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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: ndenovchek on February 23, 2010, 05:04:11 PM

Title: dgl-4500 issues
Post by: ndenovchek on February 23, 2010, 05:04:11 PM
i just upgraded from a linksys wrt54g running dd-wrts fireware to a d-link dgl-4500. let me start by saying my only reason for upgrade was to get a speed boost with my overall wireless network,  since the upgrade i have been getting connection dropped, wireless resets like crazy, TONS of lost packets , it has gotten so bad that i have had to remove the dgl-4500 and return my old router service. below i have listed how i have my network set up any help would be great

hardware A2 running firmware 1.22na w/Dlink Gaming antenna
wireless mode n/g only 
channel , Ive tried 1/6/11
mac filter
reservered ip's for all devices connected


with that being said with the wrt54g my signal is around 75-85% 

with the dgl-4500 i am getting less the 60% strength
Title: Re: dgl-4500 issues
Post by: philwoz98 on February 23, 2010, 05:22:20 PM
Try downgrading firmware to 1.15, there is thread that shows you how. I think you will notice a big improvement. The 1.20 firmwares are very questionable.
Title: Re: dgl-4500 issues
Post by: FurryNutz on February 23, 2010, 08:14:49 PM
v1.22 NA is working well.
Title: Re: dgl-4500 issues
Post by: Beeder on February 24, 2010, 05:29:18 AM
Take those signal strength numbers with a grain of salt.  Are you set up using WPA2/AES?
Title: Re: dgl-4500 issues
Post by: deezomaxima on February 24, 2010, 08:49:03 AM
I agree with the downgrade to 1.15 comment. My 4500 is back to normal again. No complaints.
Title: Re: dgl-4500 issues
Post by: Nemesis74 on February 25, 2010, 03:12:18 AM
1.22NA is working fine for me after my problems. It's been a few weeks and I have had no problems.
Title: Re: dgl-4500 issues
Post by: moptrf on February 26, 2010, 06:58:10 AM
i have upgraded from 1.6 to 1.22, so far no problems :) 
Title: Re: dgl-4500 issues
Post by: philwoz98 on February 26, 2010, 09:57:17 PM
Yes but not for everyone, we are trying to help the original post. I think we can all agree on that not one firmware works 100% with all the routers. Instead treat each router by case by case and offer diferent sugestions to resolve it.
Title: Re: dgl-4500 issues
Post by: FurryNutz on February 27, 2010, 08:21:02 AM
i just upgraded from a linksys wrt54g running dd-wrts fireware to a d-link dgl-4500. let me start by saying my only reason for upgrade was to get a speed boost with my overall wireless network,  since the upgrade i have been getting connection dropped, wireless resets like crazy, TONS of lost packets , it has gotten so bad that i have had to remove the dgl-4500 and return my old router service. below i have listed how i have my network set up any help would be great

hardware A2 running firmware 1.22na w/Dlink Gaming antenna
wireless mode n/g only 
channel , Ive tried 1/6/11
mac filter
reservered ip's for all devices connected


with that being said with the wrt54g my signal is around 75-85% 

with the dgl-4500 i am getting less the 60% strength

Was curious how this issue is progressing? Let us know. Since your using wireless, What happens if you try 2.4Ghz G mode only?
Title: Re: dgl-4500 issues
Post by: ndenovchek on February 27, 2010, 11:07:06 AM
i downgraded to 1.15 and bricked the dam thing , after reading some other forumpost i was able to restore the router to 1.22na i have tried running it in G only mode and mixed mode both still have massive packet loss .
Title: Re: dgl-4500 issues
Post by: FurryNutz on February 27, 2010, 11:14:54 AM
glad you got the router unbricked. Interested on how you did the downgrade. I was able to do the downgrade on my 2nd A1 4500 and it worked great.

As far as packet loss. I have seen packet losses on v1.22NA however have not seen any issues as far as that is concerned. I'm connected and enjoy the internet. I might try changing the channels from 1/6/7 or 11 and see if that helps any. You will some pack loss and I don't think is going to be perfect either. Alot of factors can effect WiFi and the stats your seeing. Other house frequencies, wireless phones, microwaves, other nieghbors.
Title: Re: dgl-4500 issues
Post by: ndenovchek on March 02, 2010, 05:37:39 AM
ive tried channels 1/6/11 i  can connect to the internet but i cant really enjoy it. i bought this as a gamiing router and lets just say its no where near a gaming router. my wrt54gv2 has a perfect signal and never drops my connection and pings within game never go over 200ms  and with the dgl-4500 the ping would be great for  about 15min of gaming then boom your hit with a huge lag or even a connection drop.for the price i paid for this i was hoping alot of the issues i read about would have been fixed by now.
Title: Re: dgl-4500 issues
Post by: FurryNutz on March 02, 2010, 08:01:20 AM
I sent you a PM.
Title: Re: dgl-4500 issues
Post by: philwoz98 on March 02, 2010, 10:39:00 AM
A solution to all your problems (maybe) when done properly. Follow links.

http://forums.dlink.com/index.php?topic=10894.0 (http://forums.dlink.com/index.php?topic=10894.0)

http://www.ispgeeks.com/wild/modules.php?name=Forums&file=viewtopic&t=4224#15926 (http://www.ispgeeks.com/wild/modules.php?name=Forums&file=viewtopic&t=4224#15926)

http://www.dslreports.com/forum/r23720820-downgrade-possible-DGL4500-12xNA115 (http://www.dslreports.com/forum/r23720820-downgrade-possible-DGL4500-12xNA115)

I know it did not work the first time but please try to downgrade one more time, you have nothing to loose. If it still fails file a complaint with the BBB and you will get dlinks attention very fast and most likely a refund.
Title: Re: dgl-4500 issues
Post by: merrittmusic on March 02, 2010, 11:30:37 AM
Hi Guys,

Just to let you know:

I had plenty of troubles with the router losing internet connection daily and had to reboot.  After many calls and emails to tech support, the sent me a new one.  This one has firmware 1.15, so I'm guessing that was their solution.  It did work without rebooting for a month.  Now, with no changes, it needs to be rebooted daily to restore the internet connection.

So this seems to suggest that downgrading your firmware is not necessarily a permanent solution.  I am considering upgrading this one's firmware to the latest.

I have used the suggestions here for the settings, with the addition of actually using WISH and access control.

I wonder why it would work for so long then suddenly go back to it's old ways.  Is it possible that this is heat related or at least a hardware defect in this model?

Suggestions are of course welcome!

Thanks for all the great info here!

Chris Merritt
merrittmusic.com
Title: Re: dgl-4500 issues
Post by: FurryNutz on March 02, 2010, 11:49:17 AM
Chris, I'm surprised that this new 4500 with v1.15 loaded is having the same issues. Seems that having 2 of the same 4500s having different FW versions and now the new one exhibits the reboot issue. This would make me feel that there is something else up the lines that is causing this reboot or possibly a configuration issue.

What ISP service are you using? DSL or Cable? If you have DSL. I have worked with my buddy in OK that has a 4500 and had several issues with his DSL. Look for ATT DSL posting from me in this forum about his history. Turn out it wasn't the 4500.

If cable. Can you let us know how this unit is set up and what is all connected? including DSL/Cable modems, switches and other devices connected. What HW version is this new 4500? A1 or A2? What kinda of configurations have you done and changed?

Please let me know if you have reviewed the Gaming and GameFuel stick I posted. This works well for most people and have had good luck with this testings for Gaming and general internet use. Disregard the Gaming section if you don't game on PC or Consoles. I have to re-edit that for PCs and not consoles. Let us know if we can help.

DGL-4500 Gaming and Gamefuel for XBL (http://forums.dlink.com/index.php?topic=10435.0)
Title: Re: dgl-4500 issues
Post by: philwoz98 on March 02, 2010, 12:48:53 PM
Again as crazy as this sounds you have to treat each router differentlty when it comes to what firmware they run most effectively. From what I gather a1 run better on firmware 1.15 and below, the a2 models run better off of firmware 1.2x. Again as ^ stated there might be more to it.
Title: Re: dgl-4500 issues
Post by: ndenovchek on March 05, 2010, 08:47:39 PM
 >:( not to be rude but when you spend 150-200$ on a router you would think it would be working for the most part out of the box. i for one am very unhappy and have moved to a linksys 610n running dd-wrt i am getting great signal and no drops, as for my dgl-4500 its sitting in a box till a firmware that works is released
Title: Re: dgl-4500 issues
Post by: philwoz98 on March 05, 2010, 11:12:15 PM
You have every reason to be upset, we should not have to go through so much trouble for an item that expensive. Hit them in the wallet next time you by a different brand router and they might realize they should have fixed this whole mess...
Title: Re: dgl-4500 issues
Post by: philwoz98 on March 06, 2010, 10:05:18 AM
What is your current firmware? (you probably know this but to clarify for other people) If it is the 1.2x firmwares you will have to downgrade using custom 1.15 firmware then upgrade it to the real 1.15 firmware. Also try to do a manual reset on your router their should be a button on the back of it. I heard this will clear the memory that is blocking the upload. Please let us know if it helps.