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Author Topic: Google Home w/Dlink Error  (Read 24450 times)

bckirsch

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Google Home w/Dlink Error
« on: January 28, 2019, 10:54:01 AM »
Good Afternoon All,
Has something changed with the app that google home uses and the cameras, what was working (very well before) now keeps coming up with "It looks like the stream is currently unavailable" error. 
Brian
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GreenBay42

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Re: Google Home w/Dlink Error
« Reply #1 on: January 28, 2019, 10:59:59 AM »
What camera model(s) are you using?

I will ask a tech to test today.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #2 on: January 29, 2019, 05:23:12 AM »
DCS-8000LH and DCS8525LH - the exact error is "It looks like the stream is currently unavailable from...".  I already linked and unlinked the the account just in case.  It was working fine Friday and when I tried to use it again Monday I got the error.
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GreenBay42

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Re: Google Home w/Dlink Error
« Reply #3 on: January 29, 2019, 08:30:30 AM »
Can you tell me what firmware versions you have on the cameras? I know the 8xxxLH line's latest firmware included a "google home dropping video" fix but wondering if it broke something.  I have a tech investigating this today.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #4 on: January 30, 2019, 08:48:07 AM »
2.01.03 for the stationary cameras and 1.02.02 for the moveable.  All cameras set for auto-upgrade of firmware. 
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Buckaroo2010

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Re: Google Home w/Dlink Error
« Reply #5 on: January 30, 2019, 08:36:35 PM »
I too am having this error - was working fine about a week ago - then POOF - gone.  Thought my router bricked.
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GreenBay42

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Re: Google Home w/Dlink Error
« Reply #6 on: January 31, 2019, 07:05:30 AM »
Techs are asking what "google" devices are you using, what version google app, and what devices/OS you are running the app on.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #7 on: January 31, 2019, 08:11:20 AM »
The Google Home Hub with the dlink app for it installed.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #8 on: January 31, 2019, 08:13:23 AM »
The app is called mydlink smart and I can't see a version for it.
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GreenBay42

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Re: Google Home w/Dlink Error
« Reply #9 on: January 31, 2019, 09:51:48 AM »
The mydlink Smart is the "skill" for google home. To find the google home app version, open it and tap the Account icon (lower right corner) and then tap App Info at the bottom.
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Buckaroo2010

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Re: Google Home w/Dlink Error
« Reply #10 on: January 31, 2019, 09:52:07 AM »
I too have the 2.01.03 (DCS-8000LH) - and using mydlink Version 1.5.4 Build 148.  However, to the point GreenBay42 and myself are making - it is the voice command through Google Home Assistant that used to stream the feed to my chromecast device.  That doesn't work.  For the google stuff I have, Google Home v.2.8.15.6 - with 2 mini's and a google home device(s).  Chromecasts are version 2.
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GreenBay42

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Re: Google Home w/Dlink Error
« Reply #11 on: January 31, 2019, 09:55:02 AM »
So the camera is pairing ok with Google home app but just making it stream via voice is not.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #12 on: January 31, 2019, 10:43:28 AM »
The Google home app version is 2.8.107 and the Mydlink Smart has no version on it.  All it allows me to do is link or unlink it from the Google store.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #13 on: January 31, 2019, 10:44:13 AM »
This is on a iOS device that I am running the Google Home app, not a Android device.
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bckirsch

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Re: Google Home w/Dlink Error
« Reply #14 on: February 04, 2019, 11:53:51 AM »
Yes the pair works fine and is seen in the app, nothing is offline it just won't initiate the stream...
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