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[jimbojones]

Hello everyone,

after setting up my new DNS-320L (FW1.02), I left it running overnight. The next morning, the two hard disk LEDs were still on, but the power LED was off, and the NAS shares were inaccessible. The only way to bring it back to life is first to hold the power button (which apparently shuts the NAS down gracefully) and then, once it is shut down, push the power button and fire it up again.

I thought it was some kind of sleep mode, and since I found out that the DNS-320L doesn´t support Wake on LAN I turned of HDD hibernation. This apparently has not effect because I had the same problem the next day.

Here´s the logfile (triggered some copying around 01:30 then went to sleep around 02:00am and got up around 08:30am)

Oct 9 02:24:07 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:24:25 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 02:24:31 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:24:51 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 02:24:57 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:27:41 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 02:27:44 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:28:28 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 02:28:34 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:29:29 DLink smbd: CIFS: [192.168.178.115] connected to [Volume_1] as user [user1].
Oct 9 02:29:30 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 03:30:16 DLink rtc: System Time Is Updated By RTC.
Oct 9 03:30:17 DLink smbd: CIFS: [192.168.178.115] closed the connection to service [Volume_1].
Oct 9 04:01:53 DLink fan_control: Set Fan Speed To "STOP".

>>> Oct 9 09:22:34 DLink chk_io: System is shutting down.

Oct 9 08:24:08 DLink rtc: System Time Is Updated By RTC.
Oct 9 08:24:28 DLink fan_control: Set Fan-Control Mode To "Auto(Off/Low/High)"
Oct 9 08:24:28 DLink fan_control: Set Fan Speed To "STOP".
Oct 9 08:24:32 DLink system_daemon: System is rebooted or power up successfully.
Oct 9 08:31:56 DLink login_mgr.cgi: admin logged in.

What´s getting my attention is a shutdown message.

Why does it still shut down?
where does this apparently wrong timestamp come from?
Could this be a temperature-related problem (I would have expect an E-Mail Alert Message since I did set this up)?

Any help appreciated

jimbo

[mareczek82]

I have same issue.
I just received my NAS yesterday and it had this problem on first night.

Is there solution for this?

[ivan]

How did you setup your NAS?

1) have you given it a fixed IP address?
2) did you try and access the webUI while it was apparently off?

With all the DNS-320 NAS boxes we had in my company before I retired and the NAS boxes I have here at home all go into sleep mode when they haven't been used for some time. 

The fact that the disk activity/status LEDs are lit shows the NAS is still active but asleep.  When you try to access the NAS it does take time to wakeup and provide a directory listing (with mine the time is, on average, 15 seconds but I do have one that takes up to 30 seconds).

First thing to do is to use the webUI to check your settings. 
1) have you setup a user and given that user access to Volume_1? (no user no access)
2) what access protocols (CIFS/SAMBA, FTP, etc) have you given to the user?
3) have you setup a password for the user to access the directories/folders?
And so on.

[mareczek82]

I made hard reset (small button on bottom of NAS), apparently previous user didn't do that, and set up it all over again. I had to do that to have possibility register device on MyDlink.
Today morning I didn't have any problems with access to NAS. Maybe previous owner messed up with settings, IDK.

About your questions:
1: i didn't set any users and access rights
2. I didn't do it neither (should I do it?), I just see my NAS in home network, I assumed it works.
3. no

I will check if problem return. I hope it was just wrong setting made by previous user.

thanks for your help here and in other topics!

[ivan]

Some times it is the simple things that get systems up and running and many times those of us that have been in the industry for many years take them for granted because we do them without thinking.

I am happy that you have your unit up and running.  Now a few notes.

You should create a user (at the moment you are running as a guest), give that user a password and assign how that user can access the NAS.  This is just normal security especially if anything on your network can access the internet.  Doing so protects you and your data from those that would take it or use your NAS as a storage box for their spam and other junk.