I recommend that you phone contact D-Link support and ask them for a different model router in exchange for the 5500. Pay the fee to talk to some one, then once you get some one on the line, ask them about refunding the fee as well as exchanging for a different model router. I recommend the DIR-868L or the 862L. The DIR series routers are solid routers and well great for gaming as well.
The DGL-5500 was not designed, developed and meant for market outside of the USA.
Good Luck.
I but this router in Canada, so why D-Link sold this item if it wont wrork?
Now, i should payd for phone service ?!?!? And for wath, hoping that they refund me they Service Package !!!
Even worst, FuryNutz sugesstion is to ask a exchange for a router wort half the price ove my DGL-5500!!!
This have no sense to me, it is not resonable to ask me more money for a produc not intended to worck in Canada!!!
Wath a scam!!! It is D-Link problem if they dont offer support in Canada!!! And they want me to spend more money on this JUNK!!!
I aim completly desapointed by D-Link Support.