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Author Topic: DIR-655 Rev B Only v2.11NA FW Official Release NA region only!  (Read 104992 times)

FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #45 on: January 21, 2014, 02:26:36 PM »

Then your best to keep whats working for you then.

Those threads have not be fully qualified nor have been completed thus we still don't know what the true problem was or if it was fixed. I might see if there is any changes to there postings...Just because it seems similar doesn't mean the root problem is the same. We have to troubleshoot the problem and users have to respond to our queries as well.  ::)
« Last Edit: January 21, 2014, 02:34:00 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release
« Reply #46 on: January 21, 2014, 02:30:19 PM »

Any status on this?  ???

It appears that 2.11 randomly reboots the router. Multiple times a day I might add. 
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #47 on: February 19, 2014, 07:51:47 AM »

Firmware 2.11NA causes my router to throttle the connection speed from my ISP.  I use wired gigabit ethernet for my computers, wireless for tablets and things like that. 

It will drop from 50 Mbps to about 25 Mbps and I do not have traffic shaping enabled in the router either!  I have to reboot the router to get the correct speeds back but other than that, 2.11 fixes everything else but that.
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FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #48 on: February 19, 2014, 08:08:39 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
FW Update Process
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn off DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Are you speed testing via wired or wireless?
Are you speed testing when streaming or downloading is going on?

Firmware 2.11NA causes my router to throttle the connection speed from my ISP.  I use wired gigabit ethernet for my computers, wireless for tablets and things like that. 

It will drop from 50 Mbps to about 25 Mbps and I do not have traffic shaping enabled in the router either!  I have to reboot the router to get the correct speeds back but other than that, 2.11 fixes everything else but that.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #49 on: February 19, 2014, 01:18:21 PM »

No, I use wired gigabit connections for my computers...and I do not download anything on any computer or stream anything on any computer either while I am speed testing.
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FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #50 on: February 19, 2014, 01:39:29 PM »

Please provide more details and answer the questions presented so we can get a better idea of your system and configuration. The last time I ran my Rev B on a 50/2 ISP service I never saw any issues with the router on this version of FW or prior versions. I'll set mine up again and see what I can find.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #51 on: February 19, 2014, 04:12:26 PM »

Mines online:
Last Result:
Download Speed: 52209 kbps (6526.1 KB/sec transfer rate)
Upload Speed: 3153 kbps (394.1 KB/sec transfer rate)
‎2‎/‎19‎/‎2014‎ ‎5‎:‎10‎:‎44‎ ‎PM

TS and QoS enabled. TS set for Auto Uplink. Says Your broadband internet connection has surpassed
  the uplink measurement requirement.  :-\ I presume this is hitting the 2Mb cap.

I'll leave it running for a few days.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #52 on: February 19, 2014, 05:30:01 PM »

I run on 50/10 Comcast (really provisioned at 58000/12000) I am using a D-Link DIR-655 HW Rev. B1 with the firmware 2.11NA.  I am located in North America. 

Comcast is not throttling my traffic at anytime as I hooked one of my computers directly up to the E-MTA that I have within my structured wiring system, and tested accordingly.  Speed always stayed the same at 50/10 when hooked directly into the E-MTA.  My E-MTA is an ARRIS model no. TM822G  Also, the MTU of Comcast is the standard 1500. 

This problem happens with the router after a few days of being on (in other words, if you test for this, you have to leave the router on for a few days before the problem rears its ugly head), then I have to reset it to get my 50/10 back.

I performed a factory reset before and after the firmware update.  My router was working before the 2.11NA update but of course I had the Guest zone problem, and the UPnP problem in firmware version 2.10NA.  UPnP was fixed for me in 2.11NA and so was the Guest Zone problem, but alas, another problem cropped up.

I used wired gigabit connections and GigE cards in all four of my computers, from the computer to the router to update the firmware.  I rarely use anything wireless here, as I have structured wiring throughout the home that I live in, and I am quite glad I do as well.

I have never liked wireless for the simple reason that the throughput *never* reaches the advertised throughput rate due to multiple things like encryption overhead, TCP/IP overhead, and control overhead.

The WAN port speed on the router is set to 1000 Mbps, as I have an ARRIS TM822G E-MTA which is capable of 343 Mbps down and 160 Mbps up (theoretical maximums for an 8x4 DOCSIS 3.0 E-MTA) if it were ever provisioned for those kinds of speeds in the future. 

The ARRIS TM822G E-MTA has a gigabit WAN port on it.  So all in all, I have followed directions on flashing the router, resetting it to factory defaults, made sure that traffic shaping was disabled, etc, etc, etc...something is amiss with the firmware version 2.11NA I think.  Maybe this problem can be duplicated so it can get fixed.  Otherwise it is a wonderful gigabit router!

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FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #53 on: February 19, 2014, 06:16:26 PM »

Have seen many issues with Arris modems:
Arris Cable Modems and External Routers

I don't think this modem has  built in router so I don't think you have a double nat condition here.
  • If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address 192.168.0.1. Check to see if this is the same on the ISP modem and if modem can't be bridged. If so, change the DIR router to 192.168.1.1 or .0.254.
    Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on Router

One thing to know is that the 655 has a soft 2Mb uplink cap, so if you have TS enabled, it may be limiting or be the cause of your speed drops as well. Mines enabled here for my 50/3 connection. So I'll see what the speeds are after a few days. I don't have an arris modem, mines a Motorola SB 6180.

I would recommend trying a different ISP modem as a test, you can take the router to a friends or families place as a test as a suggestion to see if problem follows. This model Arris modem is no longer available so it's possible that an upgrade might be an idea as well. I recommend getting a newer modem if possible, if your ISP allows it, you can buy your own. Motorola SB 6 series are very good modems.

I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #54 on: February 19, 2014, 07:21:01 PM »

The ARRIS TM822G is a phone and internet E-MTA.  It has no internal router so I do not have to worry about the bridged mode "doodie" that others have to worry about...personally I don't like the gateways that they have come out with...and the DOCSIS 3.0 in my area is still 8x4 config...I am aware that there are modems/gateways out there that will bond as many as 32 channels down, and 8 channels up (Broadcom modem chips, not Intel here, has the 32x8 config.) 

So, until the ISP gets more downstream channels and upstream channels, I do not see any need to upgrade at least yet...but I can test the router on other people's ISP connections that I know and have access to, people which have connections of at least 50 Mbps or faster...even a 10 Mbps DSL line would not show this problem that I am having, as it is below the 25 Mbit threshold that this problem occurs...would be hard if not impossible to duplicate the problem with anything less than 25-30 Mbps...and I do *not* have traffic shaping enabled in my router either. 

Never had a use for traffic shaping, as I like to get all of the bandwidth I can get from my setup...even Windows reserves 20% of an Internet connection for the OS alone, but in gpedit.msc (Windows 8.1 Group Policy editor) you can change it to allocate all bandwidth to your applications and the like...so Windows will no longer hog the last 20% of your internet connection.

Everything is configured as it should be...and as far as the line techs in my area from Comcast, they are a joke! 

I often end up pointing the problems out to them that they cannot seem to find, but I find easily, like my VOIP was dropping calls all of the time...turned out to be a problem at the cable company headend, and I told them so too, they did not believe me at first, but they did after I pointed out the problem to them and they called back finally acknowledging that they had an internal problem, not a cable plant or cable drop/splitter/wiring issue. 

I do not even have cable television in my house, I have RG-6 quad shield cable rated for 3GHz, not the standard 1GHz that many cable plants commonly use, which has a solid copper center conductor, not the copper covered steel that is very common in coaxial cable...all the way from the curb (tap) into my home, grounded at the pole at the back of my house with a coaxial grounding block, there are NO splitters whatsoever, and it has been gone over many, many times by me and Comcast...so I would say the cable/signal part of my Internet connection going to the E-MTA here is up to par...I have also swapped out any cat5e cables from my E-MTA to my router, and tested the structured wiring for any faults with a network wiring analyzer...found nothing...

The modulation error ratio of the E-MTA is a perfect 1.0e-9 modulation error ratio (MER) In other words, no errors/corrected/uncorrected codewords occurring with the Reed-Solomon error correction algorithm on my E-MTA...I have only phone and internet, I refuse to pay the highway robbery of Comcast's CATV...it costs $100 or more alone, and that is not even in HD, nor the highest tier they offer either !!!

SNR on all 8 downstream channels is between 39 to 41 dB, upstream SNR is good as well...Comcast won't tell me exactly what the SNR (signal to noise ratio) is on the upstream channels, but they say it is good whenever I call them to do a health check on my connection...there is no signal ingress/egress anywhere in the cable plant...the cable plant has to be pretty clean to run a modem with a 39 to 41 dB SNR on each downstream channel...many people are blessed to get 35-37 dB SNR...

The signal LEVELS are around a perfect 0 to +3 dBmV (decibels per millivolt) on the downstream channels, and I have a good upstream level that many would kill for...a perfect +35 dBmV across all upstream channels...anything 50 or higher on the upstream is asking for connection loss between the headend's CMTS and the E-MTA/modem/gateway/what have you...

I hope someone can duplicate this problem with a setup similar to mine...that way this can be confirmed as a bug...if there is a bug in any firmware, BIOS code on computers, etc, any software, leave it to me, I will expose it eventually.  I am an excellent bug finder. 

I programmed all of the BIOS'es in all of my computers with a custom firmware that actually has an audio processor embedded in the BIOS...that I use with a very small FM transmitter to listen to out in the yard/field around where I live...the BIOS version of this program runs much better and faster than anything that runs under Windows and even Linux...yes, executable code can be embedded in computer BIOSes as well...after all it is flashable...the program once loaded from ROM into RAM...runs purely in RAM. 

The program is its *own* OS too...no other OS needed...it can be invoked before Windows starts by pressing the F6 key on any one of my computers.

No hard drive or SSD needed at all for this audio processor that I embedded in my computers' BIOSes.  Just hope this sheds some light on what I am capable of doing with computers/internet and the knowledge of the technology as well...
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FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #55 on: February 19, 2014, 07:31:49 PM »

I would recommend trying a different modem or location with the 655.

Will see if my 655 does the same thing as I presume it probably wont...I'll post back with results...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #56 on: February 20, 2014, 06:00:34 AM »

Last Result:
Download Speed: 51822 kbps (6477.8 KB/sec transfer rate)
Upload Speed: 3162 kbps (395.3 KB/sec transfer rate)
‎2‎/‎20‎/‎2014‎ ‎6‎:‎59‎:‎47‎ ‎AM
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #57 on: February 20, 2014, 08:12:48 AM »

Last results of my line speed, and ping time is:

Download: 57,522 Kbps (7.19 MB/sec)
Upload: 12,129 Kbps (1.51 MB/sec)

Ping time: 3 msec from cable company (less than 1 msec from router to E-MTA and between all of my computers on the LAN side...)

2/20/2014 11:11AM Eastern Time

I restarted the router this morning.  I am going to let it run and see what it does.
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FurryNutz

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #58 on: February 20, 2014, 08:32:22 AM »

One thing to do as well, power off the ISP modem for 30 seconds then back on, then power cycle the router.

Keep us posted.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

johndogg

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Re: DIR-655 Rev B Only v2.11NA FW Offical Release NA region only!
« Reply #59 on: February 20, 2014, 12:19:08 PM »

I powered my E-MTA down, and I also power cycled the router.  Funny, a few hours later, which is right now, I have figured out that this is an IPv4 issue and not IPv6.  I have native IPv6 from Comcast.  The speed test works ok on IPv6 but not IPv4.  IPv4 throttles to 25 Mbps after a few hours or a few days of the router being on.  The router does not throttle the upstream on IPv4 or IPv6 at all.  Just the IPv4 download, and I will re-iterate that I do not have traffic shaping (QoS) enabled in my DIR-655.

Speed test results for IPv4:

24,097 kbps download (24 Mbps)
12,154 kbps upload     (12 Mbps)
Ping time:  3 msec

Speed test results for IPv6:

57,195 kbps (57 Mbps)
12,073 kbps (12 Mbps)
Ping time:  8 msec

02/20/2014 3:20 PM

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