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Author Topic: Can someone help with a few problems?  (Read 8433 times)

Jibe

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Can someone help with a few problems?
« on: June 25, 2009, 02:22:34 PM »

I have had this router for about three months, and I have been struggling with two problems ever since
The first problem is the intermittent connection... About once an hour the connection randomly drops for about 15 seconds then my computer re-connects. There is this problem with everyone's computer that lives in the same house as me. I have spoke with costumer support, went through their whole process, but to no avail.

The second problem is the Port Forwarding... I play Warcraft 3 and I used to be able to host, but when I set this router up it stopped working. I set up the port forwarding screen on the router page. I have disabled my windows firewall and my mcafee firewall. I have no idea what is wrong...

Thank you for helping me! I love the router besides these two issues...
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grking

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Re: Can someone help with a few problems?
« Reply #1 on: June 25, 2009, 03:23:18 PM »

I have been following  this forum for some time now (ever since I installed 1.21 and suffered the consequences :-\) I have seen this question a few too many times and always hope someone has the 'magic' answer.............
 I appreciate the insight into many of the options for trying to fix the issue of random drops and re-boots. I also appreciate the honesty the site mods have when answering or attempting to answer both the simple and complex questions that come they're way.
This may be asking an awful lot, then again, maybe this request has been fulfilled, so here goes:
1. Would it be possible to have a complete list of all possible suggestions for stopping the internet drops? I have tried most if not all suggestions, but I really want to make sure I haven't missed anything. My router is dropping internet access every 15 minutes now. I am still not willing to throw in the towel just yet.
2. I read somewhere about the proper way to do a reset for this router (other than just holding the reset button for 10 seconds). Can someone point me to this thread. I am terrible at search querries, end up with pages containing everything except what I am looking for :)
3. I really like D-Link products so, if I have to get a 'very reliable 'N' router, which one would you guys suggest from the D-Link family? (I know, beyond the realms of this forum, but I am desperate) here). Please don't say 'a new 655 with 1.11firmware!'
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Jibe

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Re: Can someone help with a few problems?
« Reply #2 on: June 25, 2009, 03:28:49 PM »

I agree with gking... I have an old g-router that is half-broken (only provides connection speeds of about 5mb/s) that I might install again if there is no fix... I called D-Link support about the router (I had 1.21 which was a little better) and they told me to upgrade to 1.31, so now I can't downgrade...
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Xinot

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Re: Can someone help with a few problems?
« Reply #3 on: June 26, 2009, 12:51:51 AM »


2. I read somewhere about the proper way to do a reset for this router (other than just holding the reset button for 10 seconds). Can someone point me to this thread. I am terrible at search querries, end up with pages containing everything except what I am looking for :)


There is no other or better way...
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A3 1.3zzz

grking

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Re: Can someone help with a few problems?
« Reply #4 on: June 26, 2009, 11:15:30 AM »

Thanks X. I do recall someone mentioning something about resetting before and after a firmware upgrade but I may have been mistaken.
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Demonized

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Re: Can someone help with a few problems?
« Reply #5 on: June 26, 2009, 12:14:26 PM »

You're looking for the "30/30/30" method. It exists alright but does not work on the DIR .
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Xinot

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Re: Can someone help with a few problems?
« Reply #6 on: June 26, 2009, 12:45:31 PM »

Thanks X. I do recall someone mentioning something about resetting before and after a firmware upgrade but I may have been mistaken.

Sry, i thought you ment something like this 30/30/30 that does not work with this router as Demonized said already.

Best way to upgrade firmware is to restore factory setting via gui before and after upgrade.. Why not some reset button too. And do not restore any old configuration files...
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A3 1.3zzz

Clancy

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Re: Can someone help with a few problems?
« Reply #7 on: June 26, 2009, 02:20:31 PM »

You're looking for the "30/30/30" method. It exists alright but does not work on the DIR .

The first time I read about this method (on a different website) I was waiting for the "Now stand on your head. Hold your breath. Scratch your armpit. Slaughter a brindle calf in the pale moonlight......"
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Thread derailment: So easy a caveman can do it.

Demonized

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Re: Can someone help with a few problems?
« Reply #8 on: June 27, 2009, 01:09:19 AM »

The first time I read about this method (on a different website) I was waiting for the "Now stand on your head. Hold your breath. Scratch your armpit. Slaughter a brindle calf in the pale moonlight......"

Or "acquire some experience in IT"?
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grking

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Re: Can someone help with a few problems?
« Reply #9 on: June 27, 2009, 06:10:02 AM »

Or "acquire some experience in IT"?

Trying to learn or 'acquire' some experience in networking. The world's a pretty big place and noobs like myself are thankful for forums like this to help with our mere mortal challenges.

Clancy, thanks for all the information you posted. My router hasn't gone down in 36 hours and counting. I may slowly start to enable some of the features this router has  just to try and pinpoint which ones are giving my setup the problems.
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Clancy

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Re: Can someone help with a few problems?
« Reply #10 on: July 10, 2009, 07:36:42 AM »

Or "acquire some experience in IT"?

You won't believe this but I when I visited a website that told me how I could "Acquire IT experience" (after paying the $29.95 fee) here is the sum total of that acquisition:

Stand on your head. Hold your breath. Scratch your armpit. Slaughter a brindle calf in the pale moonlight.

PM me for private lessons.

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Thread derailment: So easy a caveman can do it.