• February 22, 2025, 02:35:09 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: NO Wi-fi  (Read 4606 times)

andersonoshiro

  • Level 1 Member
  • *
  • Posts: 2
NO Wi-fi
« on: February 04, 2014, 03:11:20 PM »

I just bought the router and the wifi signal does not appear in the list of connection options. Already tried all the options of the previous topic. http://forums.dlink.com/index.php?topic=54538.0. No results.

what can I do?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: NO Wi-fi
« Reply #1 on: February 04, 2014, 04:03:11 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

What devices do you have?

Try disabling the WiFi security on the router, reboot and see if the SSID shows up, be sure to change it to something other than the default one.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: NO Wi-fi
« Reply #2 on: February 06, 2014, 01:27:39 PM »

Any status on this?  ???
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

andersonoshiro

  • Level 1 Member
  • *
  • Posts: 2
Re: NO Wi-fi
« Reply #3 on: February 07, 2014, 02:39:50 PM »

What Hardware version is your router? Look at sticker under router.

A1

Link>What Firmware version is currently loaded? Found on the routers web page under status.

1.04

What region are you located?

brazil

Has a Factory Reset been performed?

Yes

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?

DSL

What ISP Modem Mfr. and model # do you have?

sagemcom modem f@st 2764 GV

What devices do you have?

note, smartphone, smartv

None security doesn't work. No SSID found.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: NO Wi-fi
« Reply #4 on: February 07, 2014, 03:43:06 PM »

If none of those devices are seeing the SSID, I recommend that you phone contact your regional D-Link support office and get help on this. Ask for an RMA if needed.

Let us know how it goes.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.