Have you tried checking the Dynamic DNS. In my case, when I enabled the Dyn DNS in the DNS-323, it cuased the problem. During the initital connection it was Ok, however, it could not get the directiry list. I went to the Dyn DNS web site (in my case Dlink.ddns.com) and noticed that my IP address is wrong. Appreantly, when the FTP server is called, it screws up the IP address and send the local IP address of the DNS-323 to the website. I suggest, try to connect to the FTP sever by using FileZilla, however, this time enter you IP address directy (e.g., 209.34.......), insted of the Dyn DSS link. Try it if you have not done that before.