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Author Topic: Web access from mydlink  (Read 6686 times)

Haldo

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Web access from mydlink
« on: March 03, 2014, 02:25:21 AM »
Hi everyone.
I'm here to report a problem when accessing my 327L from mydlink website.
Apparently, my problem is the same experienced from some other guys with DNS-320L, here is the forum link: http://forums.dlink.com/index.php?topic=52192.0.
For short: I can access the NAS through the Android App, using the web interface when connected to the LAN or mounting it as a network drive.
When logging in to the website I can see the device as found, with the green tick over it, but I cannot manage to reach its web interface; it hangs saying "Connecting to your DLink-SC" and after a while it says "Unable to access your DLink-SC."
I tried at home/work with Chrome/Firefox on Windows and Ubuntu. I tried to update the firmware, but nothing changed. Looking at the administration interface, there is a message which says that the NAS is correctly connected to a mydlink account.
The strange point is that the web access worked for some months; it stopped working only some weeks ago, altough I did not change any configuration of the DNS-327L or of the router (a DSL-2740B).

Thank you for your support.
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JavaLawyer

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Re: Web access from mydlink
« Reply #1 on: March 03, 2014, 04:52:41 AM »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: Web access from mydlink
« Reply #2 on: March 04, 2014, 04:40:49 AM »
Were you able to resolve this issue?  ???
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

Haldo

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Re: Web access from mydlink
« Reply #3 on: March 04, 2014, 08:17:01 AM »
Quote from: JavaLawyer on March 03, 2014, 04:52:41 AM
Have you tried IE? Did you recently perform a Java update?
Yes and yes.
I am using Java 7 update 51 and the latest browsers versions.
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JavaLawyer

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Re: Web access from mydlink
« Reply #4 on: March 04, 2014, 08:19:13 AM »
Did the recommendations in the " IE11 Not Fully Compatible. . ." thread help at all? Did you try an alternative browser?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

Haldo

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Re: Web access from mydlink
« Reply #5 on: March 05, 2014, 03:10:58 AM »
Quote from: JavaLawyer on March 04, 2014, 08:19:13 AM
Did the recommendations in the " IE11 Not Fully Compatible. . ." thread help at all? Did you try an alternative browser?
Yes. As I said, IE was just a last attempt after Chrome and Firefox.
Also, I wrongly said that I am using the lastest browsers versions, which is true only for Chrome/Firefox, because I am using IE9.
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Haldo

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Re: Web access from mydlink
« Reply #6 on: March 05, 2014, 03:21:23 AM »
Maybe I solved the problem.
I think its a router problem.
I am using a DSL-2740B and yesterday I noticed in the DNS-327L web interface that it could not find any UPnP router. This morning I rebooted the router and now everything works again.
Maybe the router got stuck someway (I know its not a too good model, I'm going to change it). I'll try to further investigate to help other users what was causing it.
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