-350 is a networked printer and I only used it to test the shareport with my WIN7 x64 machine.

[Tad_M]

I tried the new beta firmware 1.32 and it also did not solve the problem for me.  The Photosmart A716 worked fine only on one laptop (out of 3 computers in my house) for one day, now it's back to not being able to connect (or it connects and after a few seconds it disconnects).  All of my computers use Win7. 

Specs:
All computers OS: Windows 7
Firmware : 1.32 beta
Router: DIR 655 A3
Shareport: 1.10

[Clancy]

My drive stays connected longer and if it loses connection it will reconnect, sometimes. I've been receiving nonspecific network errors that don't show up in the log. I get the big red X from Shareport and when this happens the only way to reconnect is to ---- drum roll ---- reboot the router. None of this is related to the problems I experienced with copying large files to a USB drive. It's simply a very unstable connection to the drive as the connection severs frequently, then reconnects, and eventually complete failure. But at least it is different than before the upgrade. Also, I found that if I reboot my PC while the drive is connected it will not reconnect after the computer restart.

[marc_al2]

Hello,

The problem is not solved for me too. I made a backup of the configuration, flashed, reseted to factory settings and restored the configuration. Still impossible to reconnect after one day.

Marc

[Croket]

Just looked at my error logs, and No there are no error msgs. I tried playing around with some settings after the upgrade flash but sill had no luck. the only way it works is if I reboot the router.

[mclearn]

1.32 did not fix my shareport issue either

[pppp41]

I bought DIR655 just because it offer shareport function. So, I am very keen to see a bug-free firmware on shareport. However, to be fair to the DLINK technical teams, without "reproduce" the problem in their envirnoment, there is no way for a software engineer could fix the bug.  From a consumer point of view, totally right, it's DLINK's problem.  From a technical or practical point of view, they need to reproduce or got a "problem machine" in order to proceed. You can challenge or complaint to the DLINK company how much resources DLINK company put in this issue but fingerpoint to the technical team seems a bit unfair.

Seems whoever do not have problem before, most (I cannot say all) of the upgrade firmware version will continue works fine (touch wood, I am one of the lucky guy).  One the other hand, whoever have problems in previous version, upgrade do not fix this problem. So...the simple conclusion draw from this is the problem is a complex combination of Windows (and installed software etc) with the firmware.  It will be good if anyone currently has problem, could do a complete reinstall the windows and sharepoint, and then install the software one by one, until the problem occurred will definitely help the team to reproduce the problem. Of course, is there anyone willing to do this for the sake of the other? What I saw so far is most of the people just scream out the symphtom and to certain degree, this give only a very little help for the team to locate the bug. It just shooting in the dark.  For those user has no problem (just like me), there is nothing we could help...it just work.

[Xinot]

I bought DIR655 just because it offer shareport function. So, I am very keen to see a bug-free firmware on shareport. However, to be fair to the DLINK technical teams, without "reproduce" the problem in their envirnoment, there is no way for a software engineer could fix the bug.  From a consumer point of view, totally right, it's DLINK's problem.  From a technical or practical point of view, they need to reproduce or got a "problem machine" in order to proceed. You can challenge or complaint to the DLINK company how much resources DLINK company put in this issue but fingerpoint to the technical team seems a bit unfair.

Seems whoever do not have problem before, most (I cannot say all) of the upgrade firmware version will continue works fine (touch wood, I am one of the lucky guy).  One the other hand, whoever have problems in previous version, upgrade do not fix this problem. So...the simple conclusion draw from this is the problem is a complex combination of Windows (and installed software etc) with the firmware.  It will be good if anyone currently has problem, could do a complete reinstall the windows and sharepoint, and then install the software one by one, until the problem occurred will definitely help the team to reproduce the problem. Of course, is there anyone willing to do this for the sake of the other? What I saw so far is most of the people just scream out the symphtom and to certain degree, this give only a very little help for the team to locate the bug. It just shooting in the dark.  For those user has no problem (just like me), there is nothing we could help...it just work.

Done that (and more), and nothing helps...it just don't work.

[pppp41]

if shareport problem on clean windows and clean firmware, I think it should narrow down to device specific conflict....eg. A1/A2/A3/A4 router hardware or USB device specific driver (eg. the specific printer driver).