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Author Topic: DVR can't find internet  (Read 5584 times)

dcm94545

  • Level 1 Member
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  • Posts: 2
DVR can't find internet
« on: May 20, 2009, 03:57:15 PM »
I am unable to get my DVR’s to find the internet connection (error 22) however they do recognize
the network connection.  Also I am able to ping both DVR’s.  I’ve spent several hours on the phone with D-Link, DTV and ATT with no resolution. With each new try we have restored DTV default also rebooted router and modem to try and get a good handshake.

ISP : AT&T DSL
Modem : SpeedStream 5100    (IP 192.168.0.1)
Router: D-Link DIR-615       (IP 192.168.10.1) (Firmware 3.01,Hardware C1)
PC : DELL Dimensions 2400    (IP 192.168.10.102)
OS :  Windows XP pro
DVR -#1 – HR-21      (IP192.168.10.100)
DVR -#2 – HR-21      (IP192.168.10.101)

Connections:
DSL line to Modem
Ethernet Cable Modem to Router Internet Port
Ethernet Cable Router LAN1 to PC
Ethernet Cable Router LAN2 to DVR#2
Ethernet Cable Router LAN3 to DVR#1

Router port settings:  Conflicting advice from D-link and DirecTV on how to set-up.  Currently there are no settings in the “Virtual Server “.  Two settings in “Port Forwarding” tab
1)   Name- liv rm:  IP- 192.168.10.101; Application Name (none provided); Computer name (none provided); Ports to Open—TCP: 80,8080; UPD: 0; Schedule: Always; Inbound Filter : Allow All
2)   Name- fam rm:  IP- 192.168.10.100; Application Name (none provided); Computer name (none provided); Ports to Open—TCP: 80,8080; UPD: 0; Schedule: Always; Inbound Filter : Allow All

Any and all help would be appreciated. Thanks
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smlunatick

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  • Posts: 625
Re: DVR can't find internet
« Reply #1 on: May 21, 2009, 06:57:26 AM »
It is possible that the DVRs might not be correctly responding to the DIR-615 "standard" DNS Relay.  DNS RELAY forces all DNS "requests" to be sent to the DIR-615 as if it was your network's onlt DNS server.  This has failed for me, on other devices, before.
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dcm94545

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  • Posts: 2
Re: DVR can't find internet
« Reply #2 on: May 21, 2009, 09:05:49 AM »
So how do I work around that? Is there a router setting to change or a DVR setting?
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smlunatick

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  • Posts: 625
Re: DVR can't find internet
« Reply #3 on: May 21, 2009, 09:30:11 AM »
Access the router and on the Manual Internet setup, turn off DNS Relay.  Once the router reboots, the other devices need to be restarted also.  The correct DNS entries will be sent to each and used instead of the relaying of all DNS request.
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