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Author Topic: Dropping signal system wide every 30 seconds to 1 day  (Read 7807 times)

Thizzguy

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Dropping signal system wide every 30 seconds to 1 day
« on: July 02, 2009, 02:12:42 AM »

From every 5 minutes to once a day all the hardware in my house that connects to the router wirelessly loses connection and cannot see the network anymore, this includes PC's with XP and Vista, Mac, PS3, XBOX360, And Wii's. The one PC that is wired into the router does not lose the connection. The connection comes back after 10 - 30 seconds.
Anyone have any ideas?
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whitey019

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #1 on: July 02, 2009, 09:25:49 AM »

In case you missed this possibility (Symantec EndPoint).
http://forums.dlink.com/index.php?topic=5851.0
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Thizzguy

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #2 on: July 02, 2009, 03:33:08 PM »

In case you missed this possibility (Symantec EndPoint).
http://forums.dlink.com/index.php?topic=5851.0

Thank you very much for pointing that page out, To clear it up a bit, it is saying that the internal network adapter on my wired desktop could be causing my "wireless hiccups"?.
One problem to testing it, is that I cannot recreate the issue on command, it seems to happen at random times. Is there any way to test the network adapter by itself?

Thanks
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keegan

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #3 on: July 04, 2009, 11:37:55 AM »

I noticed you say you have a Mac in the configuration. I have the router drop internet, and do other strange things as well. We found that we can reproduce it by bringing up a couple new tabs quickly in Safari. It may be something about Mac compatibility whether its wired or wireless.
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rickm1350

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #4 on: July 05, 2009, 12:19:38 AM »

From every 5 minutes to once a day all the hardware in my house that connects to the router wirelessly loses connection and cannot see the network anymore, this includes PC's with XP and Vista, Mac, PS3, XBOX360, And Wii's. The one PC that is wired into the router does not lose the connection. The connection comes back after 10 - 30 seconds.
Anyone have any ideas?

have you tried the obvious, changing your 2.4 ghz channel?  Most routers are defaulted to the same channel, which may cause interference if your neighbors also have wireless routers. 

Also, how about a wireless telephone operating on 2.4 ghz, maybe yours or a neighbors phone?


When you say it's losing connection, do you mean connection to the wireless devices/computers or connection to the internet? What I'm asking is, do they stay connected to the router and lose the internet, or do they all lose connectiion with the router?
« Last Edit: July 05, 2009, 12:21:54 AM by rickm1350 »
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whitey019

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #5 on: July 05, 2009, 07:14:08 AM »

I could cause the wireless restart by first disabling Symantec EP and then re-enabling it. 
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Thizzguy

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Re: Dropping signal system wide every 30 seconds to 1 day
« Reply #6 on: July 10, 2009, 11:32:04 PM »

Sorry it took so long to reply. Seems the forum only emails me once about a reply, so I did not even know there were any new ones.
Now to answer the questions:

The "Mac" that i have in the system is actually my Iphone. I have been unable to recreate anything with that

Yes I have changed the channel on both the 2.4 and 5ghz signals. They both go out at the same time when the signal is lost.

By losing connection I mean that the signal it self stops transmitting, the wireless cards in the computers stop seeing it all together. So the actual connections to the computers is what  is being lost. But again while this happens, the desktop that is wired into the router shows no change and continues to have access to the internet.

thanks for all the replies. I will remember now to actually check the forums rather then rely on the email notifications.
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Thizzguy

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Re: Dropping signal system wide every 30 seconds to 1 day(FIXED)
« Reply #7 on: August 09, 2009, 10:10:34 AM »

I think I Finally figured out the problem and fixed it!!
It was a PS3 on the network causing the router to briefly reset its signal, I turned off the media server option within the PS3 and everything seems to be working fine now  :D
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