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Author Topic: This router is the problem!  (Read 22323 times)

flyboynm

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This router is the problem!
« on: August 01, 2009, 11:33:13 AM »

I keep getting wireless disconnects.  I have followed every single post on here re: wireless resets and NONE have fixed it.  Some claim it is SEP, but I am not running SEP at all.  Some say it is the NIC on one of my wired PCs, but that isn't the case.  I still get wireless disconnects when my laptop is the only thing hooked up.  I have placed the router on a line conditioner and therefore it isn't a power issue. 

My laptops and desktops have not had a problem previously with any other routers.  I have tested with 6 other routers without a problem.  When you do tech support for a living, you tend to figure out that if you replace part a with part b and the system no longer works, but it works with part a, c and d, then part B is the problem.  Part B in this case is the router. 

DLink does not want to address the problems with this router.  I have called in to tech support about these problems, but I get told to do a reset (which I have done about 100 times) and try again.  I am about to go to my state's Attorney General, BBB and call the FCC and file complaints.  The old "blame the other guy's equipment" does not wash here.
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flyboynm

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Re: This router is the problem!
« Reply #1 on: August 02, 2009, 03:54:03 PM »

Actually, since I work for the State of NM, and consult in the AG's office, I already know that the AG is willing to start an investigation beings THEY also have bought this router and have had issues with it.  I showed them this forum where numerous people are having this same problem.  Consumer protection laws in NM are different from where you are evidently.
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Demonized

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Re: This router is the problem!
« Reply #2 on: August 02, 2009, 04:08:02 PM »

Man, you really are pathetic. LOL
Making a personal problem an AG issue is really something like abuse of power. No wonder the "biggest democracy in the world" has issues.  ;D
« Last Edit: August 02, 2009, 04:10:44 PM by Demonized »
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viinceennt

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Re: This router is the problem!
« Reply #3 on: August 02, 2009, 04:51:14 PM »

LOL! man this is funny... alright guys lets settle down..

although flyboy... that sounds pretty good... its like "finally someone else is taking action and helping people"

but yeah, hopefully dlink knows whats their problem with the routers and fixes ALL of the mess they made. or else they're in big trouble?

Ive seen other forums, the DIR-825 has even more problems then the dir-655 and so on.

I heard that linksys responds QUICKLY to their problems, like if their product starts to crash, they get on it right away. but thats what i heard i dont know is its true. (resources are from friends cause they are linksys people)
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mackworth

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Re: This router is the problem!
« Reply #4 on: August 02, 2009, 05:56:49 PM »

LOL! man this is funny... alright guys lets settle down..

although flyboy... that sounds pretty good... its like "finally someone else is taking action and helping people"

but yeah, hopefully dlink knows whats their problem with the routers and fixes ALL of the mess they made. or else they're in big trouble?

Ive seen other forums, the DIR-825 has even more problems then the dir-655 and so on.

I heard that linksys responds QUICKLY to their problems, like if their product starts to crash, they get on it right away. but thats what i heard i dont know is its true. (resources are from friends cause they are linksys people)

I have a rev A2 that I got over a year ago.  It was running fine until I I upgraded to 1.21+.  Its been so bad I even tried to buy a new router.

I bought the linksys flagship 610n.  I had to return it.  I was getting wireless restarts every couple of minutes.  Go read some reviews on newegg for it.  I ended up getting a dir-825 running its original firmware and its been great.

I am not saying that the 655 problems should be ignored, but linksys certainly isn't in any better shape with hardware (and support wasn't any better).

I blame a lot of this on the actual hardware that companies like d-link use in their routers..  I have done a lot of research of consumer routers, and they are almost all bad.
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viinceennt

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Re: This router is the problem!
« Reply #5 on: August 02, 2009, 09:23:58 PM »

I have a rev A2 that I got over a year ago.  It was running fine until I I upgraded to 1.21+.  Its been so bad I even tried to buy a new router.

I bought the linksys flagship 610n.  I had to return it.  I was getting wireless restarts every couple of minutes.  Go read some reviews on newegg for it.  I ended up getting a dir-825 running its original firmware and its been great.

I am not saying that the 655 problems should be ignored, but linksys certainly isn't in any better shape with hardware (and support wasn't any better).

I blame a lot of this on the actual hardware that companies like d-link use in their routers..  I have done a lot of research of consumer routers, and they are almost all bad.

ooh gee wow, thanks for the heads up! haha wow i actually was thinking of getting the linksys 610n and for the dir-825, wow thats pretty interesting. probably cause the people who updated the firmware, thats when it started being all messed up. I had experience with my cousins dir-825 and it crashed a lot (cause he updated his firmware) and also that when he switched to the dir-655, the dir-655 has better wifi signal.

but yeah, good information! i shall keep that in mind.
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Demonized

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Re: This router is the problem!
« Reply #6 on: August 03, 2009, 02:00:13 AM »

As you can read in several threads, some issues cannot be reproduced by Dlink, not even RMA'd devices. I've tried reproducing issues by replicating the settings (and sometimes the network topology), but no luck either. And if you want to solve something you need to reproduce in order to find the culprit, right?

It's also very difficult to make a distinction between issue caused by the router or the client/other network devices. But any PC savvy would know how a PC setup can go wrong.

Anyway, the RMA option is quite efficient. So if you are certain the router hardware is the issue: just RMA it. Also, there have been regular updates from Dlink so you can't say they are not putting in any effort. And apart from suggestions to this, there has not been any evidence of design flaws.
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jason1722x

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Re: This router is the problem!
« Reply #7 on: August 03, 2009, 03:43:45 AM »

I keep getting wireless disconnects.  I have followed every single post on here re: wireless resets and NONE have fixed it.  Some claim it is SEP, but I am not running SEP at all.  Some say it is the NIC on one of my wired PCs, but that isn't the case.  I still get wireless disconnects when my laptop is the only thing hooked up.  I have placed the router on a line conditioner and therefore it isn't a power issue. 

My laptops and desktops have not had a problem previously with any other routers.  I have tested with 6 other routers without a problem.  When you do tech support for a living, you tend to figure out that if you replace part a with part b and the system no longer works, but it works with part a, c and d, then part B is the problem.  Part B in this case is the router. 

DLink does not want to address the problems with this router.  I have called in to tech support about these problems, but I get told to do a reset (which I have done about 100 times) and try again.  I am about to go to my state's Attorney General, BBB and call the FCC and file complaints.  The old "blame the other guy's equipment" does not wash here.
What firmware are you running?
Some hardware just dose not work well with others, for example back in the day when jumpers on hard drives was an issue with some mainboards and making them slave drives.

How about power saving feature on your nic's?
« Last Edit: August 03, 2009, 04:45:01 AM by jason1722x »
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mhouser

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Re: This router is the problem!
« Reply #8 on: August 03, 2009, 06:58:49 AM »

Not all fixes work for every situation . Try posting a question before you slam dlink. I have worked with other brands of routers in the past they all have their problems.

I wouldn't get so worked up about this.
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Demonized

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Re: This router is the problem!
« Reply #9 on: August 03, 2009, 07:03:20 AM »

Not all fixes work for every situation . Try posting a question before you slam dlink. I have worked with other brands of routers in the past they all have their problems.

I wouldn't get so worked up about this.

+1
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cmk1198

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Re: This router is the problem!
« Reply #10 on: August 03, 2009, 01:14:20 PM »

Man, you really are pathetic. LOL
Making a personal problem an AG issue is really something like abuse of power. No wonder the "biggest democracy in the world" has issues.  ;D

ahahahahahaahaha.....
Also, I got around the issues I've been having in the past... I don't utilize wireless on it anymore.
Pretty much just said 'screw it', ran cat5 and have been happy  :)
(Obviously this isn't intended to solve anybody's issues.)
« Last Edit: August 03, 2009, 01:17:37 PM by cmk1198 »
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Demonized

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Re: This router is the problem!
« Reply #11 on: August 03, 2009, 01:27:22 PM »

Cannot be reproduced? I reproduced the 'settings cannot be saved' issue mentioned on this forum in 60 minutes after turning it on for the first time (Firmware 1.21EU,  2008/11/03). Seems I can only get around this problem by never disabling the Wireless LAN. How strange is that?  ???  Sorry to say, but no more D-Link for me.

btw... I would gladly help you reproduce it, I just don't think I can convince you that it is a D-Link problem. From looking at your other replies on this forum it's probably due to my own stupidity. If your check from D-Link ever bounces you can always apply for the job below
http://www.welovetheiraqiinformationminister.com/


I'm just quoting what's been said. If that's propaganda...
If you wanna help out send Dlink the directions.
 I'm just not crying along with the Dlink bashers. My device works perfectly fine in all kinds of setups, so why should I bash them? If there's a structural problem I really like to know how come my device works fine. So, any comments or logical explanation at that?

PS: 'Dlink's check', that's really a good one  :-* - Best part is: they don't have to send it, having a fully functional device is enough  ;D
« Last Edit: August 03, 2009, 01:32:13 PM by Demonized »
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Hotzenwalder

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Re: This router is the problem!
« Reply #12 on: August 03, 2009, 01:32:12 PM »

I'm just quoting what's been said. If that's propaganda...
If you wanna help out send Dlink the directions.
 I'm just not crying along with the Dlink bashers. My device works perfectly fine in all kinds of setups, so why should I bash them? If there's a structural problem I really like to know how come my device works fine. So, any comments or logical explanation at that?

In that case I suggest we trade devices and see if you can get mine as stable as your one seems to be. For now it seems I cannot disable wireless when I want to and that is not a workable setup for me.
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Demonized

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Re: This router is the problem!
« Reply #13 on: August 03, 2009, 01:32:43 PM »

No problem. Just drop it by.
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Hotzenwalder

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Re: This router is the problem!
« Reply #14 on: August 03, 2009, 01:40:42 PM »

No problem. Just drop it by.

How and where?
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