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Welcome!- What Hardware version is your modem? Look at the sticker under modem.
- Link>What Firmware version is currently loaded? Found on the modems web page under status.
- What region are you located?
Review the User Manual to see if this feature is listed there. it may not be.
PC Web Browser ConfigurationsWhat browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
(For older generation modems.)Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.