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[Ru-Fi-Oh]

Shareport is another issue we are also aware and working to get fixed. Once we get all the bits and pieces together from each issue resolved, we should be able to combine all the fixes across the board with all the routers.

[Kyoob]

Still having problems, had to reboot twice since I installed the new firmware, and there seems to be more errors and packet drops than before.



LAN Statistics

Sent :807702

TX Packets Dropped :3

Collisions :0
   

Received :1149633

RX Packets Dropped :0

Errors :0
WAN Statistics

Sent :0

TX Packets Dropped :0

Collisions :0
   

Received :0

RX Packets Dropped :0

Errors :0
Wireless Statistics

Sent :1181501

TX Packets Dropped :2290

   

Received :795352

RX Packets Dropped :588

Errors :10015

[UserCookie69]

its best to not import saved settings its best to flash > factory restore settings > import custom settings by hand to get the best result.

[UserCookie69]

over 1 day little wireless usage but no packet lose yet and its running strong will update again in a few days sooner if it reboots on me

[someairforcedude]

Ok, lots and lots of issues now.  Wireless is dropping packets like crazy.  Wireless upload from laptop to my Windows home server machine is still really really slow.  Frozen up twice on me requiring reboot.

[bob_channel]

i flashed with the beta i nvr did restart from the settings i saved they just rolled over but it seems mine works fine i was on Halo 3 ODST playing firefight i had no lagg but well it laggs anyways because the disk got a lazer burn but still no problems im current ly typing this out on it right now but i see no problems yet i havent had to reset it or anything so its doin me just fine for now

[Airhead1127]

so far so good, i played in a raid in WoW, and can say that i had little to no lag. And not one disconnect.

[emilanderson]

Internet seems plenty snappy... but router was in a RELEASE-RENEW loop for like an hour or two then finally snapped out of it right after I wiped. It had date as 2004 as well. Date & time are a little fast now but in line. Having HUGE packet loss on wireless and even 15 is too many for a wire connection. This is over only about the last 12 hours which I didnt even use it much during that time. Also, it wont hold the lease/connection for more than about a hour to two. Uploads are pushing 6.25mbps whereas before it would refuse to break the 5mbps barrier (I have FIOS).

How do we go about getting a refund for my $200??? I dont have $150 to buy a new one & I need to replace this thing with a GIGABIT router for my office use.

LAN Statistics
Sent : 270217 .
TX Packets Dropped : 15 .
Collisions : 0 .
Received : 303661 .
RX Packets Dropped : 0 .
Errors : 0 .
.
WAN Statistics
Sent : 227880 .
TX Packets Dropped : 0 .
Collisions : 0 .
Received : 258569 .
RX Packets Dropped : 0 .
Errors : 0 .
.
Wireless Statistics
Sent : 52178 .
TX Packets Dropped : 186 .
Received : 30563 .
RX Packets Dropped : 0 .
Errors : 29 .
 

[Ru-Fi-Oh]

Wireless packet drops in the stats are normal and this happens with any router you get. You have to consider your  environment when it comes to wireless. You should determine your test on how it functions when you are Actually using wireless such as when you're browsing, streaming downloading etc.


emilanderson,

What hardware version is your unit?

[emilanderson]

H/W Version is A1

I really NEED a functioning Gigabit router for my work & frankly I dont have the money to buy a different one... how do I get a WORKING replacement or refund?

The tech support guys are absolutely not helpful... they just get me to power cyclce (unplug) my router OVER AND OVER...

[Reinvented]

H/W Version is A1

I really NEED a functioning Gigabit router for my work & frankly I dont have the money to buy a different one... how do I get a WORKING replacement or refund?

The tech support guys are absolutely not helpful... they just get me to power cyclce (unplug) my router OVER AND OVER...

You said you are using Fios.  I am as well, and have no problems getting my 25/25 advertised speed.  There's still a bit TCP overhead on the upload, but that's just how it is. 

Also, if you are using speedtest.net it is not capable of handling those upload speeds, and sometimes even download speeds.  What speedtest site are you using to gauge how fast you are downloading, etc.?

I only ask, because a lot of people blame it on the router before looking at other sources.

If you test from here: http://myspeed.visualware.com/   What are your results like?

I guarantee you, that will solve your problems. 

[emilanderson]

I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....

I also dont have 25/25 I have 25/15, its whats avail here...

[Ru-Fi-Oh]

I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....

I also dont have 25/25 I have 25/15, its whats avail here...

PM me the case ID you got from Tech Support.

[Reinvented]

I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....

I also dont have 25/25 I have 25/15, its whats avail here...

25/15 yields 25/25. 

If you are losing connection, check your cables and everything else.  Even the actiontec router or westell that they provided you with.

[emilanderson]

Thanks, I already checked the cables... I am a former IT manager...

I ran my line tester on all cables already... and I already had a Verizon tech out here to check the line to the box in my garage...

It's definitley the router...

i ahve hte A1 hardware as well... hoping D-Link either sends me a refund or workign hardware... preferrably a refund... I have already filed a complaint with the BBB.