D-Link Forums
Software => D-ViewCam => Topic started by: sullida on February 28, 2010, 09:23:42 AM
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After having unending problems with dviewcam 2.n I installed 3.0 on a 64 bit machine. I setup a scheduled recording for every day and clicked start scheduled recording.
If I click on the clapper icon to view recordings i get an error box...
Missing or Corrupt Resource Files. Reinstall the System.
I've reinstalled it several times and I keep getting this error. Anyone know a fix?
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What is the operating system that you are using?
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Vista 64 bit ultimate.
Any help would be greatly appreciated. I double checked and user account control is turned off (i saw that in the instructions) but it still isn't working.
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I think the vista 64 is not compatible with the dview cam.
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It is not the Windows version, it does it on XP Pro.
There is a serious, fatal flaw in the software.
I emailed support, but do not know if they will ever respond?
On four different hardware platforms, using clean installations of XP sp3 Pro with all the current updates, the
software fails after a day or less of running.
When the "Record" icon is clicked from the main program screen the following message results,
"Error, Missing or corrupt resource files. Please reinstall system to solve this problem"
Removing the D-View Cam 3 software, cleaning the registry and rebooting does not solve the issue, as after installing the D-View Cam 3 again the issue immediately reappears.
Has anyone found a solution?
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It is not the Windows version, it does it on XP Pro.
There is a serious, fatal flaw in the software.
I emailed support, but do not know if they will ever respond?
On four different hardware platforms, using clean installations of XP sp3 Pro with all the current updates, the
software fails after a day or less of running.
When the "Record" icon is clicked from the main program screen the following message results,
"Error, Missing or corrupt resource files. Please reinstall system to solve this problem"
Removing the D-View Cam 3 software, cleaning the registry and rebooting does not solve the issue, as after installing the D-View Cam 3 again the issue immediately reappears.
Has anyone found a solution?
I have installed it on may machines from Windows XP home and pro to Windows7 Ultimate 64bit and have never seen this message. It seems like the Windows systems are being corrupted on your network. I will definitely look into this but I have not been able to replicate this. Are you running any anti-virus software on your machines?
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I had McAfee running. I can see the video live, just when I try to access recordings does it fail. the recording red light or whatever shows up as though it is recording, though. I've tried repairing it, as well as completely uninstalling and reinstalling it.
I happened to just switch to Norton (my isp changed their provider), and the result is the same. I only ran the "repair" function though. I didn't do a full uninstall/reinstall.
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Not running any anti virus software on these PC's.
All boxes were build with the latest Windows XP disks.
They are new computers two Dells and two HP's.
The recording function works for a day and then fails.
The remote client using port 80 remains working in both the "live" and the "play-back" mode.
If a video file is saved onto the remote PC using the remote program, it will throw up the same Error message that appears on the main computer when playback is attempted.
However viewing recording on the remote computer works fine inspite of the failure message on the primary computer.
I have copied EVERY file from a working computer, (immediately after installing the program) to the Programs\Dlink\DviewCam folder of a failed pc. The playback error still occurs.
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I Would recommend downloading another copy of D-ViewCam v3 it seems as if it may be corrupt. I don't see this issue and on such a large scale as your are seeing. Checking the support call reports this issue is not reported from other people using the application.
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OK, thanks for your responses.
I will let you know if I ever figure out what is causing this issue.
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I tried uninstalling, re-downloading and re-installing and it still didn't work. I then installed it on my laptop and it worked (the laptop is 32 bit vista).
Has anyone successfully installed it on 64 bit vista ultimate?
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I too have some similar issues on a Vista 64-bit, not on Vista 32 or W7 32. Will try to install on a clean environment as a lot of registry changes are made during installation.
Seemed to be running fine on 64-bit initially, but somehow lost steam after a while. Now the player will not start anymore on 64-bit. I'm in the process of the following test-steps:
* verify registry changes during usage (and compare to pre-clean-install)
* check dll's
* de-install, fresh download and re-install
* whatever I can think of while I'm at it.
I am lucky that the 'production' setup is on 32-bit W7...
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Hello,
I have the same problem in windows 7 32-bit. I can record, but I can't play videos. When I run the playback module I have "Error, Missing or corrupt resource files. Please reinstall system to solve this problem".
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I Will have to test Vista 64bit. I am successfully running Win7 Ultimate 64bit without an issue.
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Perhaps the problem is with the graphic card. I have two dell vostro very similars, and I have problems only with one who have a Nvidia Geforce GT220 card. The other one have the intel video integrated in the motherboard and it runs OK. Both works in windows 7 32 bits and both have been tested formatting and installing a new windows 7.
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I'm running Win7 Ultimate 64-bit with an nVidia GTX260 and I have the exact same dialog. I have also re-downloaded, reinstalled, repaired, swore until blue in the face and still have had no luck. Everything works fine except the playback.exe file. I have tried running it as admin directly from the folder, from inside the Main Console, in XP compatibility mode, etc etc and no luck. Will some open source software work with the DSC-920.
I am seriously dissapointed right now.
The camera hardware seems fine, only it comes with some *%^#&% software.
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Clean re-install (after OS re-setup) did not help. Could it be resolution? I am on 1900x1200 on a big screen, so that may be a trigger... Testing the screen-resolution thingamajigg.
;D ;D FOUND IT! ;D ;D
Playback will only go as far as 1280x1024. Anything higher than that will get into the error. It cost me a lot of time to go about checking the resolution, expecting the error to point to the right source of the problem. But no. It is clearly that the resource-file for handling the resolution for the main console is different from that for the Playback!
Mind you, it could also be the 4:3 screen-ratio, but 1600x1200 killed it too, so I'm not sure about that.
Now we need to get an update to have the correct resource-files for higher screen-resolutions. I also got the remote live viewer to look at all cameras, but only one at a time ('connect all' does not do squat, but disconnect one, and connect another one will show that one in pane #1).
Another one: The web interface for Playback works -more or less-, but the web interface for live viewer will not work. And playback only on IE8 32bit mode (Firefox or IE8 in 64-bit mode will not or only half work).
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For those of us with this error, is there a way to actually view the video that has been recorded? Wouldn't it have been a better idea to record in some generic format like .avi?
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The raw footage used to be .dvf in V2.x, which is also proprietary. I think for the sake of speedy, smooth and uninterrupted recording that part is for most companies and products proprietary.
But you have an option to start up remote playback service and look at the footage from another box via LAN/WLAN. It is fairly easy to set up on both sides and works just fine.
P.S. AVI is just an envelope for whatever you put in it, it is not a definition of multimedia as such.
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The same problem with resolution - using Win 7 Enterprise 32 bits. Thank for solution - 1280x1024 is working. But I hope that developing team will make update of D-View CAm sw an I will be able to use the full resolution of my monitor !
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The same problem with resolution - using Win 7 Enterprise 32 bits. Thank for solution - 1280x1024 is working. But I hope that developing team will make update of D-View CAm sw an I will be able to use the full resolution of my monitor !
I did not expect a 32-bit box (W7 or otherwise) to have this issue... But 3.01 still may have problem. Did you try 3.01?
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Confirmed! Running Windows XP Pro I had the exact same problem. Uninstalling/reinstalling did not work. Reducing the screen resolution solved the issue. Slightly annoying that I have to do that, but at least it works. ;)
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Now we just need to wait for the DEV-team to bring out 3.2 (or 3.02) with correct resource-files to handle higher resolution Playback. Main console (V3.0x) works dandy, so it must be something very simple to fix...
@ECF: have you heard anything new from the DEV-team regarding this Playback 'feature'?
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D-ViewCam V3.11, just out, Playback is now working fine on high-res Win64 machines...
Don't know about multi-screen setup, but the multi-channel Playback is still missing.