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Author Topic: Too Many Users Error  (Read 15397 times)

giardinop

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Too Many Users Error
« on: November 23, 2015, 06:54:36 AM »
Has there been any resolution to the "Too many Users" error on this app.  I have not been able to access the video on iOS since setup 6 months ago.  Very frustrating.  I am running 4 cameras and the DNR 202L.  Also have the issues with Java on my MAC but that appears to be a problem for many folks.
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FurryNutz

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    • Router Troubleshooting
Re: Too Many Users Error
« Reply #1 on: November 23, 2015, 04:03:16 PM »
Link>Welcome!

  • What Hardware version is your DNR? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNRs web page under status.
  • What region are you located?


What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.34 or .40.
Is uPnP and uPnP Port Forwarding enabled on the DNR and Cameras?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

wboth

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  • Posts: 1
Re: Too Many Users Error
« Reply #2 on: April 14, 2016, 06:52:25 AM »
hi same issue here and I am on latest firmware, latest IOS, latest app, and hardware model A of DNR202L. I have the DNR set static and tried chasnging ther DNS to your recommended settings (though why this would help since they are not DNS I use is beyond me), and still no luck, Please help? using the local IP of the DNR I can see the live and recorded data of the cameras so I know that part works but I really want to see it remotely over my phone. tx!
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FurryNutz

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Re: Too Many Users Error
« Reply #3 on: April 14, 2016, 06:58:51 AM »
    Link>
Welcome!

  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
What Mfr and model is the main host router?
What iOS version do you have loaded?

Please post a screen capture of your DNR IP address configuration settings: Adding Screenshots In A Post

Quote from: wboth on April 14, 2016, 06:52:25 AM
hi same issue here and I am on latest firmware, latest IOS, latest app, and hardware model A of DNR202L. I have the DNR set static and tried chasnging ther DNS to your recommended settings (though why this would help since they are not DNS I use is beyond me), and still no luck, Please help? using the local IP of the DNR I can see the live and recorded data of the cameras so I know that part works but I really want to see it remotely over my phone. tx!
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.