Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[jackOrip]

I'm running Win7 Ultimate 64-bit with an nVidia GTX260 and I have the exact same dialog.  I have also re-downloaded, reinstalled, repaired, swore until blue in the face and still have had no luck. Everything works fine except the playback.exe file. I have tried running it as admin directly from the folder, from inside the Main Console, in XP compatibility mode, etc etc and no luck. Will some open source software work with the DSC-920.
 I am seriously dissapointed right now.
The camera hardware seems fine, only it comes with some *%^#&% software.

[Mackerel]

Clean re-install (after OS re-setup) did not help. Could it be resolution? I am on 1900x1200 on a big screen, so that may be a trigger... Testing the screen-resolution thingamajigg.

FOUND IT!  

Playback will only go as far as 1280x1024. Anything higher than that will get into the error. It cost me a lot of time to go about checking the resolution, expecting the error to point to the right source of the problem. But no. It is clearly that the resource-file for handling the resolution for the main console is different from that for the Playback!
Mind you, it could also be the 4:3 screen-ratio, but 1600x1200 killed it too, so I'm not sure about that.

Now we need to get an update to have the correct resource-files for higher screen-resolutions. I also got the remote live viewer to look at all cameras, but only one at a time ('connect all' does not do squat, but disconnect one, and connect another one will show that one in pane #1).

Another one: The web interface for Playback works -more or less-, but the web interface for live viewer will not work. And playback only on IE8 32bit mode (Firefox or IE8 in 64-bit mode will not or only half work).

[USP45]

For those of us with this error, is there a way to actually view the video that has been recorded?  Wouldn't it have been a better idea to record in some generic format like .avi?

[Mackerel]

The raw footage used to be .dvf in V2.x, which is also proprietary. I think for the sake of speedy, smooth and uninterrupted recording that part is for most companies and products proprietary.

But you have an option to start up remote playback service and look at the footage from another box via LAN/WLAN. It is fairly easy to set up on both sides and works just fine.

P.S. AVI is just an envelope for whatever you put in it, it is not a definition of multimedia as such.

[bobeshk]

The same problem with resolution - using Win 7 Enterprise 32 bits. Thank for solution - 1280x1024 is working. But I hope that developing team will make update of D-View CAm sw an I will be able to use the full resolution of my monitor !

[Mackerel]

The same problem with resolution - using Win 7 Enterprise 32 bits. Thank for solution - 1280x1024 is working. But I hope that developing team will make update of D-View CAm sw an I will be able to use the full resolution of my monitor !

I did not expect a 32-bit box (W7 or otherwise) to have this issue... But 3.01 still may have problem. Did you try 3.01?

[DAWSMART]

Confirmed!  Running Windows XP Pro I had the exact same problem.  Uninstalling/reinstalling did not work.  Reducing the screen resolution solved the issue.  Slightly annoying that I have to do that, but at least it works.   

[Mackerel]

Now we just need to wait for the DEV-team to bring out 3.2 (or 3.02) with correct resource-files to handle higher resolution Playback. Main console (V3.0x) works dandy, so it must be something very simple to fix...

@ECF: have you heard anything new from the DEV-team regarding this Playback 'feature'?

[Mackerel]

D-ViewCam V3.11, just out, Playback is now working fine on high-res Win64 machines...
Don't know about multi-screen setup, but the multi-channel Playback is still missing.