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Author Topic: 121 na  (Read 6875 times)

omboli

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  • Posts: 15
121 na
« on: September 28, 2009, 12:08:33 AM »
is this the reason my connection goes in and out and my internet connection drops on the wireless devices
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EJeanmaire

  • Level 2 Member
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  • Posts: 36
Re: 121 na
« Reply #1 on: September 28, 2009, 07:37:48 AM »
Do you really have to ask?  Read every thread in here and they will all give you that answer... Yes.
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omboli

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  • Posts: 15
Re: 121 na
« Reply #2 on: September 28, 2009, 07:51:00 AM »
just makeing sure .as you can tell from my typeing i have no buisseness on these sites because i have no clue on most of the things you guys say.but because of the terrible tech support i was forced to do it myself after almost a year of trying to setup game fuel with tech support with no luck,this forum got it done in 10 minutes .remember some of us dont know the difference between a gigabit or a gigbyte,but thanks for the yes i do appreciate every one in here you guys are life savers,you,really saved the life of my dgl4500 it was just about to go swimming in the pool!!
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Puffnstuff

  • Level 3 Member
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  • Posts: 292
Re: 121 na
« Reply #3 on: September 28, 2009, 08:44:45 AM »
If you are using fw 1.2x and are having issues with the router then you need to follow these steps:

Here you go...I'll make it easy for you. Want to see some action or get a refund? This is how you do it (regardless of warranty).

If you are an owner of a D-link product with hardware/firmware problems that are still unresolved despite all your efforts to have them resolve them or if you have recently upgraded your firmware only to have your router become useless or not perform as advertised. Immediately follow the instructions below and wait for more details on a website that is being developed now to assist you with these problems.

In the meantime...you need to do the following immediately.

1). File a complaint with the Better Business Bureau at www.bbb.org (this will get an immediate response from Dlink and replacement of your router - at least for now)

2). File a complaint with the California Department of Consumer Affairs at »www.dca.ca.gov/online_services/c···nt.shtml

3). File a complaint with YOUR state's consumer affairs.

4.) File a complaint with the Federal Trade Commission at »https://www.ftccomplaintassistant.gov/FT···?Lang=en

5.) File a complaint with Rippoffreport.com at »www.ripoffreport.com/login.asp

You may use the complaint text for each one (that way it saves you loads of time). Also save your paperwork and all emails, conversations, phone records...everything! Do NOT dispose of, sell, trade or otherwise let the hardware go as this may become valuable evidence for authorities.

Your warranty status does NOT matter. Facts are if the firmware update that D-Link provided caused the damage they are liable to fix and/or repair the damage in a reasonable period of time.
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omboli

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  • Posts: 15
Re: 121 na
« Reply #4 on: September 28, 2009, 12:12:52 PM »
well its still under the 1 year but i guess i didnt realize the problems started after dlink tech support had me upgrade the firmware last monthnow it just terrible i kept yelling at charter telling them i  keep looseing conection,they even replaced my router witch they didnt want to do because they said it was the router.oh wellwhat r u going to do!!
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V@no

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  • Posts: 18
Re: 121 na
« Reply #5 on: September 29, 2009, 07:00:29 AM »
Quote from: omboli on September 28, 2009, 12:12:52 PM
the problems started after dlink tech support had me upgrade the firmware last month
Holly s***, did they tell you upgrade to the 1.21???
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Puffnstuff

  • Level 3 Member
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  • Posts: 292
Re: 121 na
« Reply #6 on: September 29, 2009, 07:59:49 AM »
If you guys don't take the steps that have already been outlined for you then you will never get your problem resolved.  Complaining on this forum does nothing for you other than letting you vent and nothing more.  If you'll notice that we don't seem to be getting much if any admin input these days ever since it became known that legal action is in progress against d-link.  I would gladly return my dgl-4500's for a refund if it were offered to me.
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arrow85

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  • Posts: 12
Re: 121 na
« Reply #7 on: September 29, 2009, 12:02:29 PM »
I agree i would like to return my dlink for a refund of my purchase price. It is just not reliable at all. I have to re-build the setting cuase it seems a full re-set makes the device last longer than just a power cycle. But even that does not resolve all the issues
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Legionx

  • Level 2 Member
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  • Posts: 42
Re: 121 na
« Reply #8 on: September 29, 2009, 03:26:27 PM »
yea i would love to return mine to if it aen't going to work. But for now wrote a complaint on BBB and see what happens. But yea the router being out for some time and the problems should of being resolved a long time ago.
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omboli

  • Level 1 Member
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  • Posts: 15
Re: 121 na
« Reply #9 on: October 01, 2009, 05:24:15 PM »
well i filed a complaint 5 days ago and they contacted me today with the choice of new A 2 model or my money back. i replied back if it was a new unit and did not have a fw over 1.15 i would take the router what do you think.  i do alot of gameing and have alot of traffic is there a better unit out there for my situation?
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