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Author Topic: DCS-5010L - never connects wirelessly  (Read 18226 times)

Big_J_SD

  • Level 1 Member
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  • Posts: 9
Re: DCS-5010L - never connects wirelessly
« Reply #15 on: March 24, 2014, 06:40:37 PM »


Hah, bum unit.  Replacement arrived from Amazon today, works fine.

DLink, boo.
Amazon, yay.

DLink web tech support *never* contacted me.  Zero stars.
DLink phone support wanted to blame my router.  Zero stars.

I *think* the replacement I got is a new HW version...A1 on the label, didn't think to check the bum unit when I returned it.

Well now I can finally install it and see how it works.  And how long it lasts.  Bummed that in a time when you can get *so* much good service, that a company can be so inattentive like this.
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JavaLawyer

  • BETA Tester
  • Level 15 Member
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  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: DCS-5010L - never connects wirelessly
« Reply #16 on: March 24, 2014, 06:51:19 PM »

Hah, bum unit.  Replacement arrived from Amazon today, works fine.

DLink, boo.
Amazon, yay.

DLink web tech support *never* contacted me.  Zero stars.
DLink phone support wanted to blame my router.  Zero stars.

I *think* the replacement I got is a new HW version...A1 on the label, didn't think to check the bum unit when I returned it.

Well now I can finally install it and see how it works.  And how long it lasts.  Bummed that in a time when you can get *so* much good service, that a company can be so inattentive like this.

Support experience aside, I'm glad your (new) camera is doing its job.  ;)
Thanks for the follow-up.
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