Sorry about that. The only other thing I can suggest is that you ask about what the settings are on one of the Microsoft hotmail forums. If you get the same answer then test by installing a simple e-mail program like Pegasus mail, use the setup given and then see if you can send an e-mail to your POP3 account. If that doesn't work it could be that your ISP is blocking some required ports (usually for some perceived 'security' requirement) or you might have them blocked at your modem/router.