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Author Topic: Cannot map Storage Utility when users setup on NAS  (Read 4651 times)

chappers80

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Cannot map Storage Utility when users setup on NAS
« on: May 05, 2016, 01:41:03 PM »

I was having trouble the other day mapping drives on my laptop so I can move some stuff around and save photos to the nas. However it was not letting me MAP then and kept asking for username and password. I typed in every combination I have setup on the NAS but nothing worked. So I deleted the users and it then works again! However I have friends who I share stuff with so how can I do both?
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chappers80

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Re: Cannot map Storage Utility when users setup on NAS
« Reply #1 on: August 01, 2016, 11:41:30 AM »

Has nobody else suffered this problem?
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FurryNutz

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Re: Cannot map Storage Utility when users setup on NAS
« Reply #2 on: August 01, 2016, 12:22:22 PM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.30 or .20.

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block.
Clear all browser caches.

Mapping drives should be \\192.168.0.##\Volume_1 I believe when napping.
What OS platform are you using?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ivan

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Re: Cannot map Storage Utility when users setup on NAS
« Reply #3 on: August 02, 2016, 01:02:35 PM »

Have you created a user account (preferably with password) and given that user access to your NAS?
Have you attached SMB/CIFS to the share of that user?
Did you read the manual section about users and groups?
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FurryNutz

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Re: Cannot map Storage Utility when users setup on NAS
« Reply #4 on: August 15, 2016, 07:20:59 AM »

Any status on this?  ???

I was having trouble the other day mapping drives on my laptop so I can move some stuff around and save photos to the nas. However it was not letting me MAP then and kept asking for username and password. I typed in every combination I have setup on the NAS but nothing worked. So I deleted the users and it then works again! However I have friends who I share stuff with so how can I do both?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

chappers80

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Re: Cannot map Storage Utility when users setup on NAS
« Reply #5 on: October 24, 2016, 11:50:50 AM »

Have you created a user account (preferably with password) and given that user access to your NAS?
Have you attached SMB/CIFS to the share of that user?
Did you read the manual section about users and groups?

Hi, so yes setup username and passwords. SMB!? I have given CIFS access. I have just read through manual and although I haven't seen anything that might explain the issue.
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FurryNutz

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.