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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: HighSierra on July 29, 2010, 06:58:18 AM

Title: Email notification is not enabled.
Post by: HighSierra on July 29, 2010, 06:58:18 AM
Hi,

 I've searched the forum for this message and haven't found an answer. I hope someone can help.

 I've enabled Email notification and I think I have things set up correctly. However, when I click on the "Email Now" button on the Logs page I get a small message window with the message "Email notification is not enabled.".

 I know it's enabled, otherwise the "Email Now" button would be grayed out.

I have just upgraded to firmware 1.21.

Can someone help.
Title: Re: Email notification is not enabled.
Post by: kthaddock on July 29, 2010, 07:24:51 AM
Do a reset on resett button, hold ~10sec and reconfigure.
Title: Re: Email notification is not enabled.
Post by: thecreator on July 29, 2010, 08:29:43 AM
Hi,

 I've searched the forum for this message and haven't found an answer. I hope someone can help.

 I've enabled Email notification and I think I have things set up correctly. However, when I click on the "Email Now" button on the Logs page I get a small message window with the message "Email notification is not enabled.".

 I know it's enabled, otherwise the "Email Now" button would be grayed out.

I have just upgraded to firmware 1.21.

Can someone help.

Hi HighSierra,

I also have that version of the firmware and do Email my logs.

Remember that there is a From Email Address and a To Email Address. They must be different for you to receive the Emailed logs. You must supply the correct password to the From Email Address.

You need to use the correct SMTP Server Name as well as its Port number.

A From Email Address and a To Email Address can be the same, if the Email is small. Large Emails will not go through, because they figure that you already have the Email initially, so it is blocked.

Title: Re: Email notification is not enabled.
Post by: HighSierra on July 29, 2010, 11:44:18 AM
@ thecreator 

 I've verified all the settings and they comply with what you stated. However the message I'm getting isn't indicating an email failure. The message states that I don't have email enabled and that isn't true.

@ kthaddock why do you suggest a reset to factory defaults?

 I really don't feel like re-entering all my parameters. especially all the port forwards and application rules.
Title: Re: Email notification is not enabled.
Post by: kthaddock on July 29, 2010, 01:46:06 PM
HighSierra

Did you do an upgrade and use restorefile, gws-file. to get your settings ?
If then there is probable problem with settings.
Title: Re: Email notification is not enabled.
Post by: thecreator on July 29, 2010, 02:31:06 PM
@ thecreator 

 I've verified all the settings and they comply with what you stated. However the message I'm getting isn't indicating an email failure. The message states that I don't have email enabled and that isn't true.

@ kthaddock why do you suggest a reset to factory defaults?

 I really don't feel like re-entering all my parameters. especially all the port forwards and application rules.

Hi HighSierra,

I would recommend that you must reenter all your parameters again, because you have just upgraded.

Do a Factory Reset before reentering the information. Then as long as you aren't upgrading, save the entered parameters to a Hard Drive File after confirming that what you have entered works.

A Factory Reset will save you a lot of time now.

Title: Re: Email notification is not enabled.
Post by: kthaddock on July 30, 2010, 02:42:49 AM
Do I hear an
ECHO
in here ?
Title: Re: Email notification is not enabled.
Post by: HighSierra on July 30, 2010, 05:47:47 AM
OK, I'll do what you suggest.

Man, what's the point of a back up if it's useless.  :'(
Title: Re: Email notification is not enabled.
Post by: davevt31 on July 30, 2010, 08:51:28 AM
Whenever you do a major firmware upgrade, 1.1 -> 1.2 or 1.2 -> 1.3, there is always a good chance that the config file will not work.  When doing the in-family flashes 1.2 -> 1.21 or 1.3 -> 1.32  restoring the config file usually has no issues.

The best thing to do is save your config file and restore after the flash, but if you see issues after a major upgrade the first step should be to do a Factory Reset and manually enter and router settings. After you are done with the settings then save your new config file for use when doing future minor updates.
Title: Re: Email notification is not enabled.
Post by: HighSierra on July 30, 2010, 10:36:36 AM
roger that.  :)
Title: Re: Email notification is not enabled.
Post by: thecreator on July 30, 2010, 04:43:58 PM
roger that.  :)

Hi HighSierra,

Report back, so others following similar problems can learn.
Title: Re: Email notification is not enabled.
Post by: kthaddock on July 31, 2010, 01:54:32 AM
Some simple rules:
1: Don't backup or restore your settings through HTTPS use HTTP!
2: Don't restore settings with gws-file when upgrade, even in same fw region, (1.13>1.32)
3: Always in beta fw do all settings by hand !!!
4: Do a reset with reset button before and after fw upgrade.
    Push the reset button and hold it in until lights flash. Wait for router to finish rebooting.
5: Make sure that your energi savings for your networks card not is set on,
    " allow this computer shut down this unit to save power"
6: Do'nt ever update or backup settings through wireless, alwas use LAN-cable and
    only that cable connected when update, backup settings.


A big issue is all drivers on all laptop and pc, alwas use the latest.
Pic them from wi-fi developer site not from place you purchase your PC, lap-top from.

Many manufacture has problem with power supply therfor there is worth testing with a
another sypply, ex 12 volt and ~3Amp

Title: Re: Email notification is not enabled.
Post by: Cobra on July 31, 2010, 09:07:37 AM
Don't restore settings[/b] with gws-file when upgrade, even in same fw region, (1.13>1.32)

I never had any issues with restoring config backups after firmware updates.

Make sure that your energi savings for your networks card not is set on,
 " allow this computer shut down this unit to save power"   

Have no issues with this either and in fact all my cards come out of sleep just fine.
Title: Re: Email notification is not enabled.
Post by: HighSierra on August 01, 2010, 05:32:23 AM
I will report back when I have this done and let you all know if it worked.

I'm going on holiday for a week so please be patient.
Title: Re: Email notification is not enabled.
Post by: kthaddock on August 02, 2010, 08:36:56 AM
There is a big difference between  functions save power and wake up from sleep.
Title: Re: Email notification is not enabled.
Post by: HighSierra on August 09, 2010, 07:27:42 AM
OK, I'm back from holiday.

I'm wondering if the reset to factory defaults can be done using the "Restore Factory Defaults" button on the TOOLS, SYSTEM page, or should I use the button on the router?


edit added
 I guess I should have re-read the thread hey kthaddock?
Title: Re: Email notification is not enabled.
Post by: thecreator on August 09, 2010, 08:23:32 AM
OK, I'll do what you suggest.

Man, what's the point of a back up if it's useless.  :'(

Hi HighSierra,

A backup is not useless, if the Router gets scrambled because of a Power Failure. Do a Factory Reset, then restore your settings from the Configuration File. By the way, I always do the Backup and restored from my Desktop Briefcase folder. Makes it easier to find in an emergency, because it is always in front of you.

Title: Re: Email notification is not enabled.
Post by: HighSierra on August 09, 2010, 09:33:53 AM
Update:

 After a reset via button on router and manual reconfiguration Email notification now works. Thanks for all the help.
Title: Re: Email notification is not enabled.
Post by: thecreator on August 09, 2010, 10:54:07 AM
Update:

 After a reset via button on router and manual reconfiguration Email notification now works. Thanks for all the help.

Hi HighSierra,

After everything is working, now would be a good time to back up your settings in a new Configuration File. It will always be good, as long as you don't upgrade your Firmware past version 1.21 that you noted.

Title: Re: Email notification is not enabled.
Post by: HighSierra on August 10, 2010, 06:54:12 AM
 Don't worry, I take lots of backups and am a firm believer in them. I spent 39 years in IT and know their value.

 My comment about the backup being useless was specifically referring to the instance where you couldn't restore your settings after a firmware upgrade.
 I think a little extra effort in the design of the backup/recovery process would have resulted in a process to allow at least those settings that could be restored be restored.
 Even a process to allow a printable file be copied to your PC would have been a great help in re inputting the values.

 I took pictures of the screens as a means of recording my settings.

 Thanks again.
Title: Re: Email notification is not enabled.
Post by: thecreator on August 10, 2010, 07:44:38 AM
Don't worry, I take lots of backups and am a firm believer in them. I spent 39 years in IT and know their value.

 My comment about the backup being useless was specifically referring to the instance where you couldn't restore your settings after a firmware upgrade.
 I think a little extra effort in the design of the backup/recovery process would have resulted in a process to allow at least those settings that could be restored be restored.
 Even a process to allow a printable file be copied to your PC would have been a great help in re inputting the values.

 I took pictures of the screens as a means of recording my settings.

 Thanks again.

Hi HighSierra,

That would be one way, from Firmware version to another Firmware Version, but from within the Firmware Version, you can do it from here: http://192.168.0.1/Tools/System.shtml (http://192.168.0.1/Tools/System.shtml)
Title: Re: Email notification is not enabled.
Post by: HighSierra on August 10, 2010, 10:35:51 AM
"That would be one way, from Firmware version to another Firmware Version, but from within the Firmware Version, you can do it from here: http://192.168.0.1/Tools/System.shtml"

 Obviously. Too bad they didn't go the extra step.

 Of course you can save as a web page, but that takes as long as taking all those pictures.