Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[josouna]

It shows a strong signal with just the adapter plugged when i connect the Ethernet cord from the device to the wall nothing changes, and i cant connect to internet with it on my phone laptop or Wii u.

I unfortunately no longer have the CD. Thought i would be able to download the info from the website, but that isn't possible. If anyone can help that would be greatly appreciated.

                                                             thanks in advance.

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?
• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking.
• Turn off WISH, and WPS under Advanced.
• Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
• Turn off all devices accept for one wired PC while testing.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.

Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

[josouna]

Hello,
  I'm sorry I'm a bit of trouble trying understand what some of those questions are asking, but ill try my best to answer correctly.

H/W Ver.:A2
F/W Ver.:1.10NA
I am currently in South Carolina
i've done the manual one by holding the reset button (not sure if that  is the same thing)
i haven't had an update since i purchased it sometime between fall 12 and spring 13 (wish i knew it was phased out)
it was working before in the other dorm rooms that i used it in.


Internet Service Provider and Modem Configurations
not sure who the isp is it is provided by the school, we use time warner for cable
not sure cisco i believe, its attached to wall, but pole that is hanging from the ceiling in front of it and connect through a cord says AIR-ANT1728
not sure how to find speeds
not sure where to find that option


[u/]Router and Wired Configurations
[u/]
i am completely lost after this.. i have tried accessing the ip address but it doesnt connect

[FurryNutz]

Can you access the routers web page via wired or wireless at 192.168.0.1?

If you can, can you check the status of the routers connection under menus Status/Device Info/Wan Section?

[josouna]

i entered 192.168.0.1 in the url bar to search, but like before got this..

 "Oops! Google Chrome could not connect to 192.168.0.1

Try reloading: 192.­168.­0.­1"

..using wireless. i the ethernet port on my laptop is loose so i have trouble using a cord. i can try to hold it in place if you want.

[FurryNutz]

Try holding the cord in place. I would do a factory reset with the 651 then connect using the cable...

[FurryNutz]

Ensure that your network properties on the laptop are set for automatic obtain IP addressing.

[josouna]

I'm having no luck.  I checked all the connections saved to my computer in my "manage wireless networks" area and they are set to automatically connect

[FurryNutz]

Now about in your Networking properties...This area is different then from the Wireless Management. Under control panel/networking.

[josouna]

I don't see networking.  But I do see network and sharing and my network discovery is on

[FurryNutz]

Check under Change Adapter Settings...

I think you need to have someone locally who can have a look with you and your PC and router to make sure everything is working.

I presume if the router and everything is configured right and working, you should be able to get to the web page.

Is this a new router you just got?

[FurryNutz]

Were you able to connect to the router with the LAN cable? You might have to disable the Wireless on the PC to make sure your only using the LAN connection...

How are you connected to the internet right now?

Maybe someone can review your settings with you using Link> teamviewer if your interested. Its safe and secure.