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Author Topic: Problem with my DGL-4500  (Read 18600 times)

Stormeh

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Problem with my DGL-4500
« on: December 29, 2009, 12:11:16 PM »

My household plays with 4 xboxes and computers. Up until recently I have had no problems but now my connection will drop for ~10 seconds every few minutes. I made no changes to my router settings and the issue isn't my ISP(I've checked). Any ideas what the problem could be? I've been reading about turning off DNS Relay, would this help?
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #1 on: December 29, 2009, 12:26:57 PM »

What kinda of ISP service do you have? DSL or Cable? What 4500 hardware version are you using and what is the FW date code? Do you use the Gaming and GameFule options? Do any or all xboxs get disconnected? Any one xbox on the DMZ?

I only have one xbox, however my buddy in OK has 3 and he's using DSL, 4500 with DNS Relay Enabled. Mine is as well. Were both using Gaming and GameFuel options. XBL get set up in Gaming and Xboxs are setup in GameFuel. My Firewall is enabled and using Endpoint for both UDP and TCP. I think my buddy has his shut off. Can't remember.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Stormeh

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Re: Problem with my DGL-4500
« Reply #2 on: December 29, 2009, 12:35:45 PM »

Cable, Comcast. 1.21NA,  2009/07/09. I use the GameFuel but I don't have anything under Gaming.. Mine was fine until recently and I have no idea what could have changed it. I don't believe any are on dmz, and I have UPnP enabled.
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #3 on: December 29, 2009, 12:47:46 PM »

Did you update to v1.21 recently? It's known that the released version of v1.21 is not the best. v1.21 has random reboots and restarts. When I was using it it wouldn't reboot, it would just not let anything connect to the internet. DLink knows of this and has posted some beta versions that a few of us are using. I'm pleased to say that these versions have been performing very well over wired. My buddy is using a beta to and says it's working great, however told me today that for some reason, his xbox won't let him sign into XBL if his girlfriends is already online, his has to be signed in 1st. This is recent and an oddity.
Anyways, check out the DNS relay, not sure if this would make any difference. I'm also on Cable(one) and Beta 08 of 1.21 is doing great for me. I do have gameing setup for XBL and using GameFuel for the xbox. Dynamic Fragmentation is OFF.
« Last Edit: December 29, 2009, 12:53:40 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Stormeh

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Re: Problem with my DGL-4500
« Reply #4 on: December 29, 2009, 12:55:27 PM »

I just updated today to see if that would assist in fixing my problem, and it didn't. Trying the DNS Relay but I really doubt it will help.
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #5 on: December 29, 2009, 01:03:53 PM »

Did you update using the released v1.21NA from the web site, or did you get the Beta 08 build? The one from there web site that's released to the public is not stable. Let us know how the DNS Relay goes. I presume it's on at the moment?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Stormeh

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Re: Problem with my DGL-4500
« Reply #6 on: December 29, 2009, 01:29:00 PM »

I got the beta 08 from FTP after reading up on it. I just turned it off and am now attempting to play. I'll get back as soon as possible with a result, but so far I haven't had any drops.
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #7 on: December 29, 2009, 01:34:28 PM »

kewl beans. You shouldn't. I know me and my buddy haven't. Been good since using the betas. Let us know how it works out.  ::)  Check ur PCs too and make sure some web pages load correctly. There could be some issues with turning DNS relay off and PC web pages not working right. I think that's fixed though.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Corroded

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Re: Problem with my DGL-4500
« Reply #8 on: December 29, 2009, 01:39:42 PM »

....  I had big issues w/ 1.20 and 1.21...

Check Logging settings.

uncheck all except Firewall& Security and Critical.

They did something that when the logs fill up it locks up the router....

Sinceturning down the logging,the router has NOT had any issues.

Worth trying.

OBTW -  I've had this router for almost 2 years.  I stuck w/ FW 1.13 for the longestbecuse 1.15 locked it up, I suscpect it was the logging issue, but since youcannot regress to 1.1x, it isa moot point.
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #9 on: December 29, 2009, 01:43:03 PM »

I might try that too however since using betas and all logging is on and most other things for gaming, the 4500 has been doing very well I must say. Will be nice to get it fully stable and then just forget about all this stuff.  :-\
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Stormeh

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Re: Problem with my DGL-4500
« Reply #10 on: December 29, 2009, 01:43:52 PM »

Ok well I'm still having drops with the DNS Relay off =/. Trying the logging now...
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Stormeh

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Re: Problem with my DGL-4500
« Reply #11 on: December 29, 2009, 01:46:45 PM »

I appreciate all the advice, but could still use more!
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Corroded

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Re: Problem with my DGL-4500
« Reply #12 on: December 29, 2009, 01:47:44 PM »

ya... I set my NDS to OpenDNS

Uncheck the system Advance DNS and set it to either blank (your ISP should provide) or 208.67.222.222 & 208.67.220.220

works 4 me.
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FurryNutz

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Re: Problem with my DGL-4500
« Reply #13 on: December 29, 2009, 01:50:40 PM »

ok, hmm, well My DNS relay is ON. Advanced DNS is OFF. SPI is On and ENDPOINT for UDP/TCP. WISH is off. Hows your gaming and Gamefuel settings look? I posted my setting here the other day, 1st page about half way down:
http://forums.dlink.com/index.php?topic=9931.0
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: Problem with my DGL-4500
« Reply #14 on: December 29, 2009, 02:00:06 PM »

Also what happens when you put just one xbox on the DMZ? See what happens. Also need to be sure that ur ISP or cable modem isn't the problem as well. I just spent about 3 months working with my budding OK with his system, working with various settings in the router, working with 2 different dsl modems and there setups, and come to find out that problems were with the ISP and service. 1) There system changing IPs when they shouldn't be. 2) Feedback from his dedicated DSL line back onto the main house phone line. After tech guy came out and my buddy showed him the problem and talking with level 2 (English) person. They saw the issues and resolved them. He's been good to go since then and running Beta 03 FW. Has 3 xboxes, 2 wired and one wireless.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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