D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Ecsa0014 on January 19, 2011, 11:53:57 PM
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I have a D-Link DIR-655 REV.B and have no luck getting my Nettalk Duo device to work with it. I have tried forwarding all of the needed ports and even placing the device in the DMZ but can't get it to work with this router. I have noticed that this router has no way to disable SIP ALG which should eliminate the issues I am having. Why would D-Link give us no way to disable this "feature" that is known to cause issues with VOIP devices??? Any help or suggestions would be greatly appreciated.
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ALG settings are not appearing under Advanced/Firewall?
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ALG settings are not appearing under Advanced/Firewall?
No, I've looked everywhere and that setting is nowhere to be found. A google search showed me that is a known issue with Rev.B of this router. Why won't d-link fix this???
Edit:
I think you're seeing the SPI checkbox. That is a totally different setting.
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No, I was looking in the Firewall settings/Application Level Gateway (ALG) Configuration. I'm using the DLink emulator. It shows the ALG setting at the bottom. I presume they might have removed it in Rev B for some reason. What happens if you change your STYLE settings in IE to NONE, and go into the routers web page and check? Doing this seems to reveal hidden options. There is a post about this on this board I think.
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I believe it was posted in the past the ALG was disabled by default on the B version router. Do a forum search ofr SIP ALG and there should be more info on this.
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Thanks FurryNutz, I tried your suggestion but no luck.
Davevt31, I searched and see a bunch of single, no reply posts and those that do have replies only suggest that SIP ALG is turned off but nothing definitive. Considering that people are having VOIP issues from a broad spectrum of VOIP providers with REV.B of this router suggests that something is definitely broken in the current firmware. I am really hoping to see an updated firmware that fixes these issues. Please D-Link, fix this.
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I have the 655 Rev B, and it works flawlessly with the NetTalk Duo. Turn everything off, reboot modem (wait), restart router (wait), restart Duo (you should get ring back in around 10-15 seconds). Then reserve the Duo ip address on the 655.
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I have the 655 Rev B, and it works flawlessly with the NetTalk Duo. Turn everything off, reboot modem (wait), restart router (wait), restart Duo (you should get ring back in around 10-15 seconds). Then reserve the Duo ip address on the 655.
I have tried this many, many times before with no luck. Just for giggles I tried it one more time, still no luck. Yolu must be lucky because this will not work for me at all.
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Well, if gplungs is working, you might ask him if he could save off his configuration to file and send it to you and see if that does anything. If one is working, might mean that there is a possible configuration setting were missing.
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Does the Duo work when plugged directly into the modem (thus, bypassing the router) ??
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Does the Duo work when plugged directly into the modem (thus, bypassing the router) ??
No, but it never has. I was told by a Nettalk customer service rep that the Duo must be used with a router (yeah, makes no sense to me either). I had the Duo working with an old Netgear Prosafe router but the range on it was horrible so I bought the DIR-655 to increase the range. It did that too bad my Duo will not cooperate with it.
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Just noticed the 2.01 update. I've installed it and quickly tried the Duo with SIP ALG on and off and neither seems to be working. It's late and I have to work in the morning so I can't continue meesing with it now. I'll try a little more extensively tomorrow and post my results.
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After some messing around with no luck, I decided to reset the router to factory settings (I had initially saved my config before the update and reapplied it after but was still having the same issue). Anyway my Nettalk Duo seems to finally be working with this router. Hopefully this issue will not arise again.
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Update:
After cleaningup around my desk, I somehow managed to accidentally unplug my Nettalk Duo and now it will not connect again. This has become very frustrating.
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With the network cable from the Duo to the router installed, and the phone connected to the Duo, power down the duo wait 15 seconds, re-apply power to the Duo, you should get now have a blinking green light on the Duo and get a ring back on the phone shortly. If that does not work...Make sure all your connections are good. Then, with all you components hooked up (including the duo with the phone hooked up to it), power down everything off, reboot modem (wait), restart router (wait), restart Duo (you should get ring back in around 10-15 seconds).
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With the network cable from the Duo to the router installed, and the phone connected to the Duo, power down the duo wait 15 seconds, re-apply power to the Duo, you should get now have a blinking green light on the Duo and get a ring back on the phone shortly. If that does not work...Make sure all your connections are good. Then, with all you components hooked up (including the duo with the phone hooked up to it), power down everything off, reboot modem (wait), restart router (wait), restart Duo (you should get ring back in around 10-15 seconds).
Those are the first things I tried (several times) and no luck.
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Try this,
* Setup, Internet page - unchecked “Enable Advanced DNS Service” (default is checked)
* Setup, Internet page - configured 4.2.2.2 and 4.2.2.1 as primary/secondary DNS
* Setup, Network Settings page - unchecked “Enable DNS Relay” (default is checked)
* Power cycle the 655, wait 2 minutes, power cycle the Duo.
I would try the DNS options 1 & 3 first and then, if needed, reconfigure the primary and secondary DNS.
Good luck
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I am experiencing a similar problem. I am using the DIR-655 in front of a sipXecs PBX. For remote worker phones to connect to sipXecs, SIP ALG needs to be disabled. When I first started using the DIR-655 with the original firmware, my remote worker phones were no longer able to register. My first thought was that SIP ALG was enabled, but no setting was listed.
I applied the 2.01NA firmware, and the SIP ALG setting is now shown. This setting is enabled by default. I'm pretty sure that the original firmware had it enabled, as 1) sipXecs behaves the same way with 2.01NA with SIP ALG enabled as it did before with 2.00NA, and 2) when I disable SIP ALG, I am no longer able to register to my ITSP.
In any case, it looks like the DIR-655 rev B with the 2.01NA firmware is still messing with the data somehow even when SIP ALG is disabled, as I should be able to register with my ITSP with SIP ALG disabled. I can successfully register to the same ITSP using the same sipXecs box with two other routers that don't do SIP ALG.
If I have some time, I may run a trace to confirm it. However, I thought I'd mention this now, just in case someone else runs into a similar problem.
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Try this,
* Setup, Internet page - unchecked “Enable Advanced DNS Service” (default is checked)
* Setup, Internet page - configured 4.2.2.2 and 4.2.2.1 as primary/secondary DNS
* Setup, Network Settings page - unchecked “Enable DNS Relay” (default is checked)
* Power cycle the 655, wait 2 minutes, power cycle the Duo.
I would try the DNS options 1 & 3 first and then, if needed, reconfigure the primary and secondary DNS.
Good luck
Thanks for the advice but still no luck. I am really hoping this can be fixed. Timb did you ever get a chance to run the trace?
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Thanks for the advice but still no luck. I am really hoping this can be fixed. Timb did you ever get a chance to run the trace?
Hi Ecsa0014,
See this post: http://forums.dlink.com/index.php?topic=36970.0 (http://forums.dlink.com/index.php?topic=36970.0)
Once you upgrade the firmware 2.01 on a Rev. B DIR-655 Router, you must physically do a Factory Reset on the Router, then reenter all Settings manually. You can't restore. That causes problems.
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I haven't done a trace yet, as other projects have taken priority (as they usually do). I hope I'll have time soon, but it looks like I'm going to have to put this on hold for a few weeks.
I'll probably try a factory reset first. I also restored my configuration after applying the firmware update, which according to thecreator could cause problems.
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Hi Ecsa0014,
See this post: http://forums.dlink.com/index.php?topic=36970.0 (http://forums.dlink.com/index.php?topic=36970.0)
Once you upgrade the firmware 2.01 on a Rev. B DIR-655 Router, you must physically do a Factory Reset on the Router, then reenter all Settings manually. You can't restore. That causes problems.
Thanks, I already knew a restore wouldn't work but even after a full factory reset I am still having no luck. I have tried everything I know to do and every suggestion I could find but nothing works. Something is still keeping me from connecting. Had I not had my Duo working flawlessly with another router I would think something was wrong with it but it seems there is still something on the 655 that is not cooperating with the Duo. I really hope this can be resolved because aside from this issue I really like my 655.
I haven't done a trace yet, as other projects have taken priority (as they usually do). I hope I'll have time soon, but it looks like I'm going to have to put this on hold for a few weeks.
I'll probably try a factory reset first. I also restored my configuration after applying the firmware update, which according to thecreator could cause problems.
Thanks timb, If you do manage to find time to run that trace please report your results.