D-Link Forums
The Graveyard - Products No Longer Supported => Access Points / Extenders => DAP-1522 => Topic started by: tony82 on August 27, 2010, 10:42:06 PM
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I have just discovered after three weeks of testing that DAP-1522 wireless bridges are not compatible with all the new Pioneer AVR's that support internet radio and Iphone control. Anytime a DAP-1522 is powered on and on the same subnet mask as a Pioneer receiver it will cause the Pioneer to loose it's connection every 30 minutes. The receiver is then not able to connect unless it is powered off and on again. The DAP-1522 will cause this even if the Pioneer is hardwired to a router and nothing is plugged into the DAP-1522. This affects all new models of Pioneer receivers including the Elite line like I have.
I have tested this with 3 differnet Pioneer receivers and 2 DAP-1522's and always got the same results no matter what the settings were and with the 1522 in AP or bridge mode. Other Pioneer receiver owners experiencing constant disconnect problems on another forum have now also confirmed they have DAP-1522's.....and they are also pissed after spending countless hours troubleshooting.
I talked to Dlink support today and they will not admit to a problem so I can't wait to contact Pioneer tech support on Monday to let them know I have found the reason they are seeing returns on their new receivers (some cost as much as $7K) since many of the new owners like myself are exchanging them thinking they got a bad one. I'm sure Pioneer will test this immediately and force a Dlink fix or turn it over to the FCC.
At this point I just wish I could get my money back since I have also already confirmed that a netgear bridge works just fine. Come to think of it, I know Dlink has a new refund policy, but I will check with my state district attorney to see if they can legally keep my money even if the product doesn't work. I don't see anything on the outside of the box with this policy so therfore I wasn't given fair warning of the policy before purchase and would not be expected to know it since it is not industry standard. Let the games begin.
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Which Elite receiver do you have? My SC-27 has worked flawless for over six months. I have no problem streaming internet radio for hours on end and have uploaded new firmware via the DAP as well. My BDP-09FD also has no problem connecting to update it's firmware.
I'm running 2 DAP-1522's running wireless N at 300M to a DIR-825 Router.
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I have a VSX-32 and the problem has also been confirmed on a VSX-1020K and VSX-1120K. As I said in the post, this issue relates to the newly released Pioneer AVR's that also support Iphone control. Your SC-27 is a previous generation model that doesn't support the new features added in the current models and therefore wouldn't see this issue.
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Good to know. I was going to upgrade to the SC-37.
I like mine better now!
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Just curious...did the problem occur on both bands?
I'm going to borrow an SC-37 and see if the problem exists with my system.
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The problem occurs if the DAP-15522 communicates on either band. Keep in mind that the receiver doesn't even need to be connected to te 1522. Even if you connect the AVR directly to your router, and have nothing at all plugged into the DAP-1522, the DAP-1522 will cause the AVR to disconnect every ~30 minutes or so. Numerous people have now reported this on AV forums and Dlink is looking into it.
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I've been running an SC-37 for two weeks now. I pulled out my SC-27 and left all the wiring and settings the same. No disconnects!
Looks like it may be something to do with the cheaper amps in the Elite line...shielding maybe?
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I have the same exact problem with a VSX-1120-k and a DAP-1522. It's interesting to hear that if I dump all the DAP-1522's off my network (I have two) that the problem would go away.
Pioneer basically thought I was insane, and the local repair guy they referred me to just read off a note about bringing the receiver in to upgrade firmware (which they didn't have at the moment).
Does having a dlink router (acting as the DHCP server for the network) matter? Or would it be necessary to dump all pieces of dlink hardware?
I'm actually fairly happy with the performance of the router (DIR-825 rev A firmware 1.13) - it's just this VSX-1120-k issue with the DAP-1522 that's bugging me.
Going to see about replacing the DAP-1522's on my network with a different bridge to try.
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I have the same exact problem with a VSX-1120-k and a DAP-1522. It's interesting to hear that if I dump all the DAP-1522's off my network (I have two) that the problem would go away.
Pioneer basically thought I was insane, and the local repair guy they referred me to just read off a note about bringing the receiver in to upgrade firmware (which they didn't have at the moment).
Does having a dlink router (acting as the DHCP server for the network) matter? or would it be necessary to dump all pieces of dlink hardware?
I'm actually fairly happy with the performance of the router (DIR-825 rev A firmware 1.13) - it's just this VSX-1120-k issue with the DAP-1522 that's bugging me.
Going to see about replacing the DAP-1522's on my network with a different bridge to try.
The router is fine and the issue is with the DAP-1522 only. I also have a DIR-825 and I have tested with Netgear and Linksys routers also and the problem persists as long as the DAP-1522 is connected.
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I've been running an SC-37 for two weeks now. I pulled out my SC-27 and left all the wiring and settings the same. No disconnects!
Looks like it may be something to do with the cheaper amps in the Elite line...shielding maybe?
I don't understand your comment about the Elite line....The SC-27, SC-37, VSX-32, VSX-33 are all Elite line models. The SC-37 uses an ICE amp that the others don't. The SC-27 doesn't apply here because it doesn't have the latest Iphone/Internet radio network capabilities. I haven't tested the SC series, but from the Pioneer description, it uses a different network chip than the other units which appears to be the reason it isn't affected. It wouldn't have anything to do with shieding if it happens every 30 minutes regardless of volume level or even if the Pioneer is actually connected to the DAP-1522. I would expect shielding issues to cause immediate disconnects especially at high power levels. This is a network protocal incompatibility that I would expect Dlink to resolve in quick order.
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I'm sorry, but to say that there is a compatibility problem with all new Pioneer AVRs is false. I don't have an ipod, but Internet radio and all other network based functions work flawlessly with my SC-37. I have yet to experience any problems. I can't, however, speak to the other new models.
I am running at 2.5 GHz, as I don't have the capability to go 5 GHz yet. I don't know if that would make a difference or not.
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I'm sorry, but to say that there is a compatibility problem with all new Pioneer AVRs is false. I don't have an ipod, but Internet radio and all other network based functions work flawlessly with my SC-37. I have yet to experience any problems. I can't, however, speak to the other new models.
I am running at 2.5 GHz, as I don't have the capability to go 5 GHz yet. I don't know if that would make a difference or not.
OK then almost all new Pioneer AVR's. The only one that appears to be working according to your feedback and feedback from Ianaber and the only ones I haven't tested with DAP-1522 is the SC-37 and I don't know yet about the SC-35. All other new models with network capability including the 1020K, 1120K, VSX-30, VSX-31-VSX-32-VSX-33 have been tested and proven to not be compatible with the DAP-1522. Having only 1 out of 6 models working correctly does not bode well for Dlink considering these models work just fine with networking hardware from other vendors.....yes I have tested them and yes they work with other vendors networks.
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Chiming in to say I have the same problem with my vsx-1020k. Although the receiver is not connected to the DAP-1522, whenever it is on it causes the receiver to lose network connectivity after between 15 and 45 minutes after powerup. Happens every time. Love my receiver, and the DAP-1522 seems fine otherwise, but this is a very annoying problem...
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So, we have a new firmware for this router but no indication that this frequently mentioned problem has been considered at all. Has anyone tested this new firmware with the Pioneer receivers to see if it helps? If not, are they ever going to look into this?
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Firmware 1.31 does not fix the problem. Dlink said they were committed to fixing this issue but it appears they were blowing smoke.......big surprise.
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Just adding that i have the pioneer 1020-k and the 1522. The amp does indeed disconnect after about 15-30 mins even if it's not connected to the 1522. I thought i was going mad but then I found this so thanks. Worst case i will swap out the 1522 and sell it to someone who doesn't have a Pioneer AV receiver...! It's a shame as their doesn't seem to be too many alternatives to the 1522 bridge that also have a built-in gigabit ethernet hub/switch....
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Thanks Crisal,
It is a real shame that neither Pioneer nor D-Link seem the least bit interested in doing anything about this problem. Like you, I am amazed at how difficult it is to find alternative bridge/access points that integrate a gigabit switch. However, using this one means I can't really use the internet radio function on my Pioneer VSX-1020k since it invariably drops out after 15 - 30 minutes. It was really annoying this year while trying to listen to my alma mater's (Oswego State) hockey team over internet radio. Every 15 minutes or so I would have to power down the receiver and power it back on to reconnect. I'm sure it would take either company less than a day to research and solve this problem yet they can't be bothered. Very sad.
Let me say this though, the 1522 has worked otherwise extremely well. It allowed me to upgrade my old DIR-614+ 802.11b router to wireless n without buying a new router and re-entering all my port forwarding, static addressing, and mac filtering information. Big time saver. Range has been excellent and all other components remain connected without issue.
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I can't tell you how happy I am am to have found this thread. I am having the exact same issue with my 1020. I have a DAP-1522 not even near the receiver and have been having this issue for months! I just tried another bridge and will wait to see if it fixes the problem.
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I have had a simalar issue with my new SC-57 When i connect to network it locks up my home netork. In order to clear I must reset all devices including cable modem. any ideas?
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What HW version is your DAP?
What FW version is currently loaded?
Do you have a host router? Make, Model, FW and HW versions?
How are you connecting to the DAP? Wired or wireless?
Setup DHCP reserved IP addresses for all devices on the host router or DAP.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
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Well, I believe I have the initial HW version, with firmware 1.21. My router is also DLink, the older 614+ (which only had wireless b, thus the upgrade to the 1522 in order to get wireless N). The 1522 is hardwired by CAT6 to the 614+, though also routed through an additional Belkin switch. My Pio 1020 is also connected to the switch via CAT6, so it is not even connected to the 1522, but still drops network connection every 15 - 30 minutes if the 1522 is powered up.
My devices have reserved addresses via the 614+. I'm using mixed G and N mode wireless, though the Pio 1020 is not using wireless at all. Using WPA2/AES on the 1522.
I don't think the cable modem (my own MOTO 6120 via Comcast) has a thing to do with this problem, as it clearly is related to the 1522.
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Ok, so let me get the right,
You have 6120 modem(great modem BTW) > network switch><614+ router><1522
><Pioneer AVR running off switch?
AVR is wired and when you turn on the DAP it drops connection if the AVR is on? or Off or both? AVR disconnected?
Any other WiFi routers and such near by? Use InSSIDer (http://www.metageek.net/) application to see who's around you.
What brand is the switch?
Can you move the switch to after the 614+ and connecting everything to it. You can connect the AVR to the 614+ if it has additional ports along with the switch.
What HW version is the router?
What FW is currently loaded?
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Well actually:
SB6120 > DI-614+ > network switch > 1522
> Pioneer vsx-1020k
There are plenty of other wi-fi routers in the neighborhood, not much I can do about that. But lots of people have reported this issue.
The switch is a Monoprice.com generic switch, but I was having the same issue previously with a Belkin switch also. Pretty sure the switch has nothing to do with the problem. And the switch IS after the 614+.
I think the router firmware is version 3.43, HW is the single antenna version ( I think there was a dual antenna version ).
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And if you connect both the DAP and the AVR directly to the 614+ I presume the same thing happens?
How about connecting the AVR directly to the 614+ and the DAP to the switch?
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And if you connect both the DAP and the AVR directly to the 614+ I presume the same thing happens?
How about connecting the AVR directly to the 614+ and the DAP to the switch?
Impractical, unfortunately. 614+ is in the basement with the modem. One line is run up to the living room to the switch, and the AVR and 1522 are connected to the switch. Would be hard to run another 25 ft line from the basement up to the living room.
I'm not sure where you are going with all this... there are multiple examples of people having this issue, the only constant is having a Pioneer receiver and a DLINK DAP-1522 on the same network. As far as I can tell, EVERYONE having these components together on the same network (unless your receiver is one of the high-end SC versions) experiences the network drop of the receiver.
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Trying to trouble shoot this problem here to see where we can find a possible solution. I do agree that probably both DLink and Pioneer should review this situation. I was hoping in this case to see if you were able to separate the DAP and the AVR to see if we could find a work around for you and possibly for others to use. I presume that if the AVR or DAP can be directly connected to the host router, that the other connected to the switch might resolve the problem. Also it would be interesting to see if this happens when both are connected directly to the host router. Maybe possible that a different router would be good too. Sorry I don't have this model AVR. I mines an old tx-47. Still love it. I wish it had HDMI however we just connect everything direct into the tv.
Would you be willing to provide some more information like exact make and model and any firmware versions of the host router, DAP and AVR? I can see if my contact at Dlink will review this. I cant' guarantee anything.
It would be good if you could try connecting the DAP to the Host router and the AVR to the switch and see what that does.
Also are the IP addresses reserved on the router for these devices or are they using DHCP?
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All devices on my network are using static IP. Since I normally check this forum while at work I don't have access to the HW and FW versions, and I keep forgetting to get those when I am at home.
Not sure what you mean by "try connecting the DAP to the Host router and the AVR to the switch". Do you mean connect the DAP to the router, the switch separately to the router, and the AVR to the switch?
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Yes, Host router>DAP
>network switch><AVR
As far as static IP, how do you have this set up. Are the IPs setup on the devices or one the host router? It's preferred to get up the (reserved) static IP addresses on the router and let it handle that. Just set up the devices to Auto Obtain IP addressing. This is one of the main purposes of a router is to handle IP addressing whether it be automatic or reserved. The router will ensure that each devices gets it's own IP address each time it's turned on and also helps in troubleshooting.
If you can get some HW and FW version of these devices it would be helpful.
Keep us posted.
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Yes, the static IP's are setup on the router. I'll try to remember to get the HW and FW for you.
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DI-614+ on FW version 3.43 hardware revision B
DAP-1522 on FW 1.21 hardware revision A1
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Thank you. Is there any HW or FW version information for the AVR?
Have you been able to try my suggestion of moving the DAP and AVR to different connections?
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The AVR is the Pioneer vsx-1020k, with the original factory firmware. Not aware of any upgrades or ways to install upgrades of the firmware on the receiver.
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Ok, I'll look into this AVR. Usually from my experience with Pioneer, unless it's a DVD or Blu ray player, most FW updates are done at an Auth. Svc center.
Let me know if you can try that configuration I mentioned.
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Any status on this? ???
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Problem still occurs on any configuration.
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How about this configuration?
Host router>AVR
>network switch><DAP ?
And to clarify once more, if you remove the DAP from the system, the AVR works and connect correctly to the host router?
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The AVR will connect to the network with the DAP in the system, but the AVR gets dropped after about 30 minutes. Remove the DAP from the network, and the AVR remains connected. I've tried all kinds of configurations, the problem persists no matter where the DAP and AVR are on the network.
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And how about testing out a new router to see if the problem persists? If the same thing happens when directly connected to a new router with DAP and AVR then will know more if it's a compatibility issue between 1522 and AVR. You can even go to places like Best buy or Staples that have a return refund policy for a new router. Just seeing if the router has any thing to do with this issue as well.
Any chance you have a friend or family member with a AVR with LAN support that you can barrow to see if a different AVR does the same thing? I would see if you can find someone or maybe a stereo shop that you could explain the situation to and barrow for a few days and see. If that exhibits the same thing then I would presume responsibility might fall to D-Link on this one.
Have you called Pioneer and talked to a 2nd Level tech or engineer to explain the problem? Might do the same with D-Link. I would also investigate trying a different model DAP, like a 1525 and see if the problem persists or not. If not, might be just a compatibility issue here on the 1522 and this particular AVR. It's got to be either Pioneer or D-Links issue here.
One thing I do know about Pioneer, they have a odd way of implementing certain things. My 47-TX I thought was great. Found out that Pioneer, for some reason, dropped all video offset signals by 5-10. Thus making any video going to my old MIT 50" projection t.v. and a different CRT tv not work using S-video at the time. Made the video look like it was being scrambled. Spent days trying to figure it out. Sent it to a Pioneer tech in Seattle and they said thats the way it's designed. I guess to work with there TV's and nothing else. I tested the same TVs out on my buddies Denon AVR and that worked. I wouldn't be surprised if Pioneer did something where as well. Not sure if they did or why though.
Let us know man. Here to help.
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I'm sorry, really don't have the time and resources to try all that right now. However, you can find plenty of similar reports on this problem here and in the AVSForum threads. Lots of different routers have been involved. Basically, if a network uses the DAP-1522, and there is a Pioneer VSX-(x)20k receiver, where x is anything from 8 to 11, the internet radio function fails after 15 to 30 minutes, as the receiver appears to drop from the network. Remove the DAP-1522 from the network and the receiver remains connected and internet radio works just fine. It's as simple as that.
Lots of users have attempted explaining this to both Pioneer and DLink, and they have just said it is the other company's problem. No one at either company has been willing to look at the problem.
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Any specific thread on the AVForum that we can look at? I'm on there as well.
Has any other DAP model seen this issue or has any other model been known to exhibit the same problem?
I guess if each company wont get involved then it's probably in your best interest to find alternative methods in using these products together or find alternate devices that don't have this compatibility issue.
Thanks for your time.
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Comes up in here:
http://www.avsforum.com/avs-vb/showthread.php?t=1245449
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WOW, lot of posts there...Any specific post numbers or date time frames to review?
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Nevermind, I found them.
http://www.avsforum.com/avs-vb/search.php?searchid=20564525 (http://www.avsforum.com/avs-vb/search.php?searchid=20564525)
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Post #1431 is interesting.
Wonder if this subnet would help out or adding a router to the mix.
I do agree with hartlenb on #1433 though on how the 1020 and 1522 play together. I would ask HarlenB on how exactly his is set up and if it's still working. Let us know what he says.