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Author Topic: No Internet when connected to the DIR-615  (Read 61390 times)

mads920d

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Re: No Internet when connected to the DIR-615
« Reply #75 on: March 27, 2017, 12:45:08 PM »

One thing I noticed is that the MAC address under the status page is different from the MAC address listed under the DHCP client list. TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.
« Last Edit: March 27, 2017, 12:47:21 PM by mads920d »
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Hard Harry

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Re: No Internet when connected to the DIR-615
« Reply #76 on: March 27, 2017, 12:48:06 PM »

Any idea what this means in the log?

Code: [Select]
Server sending ACK to 192.168.0.101.
It seems to be trying to connect to 192.168.0.101 for DHCP while the TP-Links typical IP for the DHCP server is 192.168.0.1. I could understand the gateway IP conflicting with the TP-Link gateway IP, but why would that stop the Dlink from getting a DHCP IP when connected to the wall ethernet jack?

@Furry I am not fully understanding the logs. Do you think they show the WAN DHCP process or the LAN DHCP process? 192.168.0.101 is typically the first IP giving out by the Dlink's LAN DHCP server to a computer. I assume f8:a9:63:88:a2:82 is the MAC address of the user's laptop. We need to know why it's WAN DHCP server can't connect. Anyway to see that data in the logs?
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Hard Harry

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Re: No Internet when connected to the DIR-615
« Reply #77 on: March 27, 2017, 12:54:37 PM »

TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.

Sounds very plausible. Can you show screenshots? I have felt for a while it has something to do with the MAC address, I just don't what. The logs show the IP address being assigned to f8:a9:63:88:a2:82  but your Dlink router MAC address all begin with 00:26:x:x:x:x and the TP-Link MAC begins with 84:16:x:x:x:x. The f8:a9:x:x:x:x MAC address is assigned publically to "Compal Electronics" who make components for Acer, Lenovo, Dell, Toshiba, Hewlett-Packard and Fujitsu. So I am guessing that's your laptop.
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FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #78 on: March 27, 2017, 12:58:57 PM »

Ok the .101 is what the 615 is getting from the TPLink router. Means at least the handshaking is working between the two and if you changed the 615s routers IP address to the new address you are getting into the UI now. Your PC should get a 192.168.2.something address. Is the gateway on the 615s WAN status page filled in along with the DNS? Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router. Gateway should be the TPLink router IP address.

Might be a good time for teamviewer if your PC is getting internet while connected to the 615 and it's connected to the TPlink.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #79 on: March 27, 2017, 01:01:30 PM »

Means the 615 is receiving on .101 on it's WAN port.
Just need to make sure the 615s router and pool is changed to 192.168.2.1 or something other than .0.1 for this kind of configuration. Iv'e done this before when testing two routers at the same time.
He can even put .101 into the TPlinks DMZ for unfiltered internet access for the 615 router.

Any idea what this means in the log?

Code: [Select]
Server sending ACK to 192.168.0.101.
It seems to be trying to connect to 192.168.0.101 for DHCP while the TP-Links typical IP for the DHCP server is 192.168.0.1. I could understand the gateway IP conflicting with the TP-Link gateway IP, but why would that stop the Dlink from getting a DHCP IP when connected to the wall ethernet jack?

@Furry I am not fully understanding the logs. Do you think they show the WAN DHCP process or the LAN DHCP process? 192.168.0.101 is typically the first IP giving out by the Dlink's LAN DHCP server to a computer. I assume f8:a9:63:88:a2:82 is the MAC address of the user's laptop. We need to know why it's WAN DHCP server can't connect. Anyway to see that data in the logs?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mads920d

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Re: No Internet when connected to the DIR-615
« Reply #80 on: March 27, 2017, 01:08:09 PM »

TP Link is using same MAC address that is listed under the DHCP client in the DIR-615 it seems. Mean anything? Kind of looks like the DIR-615 is using a wrong MAC address for some reason.

Sounds very plausible. Can you show screenshots? I have felt for a while it has something to do with the MAC address, I just don't what. The logs show the IP address being assigned to f8:a9:63:88:a2:82  but your Dlink router MAC address all begin with 00:26:x:x:x:x and the TP-Link MAC begins with 84:16:x:x:x:x. The f8:a9:x:x:x:x MAC address is assigned publically to "Compal Electronics" who make components for Acer, Lenovo, Dell, Toshiba, Hewlett-Packard and Fujitsu. So I am guessing that's your laptop.
This might be interesting:

DIR-615 shows this MAC address for LAN: 00:26:5a:ac:6c:88 and for ''internet'' (not sure if this is WAN or wireless):  00:26:5a:ac:6c:89

DIR-615 DHCP client list: DESKTOP-QAFPST4 F8:A9:63:88:A2:82

TP Link status page shows this MAC address for LAN: MAC Address: 84-16-F9-AE-A8-6C

TP Link DHCP client list:

1   DESKTOP-QAFPST4   EC-08-6B-19-8F-46   
3   DIR-615   00-26-5A-AC-6C-89

So, first thing I notice is the two DHCP client lists mention my PC with different MAC addresses. Why? Second thing I notice is... the wireless MAC address in the DIR-615 status page is the exact same one as listed for the DIR-615 in the TP Link's DHCP client list...
« Last Edit: March 27, 2017, 01:13:22 PM by mads920d »
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FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #81 on: March 27, 2017, 01:09:13 PM »

Please confirm that you got the 615s FW updated successfully.

What is the WAN MAC displayed for the 615 under it's status page?
The MAC address for LAN is different from WAN. WAN, LAN and wireless will all have different or slightly different MAC addresses.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mads920d

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Re: No Internet when connected to the DIR-615
« Reply #82 on: March 27, 2017, 01:10:12 PM »

Please confirm that you got the 615s FW updated successfully.

hat is the MAC displayed for the 615 under it's status page?
Than Mac address for LAN is different from WAN. WAN LAN and wireless will all have different or slightly different MAC addresses.
Yes the FW is 4.14. I posted the DIR-615 MAC addresses above
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Hard Harry

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Re: No Internet when connected to the DIR-615
« Reply #83 on: March 27, 2017, 01:10:15 PM »

"Ok the .101 is what the 615 is getting from the TPLink router."

Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?

"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."

I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.

I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack.  Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
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mads920d

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Re: No Internet when connected to the DIR-615
« Reply #84 on: March 27, 2017, 01:11:17 PM »

"Ok the .101 is what the 615 is getting from the TPLink router."

Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?

"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."

I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.

I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack.  Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
Can I be connected to the TP Link while doing this?
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FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #85 on: March 27, 2017, 01:12:49 PM »

I don't think you can change the MAC address of any router as it's hard coded into the router. It's not a FW issue. The only thing you can do is to MAC Clone when needed. I don't see a need for this.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #86 on: March 27, 2017, 01:15:05 PM »

I agree that the 615s WAN MAC address should be seen on the TPLink, however the 615 could be just using PASS THRU and thus displaying the PC and or LAN port MAC addresses. Seems odd though... I might drag out my 615 tonight have see what mine does.

"Ok the .101 is what the 615 is getting from the TPLink router."

Are you sure? Then why didn't the Dlink list it's WAN MAC address in the DHCP request? Seeing that the MAC address in the log belongs to the laptop, isn't it a log of the DHCP process between DIR-615 and laptop and NOT between DIR-615 and TP-Link router?

"Might be the TPLinks address for DNS seen here if you have DNS relay enabled on the TPLink router."

I agree DNS could be playing a roll in keeping the DIR-615 offline, but I don't think it would cause a problem with the DIR-615 obtaining a DHCP IP. You don't need DNS at all for DHCP. That comes later.

I strongly suggest changing the DIR-615 MAC address on its Internet Setup page. Do it when only your PC is connected to the DIR-615 with ethernet. Then connect the ethernet between the DIR-615 WAN(internet) port and green ethernet wall jack.  Don't clone it as your PC's MAC or anything, just change one of the first digits to something else then reboot(turn off/on not factory reset) the router. I'm hoping the different MAC will allow it to get a DHCP IP. If not, please post the logs of the attempt.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #87 on: March 27, 2017, 01:17:06 PM »

The WAN MAC address should be the same as whats printed on the sticker as you posted a picture of your router earlier in this thread.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mads920d

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Re: No Internet when connected to the DIR-615
« Reply #88 on: March 27, 2017, 01:19:52 PM »

The WAN MAC address should be the same as whats printed on the sticker as you posted a picture of your router earlier in this thread.
I didn't post any router pics I believe. There are only the two MAC addresses on the DIR's status page which I posted. Should I post the one on the sticker on the DIR or?
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FurryNutz

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Re: No Internet when connected to the DIR-615
« Reply #89 on: March 27, 2017, 01:22:03 PM »

You might try connecting the 615 back as the main host router to the ISP wall out lets and see if the WAN port gets a IP address. Power OFF the router first then connect it then power ON. Keep you PC connected to the router so you can log in to the UI and look at the status page.

Please confirm that you got the 615s FW updated successfully.

hat is the MAC displayed for the 615 under it's status page?
Than Mac address for LAN is different from WAN. WAN LAN and wireless will all have different or slightly different MAC addresses.
Yes the FW is 4.14. I posted the DIR-615 MAC addresses above
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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