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Author Topic: DNS321 Device Not In Search List But Can Access The Volume On There  (Read 13815 times)

Beanz

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DNS321 Device Not In Search List But Can Access The Volume On There
« on: October 14, 2009, 09:18:40 PM »
Can't access the device through the DLink Search utility. Device does not appear at all  after first time set up.  Is there anything I can do to reset it before returning the unit? Weird part is that the volume appears fine through explorer on XP and lets explorer and other XP apps access files on the volume fine. I bought another PC with Vista on it :-( and it won't let me view anything past te 2nd directory on the volume and I can't access the NAS to perform administrator duties.

Please help.
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gunrunnerjohn

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #1 on: October 15, 2009, 06:06:40 AM »
FWIW, I've never used the D-Link search utility.  I configured my box using the web interface, and then I access it as just another network drive. 
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Ryder

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #2 on: October 16, 2009, 07:38:13 PM »
Quote from: gunrunnerjohn on October 15, 2009, 06:06:40 AM
FWIW, I've never used the D-Link search utility.  I configured my box using the web interface, and then I access it as just another network drive. 

Ditto here and that works just fine for me. I have always thought of the search utility as a "last resort" when you can't access the box through Windows own Explorer or their mapping software.

As for Vista, I have it and XP on my home network and did have a bit of a problem with it, But once I checked my config for all PCs and the box, made sure everything was the same where it needed to be, it kicked in and started to work just like XP did. And if I remember right, the UAC in Vista was part of my problem accessing the NAS too, so you might want to check all those things over carefully before giving up on this little NAS.

Ryder
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gunrunnerjohn

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #3 on: October 17, 2009, 07:06:45 AM »
First step for me is to turn off the blasted UAC in Vista!  That screws up a bunch of applications, Microsoft had their head in a dark place when they invented that "feature"!
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Ryder

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #4 on: October 18, 2009, 02:14:23 AM »
Quote from: gunrunnerjohn on October 17, 2009, 07:06:45 AM
First step for me is to turn off the blasted UAC in Vista!  That screws up a bunch of applications, Microsoft had their head in a dark place when they invented that "feature"!

Very VERY dark indeed!  ;)  ;)
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Beanz

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #5 on: October 30, 2009, 03:01:35 PM »
Thanks for all the info guys. I guess I'll just keep using the Windows interface for volume/drive management. Unfortunately one of my drives looks like it has dropped out of the mirror so now I have to contend with reformatting them both or trying to get it back into the RAID.
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gunrunnerjohn

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #6 on: October 30, 2009, 03:06:14 PM »
It's always something. :D
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

JoeSchmuck

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #7 on: November 02, 2009, 03:48:37 AM »
Quote from: Beanz on October 30, 2009, 03:01:35 PM
Thanks for all the info guys. I guess I'll just keep using the Windows interface for volume/drive management. Unfortunately one of my drives looks like it has dropped out of the mirror so now I have to contend with reformatting them both or trying to get it back into the RAID.

So you're running a RAID 1, you know you don't need to reformat both drives.  On the failed drive, just reformat it and rebuild the RAID.  Of course if you don't have any data you wanted to save, yea I guess you could reformat them both.

The question is, why did one "drop out" of the RAID?

And I too never used the NAS CD that came in the box.

-Joe
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dyane1160

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #8 on: November 02, 2009, 03:21:29 PM »
I'm having the exact problem with an XP PC.  I can view it in explorer but programs can't access it.  What did you do to correct the problem
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JoeSchmuck

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #9 on: November 02, 2009, 06:24:06 PM »
Quote from: dyane1160 on November 02, 2009, 03:21:29 PM
I'm having the exact problem with an XP PC.  I can view it in explorer but programs can't access it.  What did you do to correct the problem

Your problem doesn't sound exactly the same since you can access the drive through explorer.  Actually let me ask a question, Windows Explorer or Internet Explorer?

If you can see your files in Windows Explorer then do you have your "\\NAS\Volume_1" (where NAS could be something different if you renamed the device) mapped to a drive letter?  If you do then your programs should be avble to access via the new drive letter.  If you do not have it mapped, you need to do so.  Some programs can access the network share directly but many programs can only see drive letters.

Hope this helps...

-Joe
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dyane1160

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #10 on: November 03, 2009, 02:18:21 AM »
I'm having problems with mapping it. It is recognized in windows explore with the default name.  I tried to change the name so that it only uses the drive letter but it keeps returning to the default.  Any suggestions???
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Ryder

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #11 on: November 03, 2009, 06:00:04 AM »
Where are you trying to change the name of the 321, in Win Explorer or in the 321 config utility?

Ryder
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JoeSchmuck

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #12 on: November 03, 2009, 03:51:45 PM »
If I understand you correctly you want to change your NAS name to represent a drive letter.  Example is you change your NAS name to "N" or "N:".  Now you are trying to locate N:

This will not work.  You need to open up Windows Explorer.  When you see "Volume_1", right click on it and select Map Drive.  You will then need to select a drive letter (only unused letters will be available) and make sure Reconnect at Login is checked (by default it is).  Normally when you're done at this stage a windows explorer window will pop open for the new drive letter.

If you have users accosiated with the NAS, you will have to do something extra on the map drive screen.  Look for using other credenitals.

If this isn't what you're looking for, I think you are going to need to spell it out very clearly like we are little kids.  Assume we know nothing and you should include enough information so we are not guessing at what you're doing.  I would like to help but sometimes it's hard second guessing what you're doing.

-Joe
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dyane1160

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #13 on: November 03, 2009, 05:17:21 PM »
I am able to map the drive, but on reboot  even though I have "reconnect on login selected" I have to manually navigate some applications to recognize it and some application does not show that it is present although it does show it in windows explorer.
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JoeSchmuck

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Re: DNS321 Device Not In Search List But Can Access The Volume On There
« Reply #14 on: November 03, 2009, 06:17:38 PM »
I'm sure you will find a fix for it but I think you need to visit a Windoze Vista support site.  I know I've had my more than fair share of networking and sharing problem with XP and Vista.  Lets hope Windoze 7 is better.
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