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[gchuva]

I have the 327 and four 5020L cameras.  I've installed 1 camera thus far and I can see the image on my-dlink.

Now I want to (1) enable recording and (2) install all four cameras.

I've tried to install d-viewcam but I can't get that to recognize the cameras, so that seems to be an obstacle.  I also read about something called mysurveillance, but I can't find that, or the webgui for the 327. 

What should I do?  So frustrated.

Thanks

[JavaLawyer]

What version of D-ViewCam are you using? Earlier versions may not recognize the DCS-5020L.
A link to the D-ViewCam FTP site is provided on the following post: Network Cameras - Important Posts & Information

As far as My Surveillance is concerned, do you see the My Surveillance icon under Home > My Folder?

[gchuva]

What version of D-ViewCam are you using? Earlier versions may not recognize the DCS-5020L.
A link to the D-ViewCam FTP site is provided on the following post: Network Cameras - Important Posts & Information

As far as My Surveillance is concerned, do you see the My Surveillance icon under Home > My Folder?

Where would I see "Home - My Folder"?

Viewcam 3.5.0 

Device pack 1.4.10

[JavaLawyer]

when you log into the DNS-327L web UI from a browser on a PC located on the same LAN as the DNS-327L. There should be three sections Home, Applications, and Management.

[gchuva]

when you log into the DNS-327L web UI from a browser on a PC located on the same LAN as the DNS-327L. There should be three sections Home, Applications, and Management.

How do I get to web ui?  Does computer need to be connected via ethernet or will wifi work?

[JavaLawyer]

• Connect the PC and DNS-327L to the same LAN (wireless or wired)
• Identify the DNS-327L IP address (this information is obtainable through the router)
• Open a browser on a PC located on the same LAN and enter the DNS-327L IP address as the URL
• The default username and password are Admin and a blank value for password (unless you changed the password during initial setup)
  

[JavaLawyer]

I'm moving this thread to the DNS-327L board

[gchuva]

What version of D-ViewCam are you using? Earlier versions may not recognize the DCS-5020L.
A link to the D-ViewCam FTP site is provided on the following post: Network Cameras - Important Posts & Information

As far as My Surveillance is concerned, do you see the My Surveillance icon under Home > My Folder?

You are giving lawyers a good name.  Found my surveillance but have no idea how to launch it.

Found D-ViewCAM FTP Site.  What now?

[JavaLawyer]

You are giving lawyers a good name. 

LOL. . . I'm doing my best. 

Found my surveillance but have no idea how to launch it.

Found D-ViewCAM FTP Site.  What now?

My Surveillance

Right-click on the My Surveillance icon to enable the add-on, then you'll be able to launch it. I believe the add-on only works with IE. I'm not 100% sure the current version of the DNS-327L add-on works with the DCS-5020L. If the add-on doesn't work, please use the following workaround:

• DNS ShareCenter - Use My Surveillance & Surveillance Center w/ New D-Link Camera Models
  
  

(I use this workaround with my DCS-5020L and DNS-345)

D-ViewCam

If the version you have installed is earlier than the latest version posted on the FTP site (D-VIEWCAM_3.6.0_DP_1.5.4_20131230.ZIP), then upgrade the software.

[gchuva]

LOL. . . I'm doing my best. 

My Surveillance

Right-click on the My Surveillance icon to enable the add-on, then you'll be able to launch it. I believe the add-on only works with IE. I'm not 100% sure the current version of the DNS-327L add-on works with the DCS-5020L. If the add-on doesn't work, please use the following workaround:

• DNS ShareCenter - Use My Surveillance & Surveillance Center w/ New D-Link Camera Models
  
  

(I use this workaround with my DCS-5020L and DNS-345)

D-ViewCam

If the version you have installed is earlier than the latest version posted on the FTP site (D-VIEWCAM_3.6.0_DP_1.5.4_20131230.ZIP), then upgrade the software.

Weird, sometimes my surveillance launches.  Sometimes it doesn't.

How do I get the record function to work and back up to the 327?

[JavaLawyer]

The add-on will only launch from IE. If you are also using another brand browser, the add-on will not launch. When you press record using the My Surveillance add-on GUI, the videos are automatically saved to the DNS-327L.

[JavaLawyer]

The DNS-327L user manual contains instructions on how to configure and use the My Surveillance add-on (Page 323): My Surveillance - User  Manual

[gchuva]

The DNS-327L user manual contains instructions on how to configure and use the My Surveillance add-on (Page 323): My Surveillance - User  Manual

You are the man!  I will try to follow this and will update progress.  Thanks

[JavaLawyer]

Glad to help! 

[gchuva]

Ok.  I can't figure out (1) how to set where the recordings should go, (2) how to start recordings and, possibly, (3) how to play them.  I tried the back up feature but that did not seem to work.