• November 01, 2024, 03:28:40 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: i lost my software for my router , what can i do?  (Read 8793 times)

broodkt

  • Level 1 Member
  • *
  • Posts: 3
i lost my software for my router , what can i do?
« on: June 21, 2020, 05:11:47 AM »

hello,,

i've router D link DWR-957M
i lost my software for my router , what can i do?
how can i download the software again ?

thnks,
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: i lost my software for my router , what can i do?
« Reply #1 on: June 22, 2020, 08:10:17 AM »

Log into the DWRs web page.
Please review the installation guide and user manual for help and information regarding this.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

broodkt

  • Level 1 Member
  • *
  • Posts: 3
Re: i lost my software for my router , what can i do?
« Reply #2 on: June 23, 2020, 08:26:45 AM »

i can't found DWRs web drives , can u give the link please.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: i lost my software for my router , what can i do?
« Reply #3 on: June 23, 2020, 08:35:40 AM »

What region are you located?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

broodkt

  • Level 1 Member
  • *
  • Posts: 3
Re: i lost my software for my router , what can i do?
« Reply #4 on: June 24, 2020, 06:32:12 AM »

North America
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: i lost my software for my router , what can i do?
« Reply #5 on: June 24, 2020, 10:22:17 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: i lost my software for my router , what can i do?
« Reply #6 on: June 25, 2020, 10:02:02 AM »

I have never heard of the 957M. It is not in our global database. Where did you buy it? It is not a US product.

Also I believe you chatted with one of our agents and your IP was not in North America.  You may need to contact support in your country since this product may be a special sku for a specific ISP. Go to http://forums.dlink.com/index.php?topic=73830.0 for tech support information.
« Last Edit: June 25, 2020, 10:05:16 AM by GreenBay42 »
Logged