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Author Topic: DIR-835 has good connection, but no internet.  (Read 54328 times)

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #45 on: June 06, 2013, 06:37:16 AM »

Yeah, smoke was coming out of the dvd drive.  Shut it off and unplugged it for a while.  Seems okay today.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #46 on: June 06, 2013, 06:46:58 AM »

Seems like you can't catch a break...Keep us posted.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #47 on: June 13, 2013, 02:16:37 PM »

Sorry, needed some time off from this headache.  Hope to get back at it on Monday.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #48 on: June 13, 2013, 02:17:22 PM »

Keep us posted.

I'll be around if you need some TeamViewer help.

Sorry, needed some time off from this headache.  Hope to get back at it on Monday.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #49 on: June 18, 2013, 11:52:15 AM »

I now have the modem working.  It was an incorrect VPI number.  However, the wireless router still has the flashing yellow globe.  And I am only getting internet when wired to the modem.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #50 on: June 18, 2013, 12:05:05 PM »

Ok, no is the ISP modem in modem or bridged mode?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #51 on: June 18, 2013, 12:07:05 PM »

Modem is set to PPPoe.  And the router I can't seem to do a factory reset.  I've tried the 30-30-30, and leaving it unplugged for a few days, and my settings are still saved when I turn it on and login.  Also can only login to the router using wireless.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #52 on: June 18, 2013, 12:13:34 PM »

And this is on different PCs? Ensure your PCs have there firewalls and 3rd party security disabled temporarily while you are setting up the router.

This is crazy having 2 835s doing the same thing. Really think something on your system is happering the wired LAN. Did you check out the other post about a similar situation?
http://forums.dlink.com/index.php?topic=54340.0

Maybe we can have a look using Teamviewer at your network settings on your PC.
« Last Edit: June 18, 2013, 12:34:59 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #53 on: June 18, 2013, 03:20:29 PM »

Ok, I managed to do a factory reset on my DIR835.  I have not set anything up yet, going to start from square one.  Modem is setup and working with my pppoe.  Just need the wireless router to work now.  I'll take a look at the other thread as well.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #54 on: June 18, 2013, 03:50:00 PM »

Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #55 on: June 19, 2013, 07:50:51 AM »

The thing that is confusing me is the fact that I cannot connect to the DIR-835, unless I do it using wi-fi.  If I config the modem with one computer, I should probably config the 835 with the same computer, right?
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #56 on: June 19, 2013, 07:57:26 AM »

Technically you should, however if there are custom network settings going on as his that one thread or something on the one PC is not set up right, could cause problems. If the WiFi is working to configure and connect to the 835 wirelessly, I would presume the the LAN wired is working and something is not connected right.

Can you ping the IP address of the router at all or get any ipconfig /all information when the wired LAN is connected? Or does it just say media disconnected.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #57 on: June 19, 2013, 12:44:56 PM »

I believe it was saying media disconnected, but I eventually got it to register an IP address.  I'll ping it in an hour or so, and see what results I get.
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FurryNutz

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Re: DIR-835 has good connection, but no internet.
« Reply #58 on: June 19, 2013, 01:10:19 PM »

Media Disconnect usually is bad cable, mis-configuration of the NIC, or LAN plug is bad however I doubt that since you seem to get an IP eventually.

Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mudthirsty

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Re: DIR-835 has good connection, but no internet.
« Reply #59 on: June 19, 2013, 02:48:46 PM »

Ok.. the first ipconfig /all is just using the modem directly.  The second ipconfig /all is modem to wireless router.  And my computer plugged directly into the wireless router (835).

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Shane>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : SHANEDESKTOP
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
        Physical Address. . . . . . . . . : 00-13-72-0E-6A-3C
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.1.100
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
        DHCP Server . . . . . . . . . . . : 192.168.1.1
        DNS Servers . . . . . . . . . . . : 192.168.1.1
        Lease Obtained. . . . . . . . . . : Wednesday, June 19, 2013 5:28:51 PM
        Lease Expires . . . . . . . . . . : Saturday, June 22, 2013 5:28:51 PM

C:\Documents and Settings\Shane>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : SHANEDESKTOP
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connect
ion
        Physical Address. . . . . . . . . : 00-13-72-0E-6A-3C

C:\Documents and Settings\Shane>
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