Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[blips]

I constantly have problems with my VOIP line with the DIR-655.  It keeps losing it's connection.  If I reboot the router my VOIP line works.  I can make calls do anything I want.  After a set amount of time if I go to make a call I do not get a dial tone.  If I reboot the Sipura adapter for my VOIP line it doesn't do anything.  If I reboot the DIR-655 it works again.  Any thoughts on how to fix this?  Does anyone else have this problem? 

I have a A4 on 3.1 firmware. 

[ttmcmurry]

who is your ISP & what modem are you using?

[blips]

My ISP is AT&T DSL.  I have the 3/756 DSL line coming into my house.  My DSL modem is a Speedstream 5100.  I have the 655 doing the PPOE authentication and not the Speedstream. 

The VOIP line worked perfectly with my Linksys RV082 router for a couple of years.   I just replace the Linksys with the D-Link DIR-655 about a week and half ago and I have been having this same problem since.  If I reboot the 655 it will work with out issue.  It is after a few hours of not using it I don't get a dial tone. 

[lotacus]

go back to the dir-655 internet setup and change the dial type to always on if it's set to something else. You may also want to set a static QoS entry for it and reserve it's IP address.

[dcurrey]

Make sure SIP ALG is turned off. 

[blips]

Thanks for the tips but I have done all that. 

1) I specifically have an IP address so the VOIP adapter.  I forward the UDP ports 5160 5161 to that IP address that VoicePulse recommends.

2) I have my connection set as always on.

3) I turned off SIP ALG yesterday and it did not help.

Any other ideas? 

[arod]

Go into your Firewall Settings in the router and disable SPI and set NAT Endpoint filtering to Endpoint Independent for both UDP and TCP and save settings.

[dcurrey]

Keep an eye on active connections in Internet Sessions.  Find your ATA  keep an eye on the "Time Out"  If it reaches 0 then for whatever reason the ata isn't sending a keep alive.  UDP sessions time out after 300 seconds.  The forwards should prevent this however. 

BTW if it helps I have a Pap2 and don't need to forward anything.  Think the only change I made was turning off SIP ALG. 

[blips]

Go into your Firewall Settings in the router and disable SPI and set NAT Endpoint filtering to Endpoint Independent for both UDP and TCP and save settings.

I tried this.  Set it at about 3pm.  When I got home from work at 5 things were still good.  Then I went to my son's baseball game and got home at 8:30pm.  No dial tone.  Could my DIR-655 be defective?

[blips]

Keep an eye on active connections in Internet Sessions.  Find your ATA  keep an eye on the "Time Out"  If it reaches 0 then for whatever reason the ata isn't sending a keep alive.  UDP sessions time out after 300 seconds.  The forwards should prevent this however. 

BTW if it helps I have a Pap2 and don't need to forward anything.  Think the only change I made was turning off SIP ALG. 

Ok thanks for getting me to look at the Internet Sessions.  I saw that my VOIP device had the wrong IP address.  When I entered the MAC address to give the VOIP a static IP I had one digit off.  Hopefully now that I fixed that it will work. 

[blips]

Well I have tried all the suggestions above and I'm still having the same problem.  After awhile I still do not have any dial tone. 

dcurrey, I do have port forwards and my ata seems to still be timing out.  What else can I do to prevent this?

 

[blips]

I also set my VOIP device as a priority 1 on the QoS settings.  I'm wondering if this will help.

[dcurrey]

Double check you are forwarding the correct ports. Should be a to verify what the ata is using by Internet sessions. 

I don't recommend playing with Qos rules until you get basic functions up and running.  Don't want to complicate things.

Also do you have access to the ATA status page.  It may help give a clue as to what is going on.  Like if it can't connect or lost its ip. 

Not familiar with the sipra but if you do have access look for something like nat keep alive.  Also check to see if it uses a STUN server.  May or may not.

[arod]

Can you confirm.. Did you say you had SIP enabled or disabled?

[blips]

Yesterday, I did not have any time to work on this problem as I was not home until late.

dcurrey, I do not have any access to my VOIP adapter's status page or logs.  I will have to check with my VOIP provider if they can let me in the adapter to view these things. 

Ru-Fi-Oh, I have SIP disabled. 

I think I found out the issue but I think I need a better understanding how the Internet Sessions status page works. 

It seems to go out when I'm running a bit torrent program.  I noticed in the Internet Sessions page that the bit torrent program has pages and pages of connections. As far as I know the 655 can handle 200 simultaneous connections.  The Internet Sessions page, if I'm understanding it correctly, has well over 200 connection.  I'm guessing the connection to my VOIP adapter is getting dropped even though it is still listed as connected. 

For the bit torrent program I forward 2 different ports to 2 different computers.  The internet connections using these ports seem to stay open even if I shut down the bit torrent programs.  Is that because I'm forwarding them?   Is that why they will not time out? 

The tests I need to do are:
1) See if after about 8 hours or long if my VOIP adapter still has a connection without running any bit torrent programs.

2) See if I can run my bit torrent programs without forwarding any ports so connection can time out and don't push me to the maximum internet connections that the 655 can handle. 

Does anyone successfully run bit torrent programs with a VOIP adapter?