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Author Topic: DIR-655 / SpeedStream Utility issues  (Read 7175 times)

youKNOW

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DIR-655 / SpeedStream Utility issues
« on: August 23, 2009, 03:34:05 PM »

I bought a DIR-655 yesterday and tried to set it up today, and for the life of my I couldnt get into the routers utility to configure everything. I was on the phone for 2 hours today with my ISP and D-Link trying to figure this out.

The problem seems to be that both my SpeedsStream modem and this DIR-655 router have the same IP addresses to access their setup utilities.

I tried troubleshooting anyway i could think of along with a ton of little things that the tech support people told me to do, and literally they all said it wasn't their services fault it was someone else.

So is there anyway to change the IP address for the setup utility on either the modem or the router? Or are these two just not compatible? Or am I missing something else entirely..?

Please help, Thanks.
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davevt31

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Re: DIR-655 / SpeedStream Utility issues
« Reply #1 on: August 23, 2009, 04:05:05 PM »

You can use any IP scheme for the 655.  I use 192.168.10.1 for mine.  To configure it unhook the 655 from your modem then go into its config to change the IP scheme that the 655 uses, it will be on the Setup>Network page. Change the IP address of the router itself them hook it back up with your modem.
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jason1722x

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Re: DIR-655 / SpeedStream Utility issues
« Reply #2 on: August 23, 2009, 04:14:43 PM »

I bought a DIR-655 yesterday and tried to set it up today, and for the life of my I couldnt get into the routers utility to configure everything. I was on the phone for 2 hours today with my ISP and D-Link trying to figure this out.

The problem seems to be that both my SpeedsStream modem and this DIR-655 router have the same IP addresses to access their setup utilities.

I tried troubleshooting anyway i could think of along with a ton of little things that the tech support people told me to do, and literally they all said it wasn't their services fault it was someone else.

So is there anyway to change the IP address for the setup utility on either the modem or the router? Or are these two just not compatible? Or am I missing something else entirely..?

Please help, Thanks.
Right from the Dlink support pages from the router.

Router Settings
These are the settings of the LAN (Local Area Network) interface for the router. The router's local network (LAN) settings are configured based on the IP Address and Subnet Mask assigned in this section. The IP address is also used to access this Web-based management interface. It is recommended that you use the default settings if you do not have an existing network.
IP Address
The IP address of your router on the local area network. Your local area network settings are based on the address assigned here. For example, 192.168.0.1.
Subnet Mask
The subnet mask of your router on the local area network.
Device Name
Device Name allows you to configure this deice easily when your network using TCP/IP protocol. You can enter the device name of the router, instead of IP address, into your web browser to access for configuration. Recommend to change the device name if there’s more than one D-Link devices within the subnet.
Local Domain Name
This entry is optional. Enter a domain name for the local network. The router's DHCP server will give this domain name to the computers on the wireless LAN. So, for example, if you enter mynetwork.net here, and you have a wireless laptop with a name of chris, that laptop will be known as chris.mynetwork.net. Note, however, if the AP's settings specify "DHCP (Dynamic)" Address, and the router's DHCP server assigns a domain name to the AP, that domain name will override any name you enter here.
DNS Relay
When DNS Relay is enabled, the router plays the role of a DNS server. DNS requests sent to the router are forwarded to the ISP's DNS server. This provides a constant DNS address that LAN computers can use, even when the router obtains a different DNS server address from the ISP upon re-establishing the WAN connection. You should disable DNS relay if you implement a LAN-side DNS server as a virtual server.
Router IP Address
The IP address of the this device on the local area network. Assign any unused IP address in the range of IP addresses available for the LAN. For example, 192.168.0.101.
Subnet Mask
The subnet mask of the local area network.
Gateway
The IP address of the router on the local area network.For example, 192.168.0.1.
Primary DNS Server, Secondary DNS Server
Enter the IP addresses of the DNS Servers. Leave the field for the secondary server empty if not used.
DHCP Server Settings
DHCP stands for Dynamic Host Configuration Protocol. The DHCP section is where you configure the built-in DHCP Server to assign IP addresses to the computers and other devices on your local area network (LAN).

Enable DHCP Server
Once your D-Link router is properly configured and this option is enabled, the DHCP Server will manage the IP addresses and other network configuration information for computers and other devices connected to your Local Area Network. There is no need for you to do this yourself.

The computers (and other devices) connected to your LAN also need to have their TCP/IP configuration set to "DHCP" or "Obtain an IP address automatically".

When you set Enable DHCP Server, the following options are displayed.

DHCP IP Address Range
These two IP values (from and to) define a range of IP addresses that the DHCP Server uses when assigning addresses to computers and devices on your Local Area Network. Any addresses that are outside of this range are not managed by the DHCP Server; these could, therefore, be used for manually configured devices or devices that cannot use DHCP to obtain network address details automatically.
It is possible for a computer or device that is manually configured to have an address that does reside within this range. In this case the address should be reserved (see DHCP Reservation below), so that the DHCP Server knows that this specific address can only be used by a specific computer or device.

Your D-Link router, by default, has a static IP address of 192.168.0.1. This means that addresses 192.168.0.2 to 192.168.0.254 can be made available for allocation by the DHCP Server.

Example:
Your D-Link router uses 192.168.0.1 for the IP address. You've assigned a computer that you want to designate as a Web server with a static IP address of 192.168.0.3. You've assigned another computer that you want to designate as an FTP server with a static IP address of 192.168.0.4. Therefore the starting IP address for your DHCP IP address range needs to be 192.168.0.5 or greater.
Example:
Suppose you configure the DHCP Server to manage addresses From 192.168.0.100 To 192.168.0.199. This means that 192.168.0.3 to 192.168.0.99 and 192.168.0.200 to 192.168.0.254 are NOT managed by the DHCP Server. Computers or devices that use addresses from these ranges are to be manually configured. Suppose you have a web server computer that has a manually configured address of 192.168.0.100. Because this falls within the "managed range" be sure to create a reservation for this address and match it to the relevant computer (see Static DHCP Client below).


Like "davevt31" said, just change the Lan ip of the router, but remember your going to use this address to log into the router setup page. Example: http://192.168.0.1 SO DON'T FORGET IT or you'll have to reset the router via the button on the back to factory defaults. :)

Also if the modem is running DHCP you might want to disable that in the modem to avoid problems.
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youKNOW

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Re: DIR-655 / SpeedStream Utility issues
« Reply #3 on: August 23, 2009, 04:59:28 PM »

I guess I should have said in the original post that I tried unplugging the modem from router and trying the IP address to get to the dlink utility that way and I still get nothing. I just get a "page can not be found" page.
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KevTech

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Re: DIR-655 / SpeedStream Utility issues
« Reply #4 on: August 23, 2009, 06:09:28 PM »

Have your cable go from the PC to the router LAN port.
Open a command prompt and release/renew your IP.
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youKNOW

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Re: DIR-655 / SpeedStream Utility issues
« Reply #5 on: August 23, 2009, 06:37:58 PM »

It says I have a IPv4 address and a default gateway, but the rest says media disconnected...
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davevt31

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Re: DIR-655 / SpeedStream Utility issues
« Reply #6 on: August 23, 2009, 10:06:52 PM »

Is the IP address in the 192.168.0.x range ?

Also you may want to power off the 655 and let it reboot to clear out the IP conflict with your modem.

1. Disconnect 655 from the modem.
2. Connect PC to LAN port of 655.
3. Cycle power on 655
4. After 655 reboots make sure you are getting IP from the 655.
5. Open web browser and go to configuration page at 192.168.0.1.
6. Change IP scheme 655.
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youKNOW

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Re: DIR-655 / SpeedStream Utility issues
« Reply #7 on: August 25, 2009, 07:31:44 PM »

UPDATE:

Went back to the store and bravely exchanged the router for a new one to try again.

Got home tried everything that I had learned here and got it up and running and configured the way I want it. So must have just been a faulty router?

Either way I'm good to go with my new Dlink 655 =]
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