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[Phydeux]

I've got a DIR-615 with 3.13NA that's been fine for a couple years now.  And up until sometime in the last 2 weeks, I was able to log in from my PC without issue.  Usually because I was either turning Access Control on or off as I use website filtering to weed out a lot of ad sites, but it doesn't play well with some of my game.  But I digress.

In the last few days I've found that I can't get past logging in.  I see the login.cgi address show up and a white screen, but it never gets past that point.  It doesn't matter if I use IE or Firefox, and clearing caches and cookies doesn't affect it.

However, I can whip out my Android phone and log in via wireless with no problem.

Anyone got some idea what might be going on?

[FurryNutz]

Link>Welcome!

• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates?
• Was the router working before any firmware updates?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.

If you can log in using the Android and you can on your PC, I would presume that there is something on the PC that is preventing a full connection.

[Phydeux]

I should probably start off by stating that I'm an IT manager for a chemical company, so we can dispense with the simple steps.

No factory restore because I don't wish to lose my settings as there are a lot of them to have to rebuild.

Saving my settings, resetting, and restoring would put us back where we started.  So that's a no go.

Factory reset was done before the firmware update, but that's been quite some time ago.  At least a year or more.

I know my router's IP, as evidenced by the fact that I get TO the login page, but can't get past it.

As I clearly stated, I have tried two browsers.  Opera would make little difference since its a Mozilla fork.

I do not use DHCP for my desktop, I have a reserved IP matched to its MAC ID and a static IP in Windows.

Third party software?  Seriously???  I don't use a third party firewall as Windows has an adequate one built in, and I would have already tested disabling third party software before coming here to ask for help.



So what I'm really after here is an idea what would cause the CGI script to hang while processing a login, and what my browsers might not be doing that they should be doing.

[FurryNutz]

Any status on this? 

[Phydeux]

As with so many IT issues, this one decided to resolve itself on its own.   

[FurryNutz]

So no idea what happened to fix it?