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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: r!ng0 on November 11, 2008, 08:13:40 PM

Title: Permissions for "all"/anonymous
Post by: r!ng0 on November 11, 2008, 08:13:40 PM
By default Volume_1 is open for everyone to read/write.
Now I've started using permissions, added uses and groups and assigned the folders.
But I don't seem to find a way to open certain folders to everyone for either read-only or read/write access. So basically I want to restrict access to some folders and keep it open for others.
I've just updated to 1.01 firmware.
Title: Re: Permissions for "all"/anonymous
Post by: djy8131 on November 12, 2008, 09:08:30 AM
Did you remember to remove the default everyone gets access to everything permissions? 
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 12, 2008, 06:09:31 PM
I didn't remove it explicitly but it seemed to go away on it's own after I've added people/permissions/folders. Does it make a difference?
Title: Re: Permissions for "all"/anonymous
Post by: djy8131 on November 13, 2008, 07:15:34 AM
I always remove it as the first step so it does not negate the other ACLS
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 13, 2008, 05:42:29 PM
but can you actually assign anonymous (or "anybody") permissions to any folder while having other folders restricted to specific users only?
Title: Re: Permissions for "all"/anonymous
Post by: djy8131 on November 14, 2008, 07:57:42 AM
correct.  as long as the permissions are on different paths
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 14, 2008, 06:46:29 PM
I can't figure out how to do it. Would appreciate any help.

I've deleted all the permissions I've added before. Now the network access list is empty.
But it doesn't give me an option to share a folder for anybody (open access). It insists that I select either existing user or group, there is no option for "all" in the lists. So how do I go about it?
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 16, 2008, 06:01:41 AM
Under v 1.00 I was sharing subfolders by setting ALL permissions for those sub-folders.  Now with v 1.01 whenever I try to set any permissions, it insists that I choose a specific user.  The All users check box goes away once I set any permission(s).  This was working in v 1.00.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 16, 2008, 08:08:01 AM
More information.  I can set all the permissions correctly.  They go away once I restart the DNS-321.  All permissions are gone.  It also happens when I save the configuration and then try to restore it with any permissions but the default "ALL".
Title: Re: Permissions for "all"/anonymous
Post by: djy8131 on November 16, 2008, 06:28:54 PM
Are you using only one drive?  This is a known limitation of the firmware.  I had to buy a second drive to get the permissions to stay after a reboot of the 321
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 16, 2008, 07:32:48 PM
Nope, 2 drives. Looks like this is firmware 1.01 issue :-/

Hey, D-Linkers! Any comments, advices on this issue?
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 17, 2008, 02:54:49 AM
Two drives (250 Gb each) in a RAID 0 configuration.

D-Link, can you post v 1.00 so we can roll back?  This is a problem and I don't want to re-configure the DNS-321 every time I have to reset/re-boot the unit. UPnP is not important to me right now, but these permissions are.
Title: Re: Permissions for "all"/anonymous
Post by: Radagast on November 17, 2008, 04:37:08 PM
Same problem here except I have both drives (250GB each) in a RAID 1 configuration. Any settings for shares/permissions/folders will simply NOT stay after the 1.01 firmware upgrade. Upon first start-up, all shares & rules are missing and the "All accounts" checkbox is missing from the right side of the "User" field. After another restart, the "All accounts" checkbox and the Volume_1 default share appear but my other shares do not - have to recreate them all again and re-add permissions. Also, if I delete the default Volume_1 share with the "All" permissions I cannot create any more shares. Another restart brings back this Volume_1 share and then I can add my own shares (only to be lost on the next reboot/startup of course). I cannot get rid of this Volume_1 share - it keeps coming back. With the original firmware I could at least delete this default share with the "All" permission and create my own shares and have them **stay**. I reapplied the new 1.01 firmware twice but it didn't help.

Right out of the box with the original firmware, all I received on my DNS-321 was a purple light on the left hand drive and a RAID 1 status saying "Degraded". I had to reformat my RAID 1 config at every second startup to make this purple light go away. Nowhere on D-Link's "support" site do they mention what this purple light is or what to do about it. Both hard drives were absolutely fine. The upgrade to 1.01 fixed *that* problem but now I've got the new issue I've just described. Honestly, what a piece of junk this NAS box is. I've got a support call into D-Link and a Product Specialist is supposed to call me back but I wouldn't hold my breath. Very unhappy with this product. >:(
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 21, 2008, 04:05:27 AM
Can D-Link at least confirm that this is indeed a problem, that you are working on the issue, and that there will be a fix in the next firmware release?  I've sent an email to D-Link support explainiing how to reproduce the problem.  If you need further help on how to reproduce this issue, let me know.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on November 21, 2008, 09:11:32 AM
I have tried it with my drives formated as two standard drives and do not have any issue. Is anyone else using them in standard and not RAID and having this problem? I will format in RAID and try it as well to see if it is just when using RAID.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 21, 2008, 12:02:27 PM
Could this be from updating to V 1.01 from 1.00?  I did a reset to factory configuration through the GUI and started over and had the same issue.  I did not do the hard reset with a paper clip.  Is there a difference?

I also reformated the hard drives and still had the same issue.

I have two WD 250 Gb drives in a RAID 0 configuration.
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 22, 2008, 01:23:16 PM
Please keep us updated. This is a serious issue here that needs to be addressed.

Thanks
Title: Re: Permissions for "all"/anonymous
Post by: Ignem on November 23, 2008, 05:18:56 PM
I have 2 500GB drives formatted as single drives and I also have this problem.  I believe that the option is there, as I can see it flash on the screen for a split second when I refresh the page before it disappears.  However, it is not anywhere on the GUI for me to select once the page loads completely.  I have also upgraded from 1.0 to 1.01.

I can see the html code on the page for the option, but it does not display. 

Code: [Select]
<td width="319" height="27"><div style="display: none;" id="all_account"><input name="all_user" value="ON" onclick="setuser();" type="checkbox">All accounts</div></td>
Title: Re: Permissions for "all"/anonymous
Post by: Ignem on November 23, 2008, 07:28:44 PM
I was able to get the "all users" option working by disabling javascript in Firefox, then refreshing the page.  The checkbox appeared.  I selected it, then manually typed in the folder that I want to share.  I then went back in, enabled javascript, refreshed the page again, and submitted my desired settings. 

Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 25, 2008, 04:01:07 AM
The only way that I could get this to work was to set the DNS-321 to the factory defaults and then add the permissions that I wanted.  I did not delete the default "ALL" permission.  I added a new permission to my media folder with All Users set for R/W access.  I then changed the Volume_1 R/W access to Read Only so it could be read, but not changed.

It appears that when you delete the Volume_1 "ALL" access, the DNS-321 then requires passwords on all access.  I could be wrong about this as I did not spend a lot of time with it.

The problem with the perrmissions comes about if you reboot/restart the DNS-321 - you may loose your permissions.  If you save this configuration and then try to re-load it, your permissions may be lost in certain circumstances and you will have to start over with the default configuration.  It even looses the Volume_1 "ALL" permission.  This appears to be an issue with certain configurations of RAID.  I have this problem and I am using two 250 Gb drives in a RAID 0 configuration.

In order to deal with the permissions disappearing on a reboot/restart I do the following procedure:
- Set DNS-321 to default values.
- Set up network, FTP, UPnP, iTunes server, and all other paramaters except for the permissions.  Leave the initial Volume_1 "ALL" permission.
- Once I have all that working, I save the configuration.  This will allow the configuration to be re-loaded and at least have a decent starting point.  Save this on the local drive because you won't have access to the NAS files until the configuration is reloaded because the Volume_1 "ALL" permissions is gone.
- I then set my permissions the way I want them and I'm done.

If the DNS-321 is rebooted/restarted, you will have to re-load the basic configuration and then re-set your permissions.  A bit of a pain, but it does work.  My DNS-321 is on a UPS so it does not shut down.

I'm hoping that D-Link will be able to troubleshoot this and help us solve this issue.  Other than this one problem, I am quite happy with the DNS-321.  It serves my purposes quite well.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on November 25, 2008, 04:41:10 PM
I am unable to replicate this issue but I am still looking into it. I have tried 2 standard drives and RAID1 so far but it keeps my settings after restarting the unit.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 25, 2008, 05:06:21 PM
I am using two 250Gb drives in a RAID 0 configuration.

I use the default "ALL" users permission and add sub-directories with "ALL" users permissions.

It looks like this:

Share        Path                                  User/Group Comment Oplocks Map R/W 
Volume_1   Volume_1                            ALL                         no        no  r
NetDrive    Volume_1/NetDrive                ALL                         no        no  r/w
Public        Volume_1/Public                   ALL                         no        no  r/w
AV Media   Volume_1/AV Media               ALL                         no        no  r/w
My Movies  Volume_1/AV Media/My Movies ALL                       no        no  r/w
My Music   Volume_1/AV Media/My Music  ALL                        no        no  r/w
My Pictures Volume_1/AV Media/My Pictures ALL                     no        no  r/w
My Sounds Volume_1/AV Media/My Sounds ALL                       no        no  r/w
My Video   Volume_1/AV Media/My Video   ALL                        no        no  r/w

If I delete the default "ALL" permission and add my other permissions by specified user, I don't have the same problem with losing the permissions on a restart.  But I don't want to have to use passwords for access to the NAS files.  In fact my xBox 360 won't work this way.  There is no way to enter the password for access.  At least I haven't figured it out yet.

I am setting it up this way so applications will see these as shared folders.  This way I can limit access to the various media based on the folder that I specify and not have to sift through everything.  This is important for Media Center on my xBox 360.  I would limit it to seeing "My Movies".  I don't want it to pick up the video in "My Video" that is raw, unedited video and very uninteresting in this form.

Maybe this will help you reproduce the problem.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on November 26, 2008, 08:40:48 AM
Great. let me try this. It may be that the unit is designed to do this because of first rule to share the whole volume to all users and the unit is designed to remove rules that are not needed since the whole volume is shared. However I see why you would want it configured this way for your Xbox and other things so this could be an easy fix in the firmware.

Title: Re: Permissions for "all"/anonymous
Post by: dlandon on November 26, 2008, 02:09:41 PM
So let me understand, the DNS-321 apparently removes what it considers unneeded/redundant/conflicting permissions when it is restarted?  That would explain a lot.  What I'm doing here is not really r/w permissions.  It has to do with file sharing much like in Windows.  I just want to limit the scope to certain files in certain circumstances.  Just makes sense to me to do it this way.

So now maybe you can come up with a firmware fix for this issue.  That's good news.
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 26, 2008, 05:41:12 PM
Ok, but what about not having that "all" option at all?! Right now I have a bunch of shares on DNS-321 but can't give "all" access to any - that option just isn't anywhere! I want to give full or read-only access to specific shares so that no password is asked when connecting to those.
Title: Re: Permissions for "all"/anonymous
Post by: Ignem on November 27, 2008, 07:06:35 AM
Read my previous post; if you disable javascript in Firefox then reload the page, you will be able to see the "all" option. 

(You can disable javascript by going to your 'Tools' Menu, then 'Options.'  From there, select the 'Content' tab, and you'll see a checkbox that says, 'Enable Javascript'.  Uncheck that box, then click OK.)

Select the checkbox, then turn javascript back on.

Reload the page.  Set the rest of your settings as usual.  Submit.  Voila.

Naturally, we shouldn't have to do this, but it is a temporary workaround that was successful for me.
Title: Re: Permissions for "all"/anonymous
Post by: brandon6976 on November 27, 2008, 04:10:44 PM
i had the exact same problem after going to firmware 1.01. I'm going to try ignem's suggestion after I figure out how to see the volume again.

Has anyone figured out a way to go back to firmware 1.0 ? This 1.01 is a nightmare.
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on November 27, 2008, 06:28:30 PM
Thanks. I've done that with user script (again). Somehow reading comments I thought it would still ask for a password but no, seems to work fine for anonymous accounts.

DLink: Here's what I see in the source JavaScript, the part that hides the "all" box:

function ChkSecurity()
{
   //to show All accounts or not
   var security='USER';
   if(security=="USER")
      document.getElementById("all_account").style.display = "none";
   else
      document.getElementById("all_account").style.display = "";
}

No wonder it hides it....
Title: Re: Permissions for "all"/anonymous
Post by: FatherVic on November 30, 2008, 10:44:20 PM
Used the java trick.  I was able to add the permission for the folder, however, explorer is still requesting a login(username password).  Any Ideas?
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on December 01, 2008, 06:08:36 PM
Does empty password work?
Were you logged on using some other user name before? Explorer is famous for caching those.
Try "net use" command to see if any of the shares are in use. If they are use "net use sharename /delete" to disconnect them first.
Also try connecting to the specific share directly: from Run command enter: \\yourdns321\opensharename
Title: Re: Permissions for "all"/anonymous
Post by: garyhgaryh on December 12, 2008, 09:21:32 PM
I just formatted two 1.5T drives after upgrading to firmware 1.01.
Once I set any type of permission on the dns-321, the r/w to ALL for volume_1 is removed and access to volume_1 is denied for everyone (at least if your password is more than 10 chars).

To make matters worst, my account has a 11 character password and I heard it has to match the password you enter for that account on the dns-321.  Why?

So I left everything opened for now after doing a factory reset (HD is not wiped out).

Those that are restoring their configuration - sometimes you have to reboot twice for the permissions to "take" correctly.  Don't ask me why, it just works.  So if you have a configuration which worked and you restored it and it did not work, reboot one more time.  It'll work.

I like the permissions model on my maxtor shared II nas better.  I can assign user a folder with username and password.  No matter who you are, if you enter the correct username and password you set up on the maxtor when windows ask for credentials, it just works...

For example, say I'm logged in as "Mad max".  I have a folder on my maxtor NAS called //maxtor/usr/garyh.
If I try to explore or use that folder, it will ask for username/password for garyh.  I set it up on my maxtor as:
username: garyh
password: blah

if I type that in when windows ask for credentials, I'm in! doesn't matter if I'm on as "mad max" or "garyh", it just works!
Gary
Title: Re: Permissions for "all"/anonymous
Post by: ECF on December 16, 2008, 01:53:38 PM
I will see about posting the shipping firmware 1.00 on the support website today
Title: Re: Permissions for "all"/anonymous
Post by: garyhgaryh on December 16, 2008, 11:23:47 PM
The only way that I could get this to work was to set the DNS-321 to the factory defaults and then add the permissions that I wanted.  I did not delete the default "ALL" permission.  I added a new permission to my media folder with All Users set for R/W access.  I then changed the Volume_1 R/W access to Read Only so it could be read, but not changed.

It appears that when you delete the Volume_1 "ALL" access, the DNS-321 then requires passwords on all access.  I could be wrong about this as I did not spend a lot of time with it.

The problem with the perrmissions comes about if you reboot/restart the DNS-321 - you may loose your permissions.  If you save this configuration and then try to re-load it, your permissions may be lost in certain circumstances and you will have to start over with the default configuration.  It even looses the Volume_1 "ALL" permission.  This appears to be an issue with certain configurations of RAID.  I have this problem and I am using two 250 Gb drives in a RAID 0 configuration.

In order to deal with the permissions disappearing on a reboot/restart I do the following procedure:
- Set DNS-321 to default values.
- Set up network, FTP, UPnP, iTunes server, and all other paramaters except for the permissions.  Leave the initial Volume_1 "ALL" permission.
- Once I have all that working, I save the configuration.  This will allow the configuration to be re-loaded and at least have a decent starting point.  Save this on the local drive because you won't have access to the NAS files until the configuration is reloaded because the Volume_1 "ALL" permissions is gone.
- I then set my permissions the way I want them and I'm done.

If the DNS-321 is rebooted/restarted, you will have to re-load the basic configuration and then re-set your permissions.  A bit of a pain, but it does work.  My DNS-321 is on a UPS so it does not shut down.

I'm hoping that D-Link will be able to troubleshoot this and help us solve this issue.  Other than this one problem, I am quite happy with the DNS-321.  It serves my purposes quite well.

Interesting.. this is what I do as well.  I just got this box and am going crazy over the permissions issue.
My Maxtor NAS works great and permissions works as expected.  I thought the dlink NAS was better? I guess not.
Gary
Title: Re: Permissions for "all"/anonymous
Post by: jumboframe on December 17, 2008, 11:10:43 AM
I can confirm that reflashing with firmware 1.00 brings back the ability to restart/shutdown the DNS-321 and retain user groups and file/folder permissions.  I currently have a RAID1 setup using two 500GB WD RE3 drives.  This should work fine for users working with drives 1TB and smaller.  Hopefully the next firmware update will support retaining file permissions for 1.5TB drives.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on December 18, 2008, 11:54:32 AM
OK guys I have finally replicated your issues with the permission my unit was just not doing it for some time and now I cannot save my permission rules after I reboot the rules are cleared. Also I see once I add a user or group to the Network access rules I am unable to assign another folder access to all users.

Does anyone have a Rev A2 unit seeing this issue?
Title: Re: Permissions for "all"/anonymous
Post by: jumboframe on December 18, 2008, 02:01:34 PM
ECF,

My DNS-321 is hardware Rev. A2 and I experience those issues with firmware 1.01.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on December 18, 2008, 02:35:34 PM
OK guys I have finally replicated your issues with the permission my unit was just not doing it for some time and now I cannot save my permission rules after I reboot the rules are cleared. Also I see once I add a user or group to the Network access rules I am unable to assign another folder access to all users.

Does anyone have a Rev A2 unit seeing this issue?

You've got it!  That's the problem.
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on December 18, 2008, 08:36:22 PM
OK guys I have finally replicated your issues with the permission my unit was just not doing it for some time and now I cannot save my permission rules after I reboot the rules are cleared. Also I see once I add a user or group to the Network access rules I am unable to assign another folder access to all users.

Does anyone have a Rev A2 unit seeing this issue?

A2 here as well. All issues are present as per spec. =)
Can we hope to get them fixed in the next firmware? When did you say we can expect it? ;)
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on December 18, 2008, 08:59:03 PM
btw found another glitch. this one is just on the funny side (comparing to the rest of them).
I have 321 setup to send me status email daily on a 24-hour interval. It does send email. But I wouldn't call it 24 hour interval. It's anywhere between 20 and 32 hours. You never know what time of day (or night) you'll get this email.
The time/clock is stable, but wrong - one hour ahead using ntp1.dlink.com NTP server and -5 EST timezone.

Another thing that puzzles me as a professional in user interfaces/usability/webapp assessments is that checking box for "system temperature exceeded XXX" would cause 321 to shut down when the temperature gets this high. These are clearly 2 totally different functions (alert and shutdown control) that are stuffed into one UI element. I do want to get emails when temperature rises to certain level (if only to monitor how often it does so) but even if I wanted to shut it down this would be a higher temperature for sure.

The whole interface is a typical "programmer's UI". It has a potential to become much-much better in terms of usability and convenience. Which would then directly translate into better customer satisfaction. It's amazing how just a bit of attention to the web application UI and usability translates into the jump in the sales numbers. In general we found that for our clientelle UI fixes have one of the highest ROI between many things you could do to the web application.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on December 30, 2008, 10:55:43 AM
Weird thing happens. I downgraded to 1.00 firmware them back to 1.01 and it is now saving my permissions again. I cannot get my unit to display this bug anymore. I don't know if it need a certain amount of uptime before this fails or what very odd. Another thing I found is that this issue seems to be linked with a fan issue. When my unit was not able to save the permission settings the fan would never shut off. but now that it is working again the fan is now shutting down when the device is cool. If anyone else is still playing around with this please revert back with your findings.
Title: Re: Permissions for "all"/anonymous
Post by: Freeman on January 01, 2009, 06:48:32 PM
I have a DNS 321 firmware 1.01 and a DNS 323 Firmware 1.06. I can confirm that the missing All Accounts checkbox issue occurs on the DNS 321 and not on the DNS 323. As stated in an earlier post this section from the web page source may explain why, it's found in the DNS 321 web page source but not the DNS 323:

Code: [Select]
function ChkSecurity()
{
//to show All accounts or not
var security='USER';
if(security=="USER")
document.getElementById("all_account").style.display = "none";
else
document.getElementById("all_account").style.display = "";
}

If you reset the DNS 321 the All Accounts check box re-appears and the Volume_1 permissions are set to ALL. It seems once you create a user account, add additional shares, in my case sub folders on Volume_1, and restrict them to a user the box disappears when you save. The Volume_1 share has disappeared as well and has to be re-added, unfortunately without the All Accounts checkbox option.

I hope D-Link can sort this out. There are some areas I want password protected but for simplicity's sake others I do not. The new firmware 1.06 for the DNS 323 does not have this problem and yet contains a very similar base feature set. I've noticed that though the web administration pages contain a similar layout by opening the DNS 321 and DNS 323 pages side by side that font sizes and displayed text are laid out a little differently. Maybe by comparing the web source for both devices these issues can be ironed out?

In regards to the disappearing file permissions on reboot I have noticed strange behaviour but not confirmed anything. As stated in another post, my D-Link DNS 321 has been powering down suddenly which may be due to the temperature threshold email alert. It's currently set at 50C. The DNS 323 has also been set to send an email alert at 50C but has not displayed this behaviour though the two WD 1TB drives do run at a lower temperature. I haven't noticed any lost permissions when I power the DNS 321 back up ( yet ).
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on January 04, 2009, 12:49:46 PM
Weird thing happens. I downgraded to 1.00 firmware them back to 1.01 and it is now saving my permissions again. I cannot get my unit to display this bug anymore. I don't know if it need a certain amount of uptime before this fails or what very odd. Another thing I found is that this issue seems to be linked with a fan issue. When my unit was not able to save the permission settings the fan would never shut off. but now that it is working again the fan is now shutting down when the device is cool. If anyone else is still playing around with this please revert back with your findings.

Ok, I've done some experimenting today and here is what I did and the results:
- Started with Firmware 1.01.
- Saved working configuration with all my permissions.
- Reset to default factory settings.
- Downgraded to firmware 1.00.
- Reset to default factory settings.
- Upgraded to firmware 1.01.
- Re-loaded saved configuration.

The permissions are not being saved, just as before.  A new issue has come up though.  The FTP quota limits that I set do not re-load from the saved configuration.  The quota used does return once I re-set the limits for each user.

The fan does appear to turn off as it is supposed to with firmware 1.01.

I suspect that there are issues with the variable space being incompatible or conflicting.  Maybe there is residue left over when upgrading causing some of these issues.

As noted before, when I load my saved configuration there are no permissions available, and the "ALL" users check box does not show.  Once I do another re-boot the "ALL" check box re-appears along with the "Volume_1 All" users permission and I can set all of my permissions again.

If it would help at all, I can send you a copy of my saved configuration file.  There may be something unique about what I have configured causing these problems.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on January 05, 2009, 02:52:12 PM
The issue with not being able to create a folder of access to all user after setting a user is confirmed as a bug and will be fixed in the next firmware.

The issue with the network access rules not saving after a restart is an issue but I am unable to determine how to get my unit to have this issue again it seems to be working after I loaded the shipping firmware then reloaded 1.01.

dlandon,

Have you tried not loading your old configuration and just setting up your users right after updating to 1.01?
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on January 06, 2009, 03:20:10 AM
I can try that, but I won't be able to do that until this weekend.  I can't take the FTP Server off line during the week.

So I'll try this:
- Start with Firmware 1.01.
- Factory default settings.
- Downgrade to Firmware 1.00.
- Factory default settings.
- Upgrade to Firmware 1.01.
- Re-enter permissions and see if they will stay on re-boot.
- If they do, I will re-enter all other paramaters by hand and not re-load the saved configuration.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on January 06, 2009, 08:15:55 AM
Sounds good. Can you tell me any setting you use that aren't default settings? I will set them on my unit and see if the issue starts again.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on January 06, 2009, 05:14:59 PM
I have two WD drives of 250Gb each in a RAID 0 configuration.

Here are the non default settings:
- Static IP Address 192.168.1.2
- Jumbo frame 3000
- Wokrgroup MSHOME
- Name NetDrive
- 7 Users with passwords; no groups
- 7 user quotas set
- Quota Status Enabled
- Network Access settings with 9 sub-folders shared to ALL, including Volume_1 all set to R/W
- FTP Server started with 6 users in FTP access list
- iTunes Server enabled
- UPnP Server disabled
- Anonymous email alert; all alerts set

Hope this helps.
Title: Re: Permissions for "all"/anonymous
Post by: dlandon on January 11, 2009, 07:25:38 PM
I can try that, but I won't be able to do that until this weekend.  I can't take the FTP Server off line during the week.

So I'll try this:
- Start with Firmware 1.01.
- Factory default settings.
- Downgrade to Firmware 1.00.
- Factory default settings.
- Upgrade to Firmware 1.01.
- Re-enter permissions and see if they will stay on re-boot.
- If they do, I will re-enter all other paramaters by hand and not re-load the saved configuration.

Tried this today.  Once I got back to the 1.01 Firmware I set permissions before anything was changed from the factory defaults and did a re-boot.  The permissions still dissapear on re-boot.  Did not change the problem at all.
Title: Re: Permissions for "all"/anonymous
Post by: NeilL on January 12, 2009, 12:20:38 PM
No, this is not a solution to the problem, sorry.

I just spent about 2 hours on the phone with D-Link on this issue but a couple of items of note.

I opened an incident through the Web support form. After a couple of go rounds I got an email response saying to call.  So, I called and  after being on hold, talking to someone, being transferred, being on hold, escalating, etc. (typical of product support the around the world I think) I talked to a 3rd level support guy.  Nice fellow. After we discussed the issue several more times I asked him if this was a known issue with FW 1.01 and he replied that I was the first one to call about the issue. From reading this forum I find it hard to believe that no one else has opened a support incident here or talked to D-Link technical support but that is what he said. He then put me back on hold and said he had talked to the product manager…same type of response, “no, I was the first to call”.  I then pointed him to this forum entry and asked who the person from d-link was that was responding at various times to the thread…it was the product manager, so I guess we were playing the same parsing words game that our politicians use.
At the end of all that, he said to remove the 2nd drive and save the settings, restart and things should be saved. That did not work. Then the answer was to remove the drives, totally reformat the drives in a PC someplace and reinsert them and that should fix the problem. Since I don’t have any way to do that, I declined. He then said that they would try to recreate the issue in the lab. I told them that I had a perfectly good test device sitting on my desk and I’d be happy to exchange it with them if they were serious about fixing the issue…. They will get back to me on that one but I suspect d-link has not mechanism for doing that type of thing.

In any case, no resolution and no useful information from my couple of hours on the phone.  If it is true that no one else has submitted a support incident on this item or called, I would suggest that you all do so. My case Id is  DLK400045063 in case you want to reference that as a description of the issues.

On my box, what I did find was that after restarting the device all share permissions on the Network Access tab are missing. If I restart the box again, this time Volume_1 All users and the “All accounts” check box is displayed so I can add back my shares. This will continue to work until the box is restarted at which point I go through the process again.

For now I’m reverting to FW V1.00 and looking for a different NAS solution. Any suggestions on what I should try as an alternative to d-link products?

Neil
Title: Re: Permissions for "all"/anonymous
Post by: sandiegocal on February 25, 2009, 07:52:38 PM
Just wondering if there was any other info from D-Link concerning this issue. I, too, had to revert back to firmware 1.00 because of this problem.

Shortly after I reverted, the D-Link unit signaled a failed drive in the RAID array. These two 320GB drives are only a couple of months old, and had been working fine up until 3 days ago when I began testing this unit. I remembered that I had been testing out all of the RAID functions, including building the RAID array, starting with a single drive, and then adding a second and reconfiguring as RAID. Apparently, the drive is working fine - I tested it on a Windows machine. But dropping back to v1.00 probably triggered the failure.

Anyway, I want to say to D-Link support that people write to this forum BECAUSE we want you to succeed. This product has real potential because of the price and lots of features. I am testing it for my customers (I am an IT consultant), but I would not risk my reputation by recommending this device at this point. It is just too buggy.

There are tons of us out here that would be glad to Beta test a new firmware. Why not put it out there for us?
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on March 06, 2009, 08:08:25 PM
Is D-Link doing anything to address the disappearing permissions on reboot or the disappearing “All Accounts” setting?  This has been a known issue for months and would be a showstopper for almost any other vendor.  The fact that this has not been fixed makes the product practically useless.  This will definitely be my last D-Link product.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on March 10, 2009, 11:40:08 AM
Yes this issue will be resolved in the next firmware release I have been told.
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on June 05, 2009, 08:16:30 AM
I just encountered this exact issue in a production environment. I tried to add a password-protected user for a network printer that would not accept anonymous credentials, only to find that the anonymous access for all my users was gone and unrecoverable. My office was without NAS access for 10 minutes while I restored from factory defaults.

I have had this unit for 1 day, and already this makes me want to return it. When is that new firmware coming out, darn it?!
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on June 05, 2009, 09:01:24 AM
Unfortunately, this problem still exists in the latest firmware version 1.03 build 7.  Don't know why I even try updated firmware or hold out hope that D-Link will resolve this problem.  It is *very* frustrating to have to reflash back to 1.0, flash back to the latest firmware version, and reset all the permissions.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on June 05, 2009, 01:40:37 PM
This issue will be fixed by the time 1.02 is released official it has high priority for the release.
Title: Re: Permissions for "all"/anonymous
Post by: peas on June 05, 2009, 10:05:17 PM
After we discussed the issue several more times I asked him if this was a known issue with FW 1.01 and he replied that I was the first one to call about the issue. From reading this forum I find it hard to believe that no one else has opened a support incident here or talked to D-Link technical support but that is what he said. He then put me back on hold and said he had talked to the product manager…same type of response, “no, I was the first to call”.  I then pointed him to this forum entry and asked who the person from d-link was that was responding at various times to the thread…it was the product manager, so I guess we were playing the same parsing words game that our politicians use.
Wow that's enlightening.. and saddening.  The "product manager" reads these forums, knows of the issue, but tried to wriggle out of it on a technicality (no one has "called" before).  Makes me lose faith in Dlink entirely.  Good thing there are other players in this market.
Title: Re: Permissions for "all"/anonymous
Post by: ECF on June 08, 2009, 09:36:57 AM
Wow that's enlightening.. and saddening.  The "product manager" reads these forums, knows of the issue, but tried to wriggle out of it on a technicality (no one has "called" before).  Makes me lose faith in Dlink entirely.  Good thing there are other players in this market.

Yes it is a know issue and it will be fixed in the next firmware release. Nobody has tried to "wriggle" out of anything. We have not had a firmware release since 1.01 when this issue was first seen. Yes people have called on this issue and it has been tested and confirmed an issue to be fixed in the next official firmware release. I dont know how many times this has been mentioned.
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on June 11, 2009, 03:37:03 PM
ECF, I have sympathy that your team is putting a lot of work into bugfixes and Q&A before releasing updated firmware. But I am stuck with a NAS in a production environment that is afflicted by a high-priority issue that has been documented since at least Nov 11, 2008. I don't care about a lot of the new features in Beta (P2P Downloader, Yahoo! Widget, UPnP AV, etc.), which aren't even likely to increase sales of the DNS-321 because the official specs and packaging already exist. I just need an official-release firmware that is solid!
Title: Re: Permissions for "all"/anonymous
Post by: networker on June 22, 2009, 12:40:50 PM
I have the same problem but I explained it in a different mannor.
http://forums.dlink.com/index.php?topic=5342.0

I hope that this is resolved in 1.03 (keeping my fingers crossed!)
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on July 31, 2009, 06:09:01 AM
This "high priority" issue was not addressed in firmware 1.02 as promised. Come on D-Link! When is this going to get fixed?!   >:(
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on August 25, 2009, 05:49:58 PM
Hi, I just picked up a dns-321 and flashed up to the latest beta code.  My smb share setup should allow anonymous access; I have a top level folder shared R/W to a named user, and a subfolder shared RO to "ALL".  It looks right in the security table.  When I try to mount the subfolder share it asks for credentials (XP, SP3).  The ALL setting doesnt seem to do anything.  When the security is reset I can mount the top folder R/W without credentials, but other than that default "share everything R/W" mode, anonymous sharing doesn't seem to work.  Does anyone have any voodoo that will get this working?  I hate to ship this thing back but I need anonymous RO shares.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on August 25, 2009, 06:20:25 PM
Been tinkering around, here is where I am at.  Please tell me if this is as designed.
1. Reset Network Access List
2. Anonymous sharing of the root folder is R/W
3. Add shares, RW or RO, of any folder or subfolder, so long as it's ALL ACCOUNTS, and we're still good.
4. Add any share, RW or RO, that specifies a user or group, and all of the ALL ACCOUNTS shares break.  No more anonymous access.
5. Remove the share from step 4, and the ALL ACCOUNTS shares are still broken.  Only step #1 brings back ALL ACCOUNTS access.

I've heard some people discussing firmware 1.0, do share permissions work in that firmware, and is it available?  Any downsides to the 1.0 firmware?  I don't use any of the bells and whistles, I just need a NAS with some basic access controls.
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on August 26, 2009, 06:21:10 PM
I believe "ALL ACCOUNTS" doesn't include anonymous. ...but only after any account is created
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on August 26, 2009, 06:31:49 PM
There was a post in the beta forum ehich explained that.  the current firmware only supports anonymous access when it's in an implicit "OPEN" mode.  The "All Users" checkbox does not mean Anonymous, and there is no explicit support for anonymous shares.  So it's not a complete SMB implementation. 

In the HTML, the ALL ACCOUNTS checkbox html element is named "guest" - so I'm left wondering if the current firmware has wandered away from the intention of the original design.  It's funny to have a checkbox that's essentially a shortcut to add all users (which could be handled by a group if someone needed it), which is internally named "guest", and not to have any support for anonymous access, usually referred to as "guest" access in SMB documentation.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on August 29, 2009, 02:23:06 PM
What's the current status?  I've read all through this thread, and I see a lot of double-talk coming from D-Link, but no actual date when this will be fixed!  I just ran across this today, which is why I'm here. 

What amazes me is, the DNS-323 has this working properly, and this is just a spinoff of that device.  How difficult is this to fix, the code base for these two have to be REAL similar!

Is this or is this not going to be fixed, it's a real simple question!

Is there ANY way to allow anonymous access to some folders on the DNS-321 and still keep some of them with password protected access?
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on August 31, 2009, 01:14:55 PM
Does anyone know, do anonymous shares work in the 1.0 firmware?  Or any older firmware?
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on August 31, 2009, 01:36:21 PM
Well, it seems they're going backwards with both of them!  Now you can't mix anonymous shares with password protected shares!  What a PITA, pretty soon you won't be able to have more than one share!
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on August 31, 2009, 05:37:00 PM
65 posts and 5100 views on this thread. 

When the average user sits down at the DNS-321 and tries to use the "All Accounts" checkbox, they assume the behavior they're seeing is a bug.  Calling it your design doesn't make it better.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on August 31, 2009, 05:47:25 PM
Quite frankly, IMO it is a bug!  Why is it so difficult for D-Link to understand that it's logical, and probably very common, to want password protected shares mixed with anonymous shares?

Knock...knock...  Hello, anybody in there?
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on October 13, 2009, 12:43:31 PM
Was this issue fixed in the new Firmware 1.03 (http://forums.dlink.com/index.php?topic=8574.msg50645#msg50645)?
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on October 13, 2009, 12:49:39 PM
No.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on October 13, 2009, 12:54:03 PM
Was this issue fixed in the new Firmware 1.03 (http://forums.dlink.com/index.php?topic=8574.msg50645#msg50645)?

The 1.03 forums say that it's the same as b13, so no, it's still working to the "new design" (no anonymous shares mixed with secured shares).  As a workaround I use anonymous read-only shares and do updates via FTP.  It won't work for all of my needs, but it covers some so I didn't return it.  I means I can't migrate off my old NAS though until I buy another NAS with a more conventional design.

Title: Re: Permissions for "all"/anonymous
Post by: D-Link Multimedia on October 13, 2009, 01:22:19 PM
The current design isn't neccessarily the end function. We are open for changes and were already in discussion regarding next changes but at some point we do need to come out with firmwares to fix other pending issues even if this one affects some people.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on October 13, 2009, 01:27:05 PM
That's all true, I just don't understand why this was changed from the operation that most of us think is "proper" to how it works now, which IMO is "broken".  Can you explain the rational behind the change?
Title: Re: Permissions for "all"/anonymous
Post by: D-Link Multimedia on October 13, 2009, 03:24:15 PM
The basis for the change was due to changes in Windows Samba support. While this may note have been noticable on XP, Vista and Win7 both had some changes to the way they interact over samba with storage devices. For those of us that have multiple shares on the same nas with different authentication for each share, Vista and Win7 can be a nightmare using Open mode. While I will agree the function released has more to be desired, what we did release was a good base to build on and improve for better samba support in the future.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on October 13, 2009, 03:27:21 PM
I hope that the behavior will be revisited for the next release of the firmware. :)  I'd really like to have  that back...
Title: Re: Permissions for "all"/anonymous
Post by: r!ng0 on October 13, 2009, 07:42:32 PM
Yes, please add it back! Beta or whatever but we're crying for it!
I'm just hoping it would be less than a year till we see it.
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on October 13, 2009, 07:54:40 PM
If we're voting, then add my vote to the "want it" group, I'd like to have this ability too.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: vanguard on October 13, 2009, 08:58:23 PM
The basis for the change was due to changes in Windows Samba support. While this may note have been noticable on XP, Vista and Win7 both had some changes to the way they interact over samba with storage devices. For those of us that have multiple shares on the same nas with different authentication for each share, Vista and Win7 can be a nightmare using Open mode. While I will agree the function released has more to be desired, what we did release was a good base to build on and improve for better samba support in the future.

I think if we just had an option for 'Enable failed logins as anonymous (read only) access to the entire NAS', we could get by on that.  My old Linksys NSLU-2 has this option and it was critical to how I used that system.  I'm with everyone else that not having this feature is a pretty major bug and we're not able to use the NAS the way we'd like because of it.  I hope this is near the top of the list on features to be worked on by the team.  As it is, I'm probably going to have to keep that old Linksys box running on my network as well until this is resolved.

With that said, thanks to D-Link for the newest firmware release.  Glad D-Link is still behind supporting what can be a great product.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on October 14, 2009, 07:33:46 AM
I think if we just had an option for 'Enable failed logins as anonymous (read only) access to the entire NAS', we could get by on that.  My old Linksys NSLU-2 has this option and it was critical to how I used that system.  I'm with everyone else that not having this feature is a pretty major bug and we're not able to use the NAS the way we'd like because of it.  I hope this is near the top of the list on features to be worked on by the team.  As it is, I'm probably going to have to keep that old Linksys box running on my network as well until this is resolved.

With that said, thanks to D-Link for the newest firmware release.  Glad D-Link is still behind supporting what can be a great product.
It sounds like, and I'm guessing a little here, that if you have an anonymous share and a secured share at the same share point and you don't supply the right credentials you get the anonymous share by default, that the protocol makes it hard to tell when to have the request fail and when to have it succeed as anonymous.  I imagine this could cause a lot of support calls. But also I know that when you share the same folder twice currently it names the shares differently, so it's hard to understand why there would be any ambiguity.  The user is trying to mount either "folder" or "folder_1" so the server knows how to handle either request without ambiguity. 

I'd be happy to see some kind of expert mode or "compatibility mode" that allows mixed shares, maybe with a warning popup that dissuades most users from turning it on. 
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on October 14, 2009, 07:37:21 AM
I don't know if the defaulting to anonymous is a good idea, I'd have to think about that one.  I'd like the old way, the shares show up, and if they're anonymous access, you don't get a permission error trying to connect. :)
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on October 14, 2009, 06:22:25 PM
Look at it this way, it only took D-Link about a year to release this firmware upgrade.  Maybe by the time they get around to making this work properly, 5TB drives will be $100 each   ;D
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on October 15, 2009, 06:04:25 AM
Or I'll have moved to another NAS. :)
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on January 06, 2010, 10:37:13 AM
To my knowledge, this issue has still not been addressed in an official firmware release. It was reported 14 months ago.

I add my vote, as an owner of this product, that this is important to me and I want it addressed.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on January 06, 2010, 11:58:41 AM
To my knowledge, this issue has still not been addressed in an official firmware release. It was reported 14 months ago.

I add my vote, as an owner of this product, that this is important to me and I want it addressed.

It's a bit of a funny issue, in that they broke this on purpose, I believe to "fix" some samba changes in Vista.  I'm sure whatever the underlying Vista problem is has been addressed in the official samba distro so I'm at a loss why this hasn't been corrected.  Anyone at d-link care to describe the underlying problem that prevents you from re-enabling mixed shares?
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on January 06, 2010, 12:21:23 PM
We keep asking this question, and all I've seen so far is vague statements about a SAMBA issue and a "good" network experience for everyone.
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on March 26, 2010, 07:21:30 AM
This issue made my DNS-321 almost useless to me. This issue was reported 16 months ago. I started complaining about it 10 months ago. I was active on the forums. I even wrote a personal letter to the D-Link office. (Yes, developers, you pissed me off that much.)

Now, I just ditched my DNS-321 for a Synology DS209. Hallelujah! Here's my review:
Quote
I bought the Synology DS209 to replace a D-Link DNS-321 after struggling with the latter for months. Now, I wish I had done it much earlier.

The DS209 is much faster than the DNS-321. Here are the results of a simple test using a 2.6GB file on a gigabit network.

Windows Upload
D-Link DNS-321     09.22 MB/s
Synology DS209     21.50 MB/s    (133% faster)

Windows Download
D-Link DNS-321     12.30 MB/s
Synology DS209     36.50 MB/s    (196% faster)

(Note: Results possibly lower b/c no jumbo frames and some sub-spec cat5 wiring).

The DS209 also has a great GUI interface, which is easy-to-use while offering precise terminology for advanced users.

The only down-side is the DS209 is extremely slow when doing the initial disk format. Expect it to take 4 hours to format 1TB.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on March 26, 2010, 07:30:20 AM
Nice.  I've got an old snap 4000 I've got running next to my dns-321, I haven't been able to migrate off it due to this permission issue.  Maybe I'll scrap both of them and give synology a try. 
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 26, 2010, 08:30:10 AM
This issue made my DNS-321 almost useless to me. This issue was reported 16 months ago. I started complaining about it 10 months ago. I was active on the forums. I even wrote a personal letter to the D-Link office. (Yes, developers, you pissed me off that much.)

Now, I just ditched my DNS-321 for a Synology DS209. Hallelujah! Here's my review:

Even though I am right with ya on the issue of very disappointing "gigabit speed" file transfers, I do have to make one point here for Dlink. The Synology unit may be much faster, but maybe that is because it is MUCH more expensive. My supplier's retail price on a DNS-321 is around $149 when it's not on sale for $119, which is quite often. The Synology DS209 lists for around $340 and I have almost never seen it on sale.

When you look at your upload speed difference being just over 2x faster, and your download speed being 3x faster, then look at the price being just under 3x more, I guess it's all relative eh?   ;)  ;)

But truly, I do wish Dlink would either fix the gigabit problem or else stop advertising both units, 321 and 323, as being gigabit boxes, it is very misleading advertising. I bought them for storage, but that was one of my influencing factors when I decided on Dlink, the fact that I could have a "gigabit unit" for such a low price! I still like both of my units, but this missing feature has made it harder to recommend them to others who want a unit with decent speed.  :( :(

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on March 26, 2010, 08:50:07 AM
This issue made my DNS-321 almost useless to me. This issue was reported 16 months ago. I started complaining about it 10 months ago. I was active on the forums. I even wrote a personal letter to the D-Link office. (Yes, developers, you pissed me off that much.)

Now, I just ditched my DNS-321 for a Synology DS209. Hallelujah! Here's my review:

I am right there with you.  I migrated to a Synology DS410j and I LOVE it.  It just works.  No more crazy permission issues that depend on the developers whim of the day. 

D-Link's response will be "the Synology is more expensive", but if D-Link had just taken care of the permission problem, I would have upgraded to the DNS-343 which is within a few dollars of the Synology.  The fact that D-Link cares so little about their customers has really turned me into a former D-Link user.
Title: Re: Permissions for "all"/anonymous
Post by: wren337 on March 26, 2010, 09:01:10 AM
the 210j is $239 and the 209 is $299 everywhere I've looked, and that's not a sale price. 
Title: Re: Permissions for "all"/anonymous
Post by: nguyen_a on March 26, 2010, 10:08:38 AM
Guys, here is something for you to think about:
Build yourself a mini-itx system with a small system drive and a "Mini ITX Storage Server Case" (google this string), load free Linux Server such as Ubuntu Karmic.  Once it's up and running, move the 2 drives from DNS-321 over as is and setup RAID drive using mdadm.  Now you can access the same data with transfer rate between 40 MB/s to 80 MB/s.
My DNS-321 box is sitting empty in a closet collecting dust until the day Dlink publishes new firmware to fix this fake gigabit bandwidth claim.
Latest test: I used my Mac to move 19GB files from a Vista to this Ubuntu server to add extra overhead, the transfer rate was 34 MB/s.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on March 26, 2010, 11:06:55 AM
Guys, here is something for you to think about:

... snip ...

Something for you to think about.  After you've spend the money to build that NAS and stick it in the closet, the power consumption eats you out of house and home a lot faster than any stand-alone NAS box. ;)  If you're going to spend the money, get one of the higher end NAS units, what did you expect for $100?  The previously mentioned Synology DS209 for $299 does better than your home built rig, and will use very little power in standby while still being available whenever needed.
Title: Re: Permissions for "all"/anonymous
Post by: nguyen_a on March 26, 2010, 11:30:58 AM
I wanted more than just the NAS, beside fast file transfer I also wanted it to be webserver, which it (DNS-321) did thanks to ffp but only one website. My Ubuntu server is hosting a bunch of virtual hosts using apache2, plus it's much simpler to go with all the updates as well as tons of other features Linux offers.  I made a lot of mistake before and this DNS-321 is one of those.
Btw, my server is consuming 65w while active and down to about 30w in idle mode (I plug it to the watt monitor unit).  So the electrical consumption is alright compared to other devices I have.  Yes, the DNS-321 power consumption is much less but it does not serve its purpose. 
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on March 26, 2010, 12:42:18 PM
The Synology DS210j looks like a great unit for home/SOHO use. And it does support web hosting, and even multiple websites (via subdirectory, like http://myNAS.com/site3). Their GUI is great. And they have command-line access.

I chose the DS209 because it has a little more speed via processor/RAM. But I skipped the DS209+ (which is marketed for business) because of this review (http://www.bjorn3d.com/read.php?cID=1583&pageID=6974) that found the cheaper unit outperforming in many circumstances.

MWave currently has the Synology DS210j for $225 here (http://www.mwave.com/mwave/SKUSearch_v3.asp?scriteria=AA97409)

Amazon has it for $230 w/ free shipping here (http://www.amazon.com/Synology-DiskStation-Diskless-Attached-DS210j/dp/B002XQ3C0E/ref=sr_1_1?ie=UTF8&s=electronics&qid=1269631754&sr=8-1)
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 27, 2010, 03:09:53 AM
I wanted more than just the NAS, beside fast file transfer I also wanted it to be webserver, which it (DNS-321) did thanks to ffp but only one website. My Ubuntu server is hosting a bunch of virtual hosts using apache2, plus it's much simpler to go with all the updates as well as tons of other features Linux offers.  I made a lot of mistake before and this DNS-321 is one of those.
Btw, my server is consuming 65w while active and down to about 30w in idle mode (I plug it to the watt monitor unit).  So the electrical consumption is alright compared to other devices I have.  Yes, the DNS-321 power consumption is much less but it does not serve its purpose.  

As I've said before, the 321 is a good little unit when you use it for what it is intended, file storage and backups. Once you start to say "I wanted more than just a NAS", then you are going outside the realm of what the 321 was intended to do. If you want more than just a NAS, then why would you bother looking at the 321? For around $140 or so, the 321 is a very good file storage/backup unit, except for the gigabit speed issue. When you start to expect "more" from a unit, then you should expect to spend "more" than $140.

As for the price of the 321 or the 209, it all depends on where you live and which store you shop for it in. I just did a search using Shopbot, that I think searches the US and Canada, and the 209 seems to range from $319.99 to $340.99. The Synology 210j ranges from $241.33 to $424.99. The Dlink DNS-321 ranges from $140.85 to $143.95. Since the Synology 209 is still more than double the 321 and the 210j is at least $100 more, I would expect that they would have more features than the 321. And I won't go to the question of the Synology 410j, that has no place being in a discussion of the 321 or even the 323.

But since this is all very far from the original issue that was posted here, the problem with the firmware, I will make this my last post about prices in this thread. Maybe then the discussion will go back to the original issue that a user has found and needs help with. That is the purpose of this forum, to have a place where owners of a Dlink unit can go when they have questions about their unit, or for people with experience to visit and maybe help others with their problems. Not to go to and just take any chance they can to slam Dlink and all their "terrible, horrible, useless" hardware that some aren't even using anymore, but continue to slam in these forums! I'd say that the Dlink mods are being very generous in letting this practice continue. Thanks Dlink, I think?  ;)  ;)

Just my opinion of course, as always.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: nguyen_a on March 27, 2010, 10:10:11 AM
Ryder,
1. Isn't it true that DNS-321 offer more than NAS ? What are those iTunes Server, uPnP Server then? Wanting "more than" the NAS is not a wrong thing to wish.  Beside, they already got the Webserver in place, a little tweak could make the users much happier.
2. I am a customer like everybody else, maybe instead of accepting the unit with bad bandwidth you might want to join guys like me feeding Dlink true feedback so they perhaps work on the next firmware to make their customers happy, no?  It's not "slamming" Dlink, if everybody says "I am so happy with the product, it's slow but it's alright!" why would Dlink improve anything?
I am still reading threads in this forum hoping for an announcement on new firmware fixing the issues.
Anyway, the least I want to do is to engage in arguments with other customers in the same boat as me, sorry if I bother anyone.  This is my last message.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on March 27, 2010, 11:14:04 AM
This is my last message.
Leaving us?  Or just the last message on this topic? ;)
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 28, 2010, 06:01:22 AM
Ryder,
1. Isn't it true that DNS-321 offer more than NAS ? What are those iTunes Server, uPnP Server then? Wanting "more than" the NAS is not a wrong thing to wish.  Beside, they already got the Webserver in place, a little tweak could make the users much happier.
2. I am a customer like everybody else, maybe instead of accepting the unit with bad bandwidth you might want to join guys like me feeding Dlink true feedback so they perhaps work on the next firmware to make their customers happy, no?  It's not "slamming" Dlink, if everybody says "I am so happy with the product, it's slow but it's alright!" why would Dlink improve anything?
I am still reading threads in this forum hoping for an announcement on new firmware fixing the issues.
Anyway, the least I want to do is to engage in arguments with other customers in the same boat as me, sorry if I bother anyone.  This is my last message.

nguyen_a,
1. While it's true that the 321 offers more than just NAS functions, I am not one that is in favor of that. If Dlink could just concentrate on making the "NAS part" function and do that well, then I would be happy. Instead of trying to offer all the features that other more expensive NAS units have. Then, if others wanted a more featured unit, they could look to a NAS that has all the bells and whistles, and is priced accordingly. There is only so much you can include in a roughly $100 NAS and have everything work properly and well.
2. I am very much with you on the speed issue, I always have been. I would love to see Dlink focus more on the basic functions of this little unit and make them work well. I have never said that "it's slow but it's alright".
And no, I don't want to engage in arguments with others either dude, the last of my purposes here. I would prefer an atmosphere of co-operation, where people come here to ask questions in a polite fashion or help others with their own experience from owning a unit. How to set the units up, configure them properly and maybe even some comments on things others have found through trial-and-error that have worked well for them to solve a particular problem. And yes, also to let Dlink know when folks have found a problem that needs to be addressed, a bug or whatever you'd like to call it.
I do find it very counter-productive though to have someone who has bought a Dlink unit, and then come here for help, to be told to buy another brand, or build their own unit. Or to listen to someone sound off about not liking the Dlink gear and not being a customer anymore. That is ridiculous behavior in a help forum and should not be tolerated. As I said, the Dlink mods are very generous in allowing this type of thing to happen. I have been a mod on several other hardware forums in the past and people who behaved like that were usually warned once and then had their posts pulled and their membership as well.

Again, just my opinion.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on March 28, 2010, 11:45:06 AM
Ryder,
So it is ridiculous behavior to say that D-Link refused to listen to customers so as customers we found another solution that works for us?  The fact of the matter is that D-Link broke functionality of their product that many of us relied on then left us holding the bag for a product that no longer worked for us. 

If D-Link had not broken the “all”/anonymous permissions I would still be a happy user and I am sure there would be many more happy users. 


"I do find it very counter-productive though to have someone who has bought a Dlink unit, and then come here for help, to be told to buy another brand, or build their own unit. Or to listen to someone sound off about not liking the Dlink gear and not being a customer anymore. That is ridiculous behavior in a help forum and should not be tolerated."
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 29, 2010, 02:30:36 AM
Ryder,
So it is ridiculous behavior to say that D-Link refused to listen to customers so as customers we found another solution that works for us?  The fact of the matter is that D-Link broke functionality of their product that many of us relied on then left us holding the bag for a product that no longer worked for us.  

If D-Link had not broken the “all”/anonymous permissions I would still be a happy user and I am sure there would be many more happy users.  


"I do find it very counter-productive though to have someone who has bought a Dlink unit, and then come here for help, to be told to buy another brand, or build their own unit. Or to listen to someone sound off about not liking the Dlink gear and not being a customer anymore. That is ridiculous behavior in a help forum and should not be tolerated."

Jordiboy,
Yes, I do find that ridiculous, what makes them think that Dlink is not listening to their customers? Is it because they have not gotten their problem resolved as quickly as they wanted? What makes them say "many of us", how many is there? I know I would like the feature back too, but it's not a deal-breaker for me. And I don't see huge amounts of people on here with the same complaint. Maybe there are some, maybe 10, or 50, or 100, but that is a small amount compared to the tens of thousands of units Dlink has sold. And what makes them think that Dlink is not working on the problem? Maybe they are having a hard time solving it, or they just don't have the resources available to do it right now?
But, the part I really find ridiculous is where a few people come to the forum of the company that makes the unit to tell everyone that Dlink doesn't care about their customers. And that they break things and leave customers holding the bag, and that the people have found a unit to do the job they want and it is far better than the Dlink unit, and that they are no longer customers of Dlink. If those people are no longer customers, why are they still haunting the Dlink forums? Are they founding members of the B-W-C Club? Why not take that stuff to the forum for the hardware that is suitable for their needs, they would appreciate that kind of stuff there, right? Tell the world that Dlink is a big bad company at that forum, tell them there that they are no longer a customer of Dlink products. They would not do this in a retail store and expect to get away with it, without being asked to leave the store, or being ejected from it, so why do it here?
These forums are to help folks with problems, to find solutions to what they need to know and in general, to be a help to others that own Dlink products. Telling people that Dlink doesn't care about them, that their products are broken and won't be fixed and telling them that they are a former customer, none of that is any help in any way to others. If they owned the store they would not let people run down their store and their products while standing in their store, so why do they expect to do it with impunity here? Is it because the Net offers them an opportunity to berate a place of business while being anonymous, so they can't be physically thrown out? Probably.
So that Jordiboy, is what I find ridiculous. The fact that they and others can post in Dlink's own forum, telling the world what a bad company Dlink is, how they don't care about anyone and how other companies make better products. Doing something that they wouldn't do in the real world because they would know that it would not be allowed to happen. They should thank Dlink for letting them express their opinions freely, a lesser company would have the posts pulled and their membership yanked. Dlink must feel they can take the criticism, that they have big shoulders or something. I personally would have this form of abuse banned completely, it doesn't make for a helpful atmosphere at all.

Just my 2 cents.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on March 29, 2010, 06:41:57 AM
That seems to be a least a nickel's worth! :D :D :D
Title: Re: Permissions for "all"/anonymous
Post by: bengoerz on March 29, 2010, 12:33:11 PM
Yes, I do find that ridiculous, what makes them think that Dlink is not listening to their customers? Is it because they have not gotten their problem resolved as quickly as they wanted? What makes them say "many of us", how many is there?

Ryder, this thread has been open and active since November 2008 and has been viewed over 10,000 times. I think it is fair to say many people have wanted this bug resolved for a long time.

The frustrating part is that D-Link engineers acknowledged this as a bug in January 2009 and promised a fix in the next firmware.

The issue with not being able to create a folder of access to all user after setting a user is confirmed as a bug and will be fixed in the next firmware.

The reason I continue posting is to try to get D-Link to deliver the firmware fix they promised. I still own my DNS-321, I like the design and hardware, and I want it to run as-advertised.
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on March 29, 2010, 12:35:01 PM
I'd like to see this corrected, but there was a dance about how it was difficult to do with the present version of SAMBA.  I was disappointed when the ability was removed...
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 30, 2010, 05:41:47 AM
That seems to be a least a nickel's worth! :D :D :D


I was rating it on quality, not volume.  ;)  ;)  ;D
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on March 30, 2010, 06:00:56 AM
Ryder, this thread has been open and active since November 2008 and has been viewed over 10,000 times. I think it is fair to say many people have wanted this bug resolved for a long time.

The frustrating part is that D-Link engineers acknowledged this as a bug in January 2009 and promised a fix in the next firmware.

The reason I continue posting is to try to get D-Link to deliver the firmware fix they promised. I still own my DNS-321, I like the design and hardware, and I want it to run as-advertised.

Hey bengoerz,

I don't think it's fair at all to say that because it's been open and viewed that many times, that most of those people have the same problem. I read most of the threads in the 321/323 forums, just to see what others are talking about, and to see if I can add to the discussion or help in any way.

Now, I do agree with your second statement though. As I've already said, I would like this back too. So, since Dlink has acknowledged this as a bug and promised a fix, then it's fair game to bug them to death in this forum. At least until they provide the fix or an explanation of why it cannot be fixed. There could very well be a good reason on their end for this problem, but it would be nice if they shared it with the group that is expecting the function to be restored. Does that make my position a bit clearer on this now?

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on April 01, 2010, 05:50:28 AM
I just indulged myself and bought a Synology DS209 NAS, and it has no problem at all with anonymous shares and password protected shares on the same box.  It's also really FAST! :)  I need to put the real disks in it now and format it, I just stuck a pair of small ones in to do some testing.

I still would like to see this feature returned to this box, but I'm getting the impression that's not likely...
Title: Re: Permissions for "all"/anonymous
Post by: JordiBoy on April 05, 2010, 04:53:38 PM
Ryder,

I have no idea why you have to take such a condescending tone with anyone who says D-Link is not treating customer’s right.  Many users check the forums ever so often to see if D-Link has followed-up on their promises to fix certain problems.  When we discover those problems are not fixed, why should we not post our thoughts and products that we find that deliver what D-Link promised?

If the products work for you great, I am glad for you.  I don’t understand why that makes you feel so superior to people who have had a product rendered useless for their purpose by D-Link.  I also don’t understand why you waste everyone’s time posting in a thread regarding a problem that you have admitted does not affect you. 

Hope you don’t have a problem with nose bleeds while you charge at your windmills on your high horse. 



Jordiboy,
Yes, I do find that ridiculous, what makes them think that Dlink is not listening to their customers? Is it because they have not gotten their problem resolved as quickly as they wanted? What makes them say "many of us", how many is there? I know I would like the feature back too, but it's not a deal-breaker for me. And I don't see huge amounts of people on here with the same complaint. Maybe there are some, maybe 10, or 50, or 100, but that is a small amount compared to the tens of thousands of units Dlink has sold. And what makes them think that Dlink is not working on the problem? Maybe they are having a hard time solving it, or they just don't have the resources available to do it right now?
But, the part I really find ridiculous is where a few people come to the forum of the company that makes the unit to tell everyone that Dlink doesn't care about their customers. And that they break things and leave customers holding the bag, and that the people have found a unit to do the job they want and it is far better than the Dlink unit, and that they are no longer customers of Dlink. If those people are no longer customers, why are they still haunting the Dlink forums? Are they founding members of the B-W-C Club? Why not take that stuff to the forum for the hardware that is suitable for their needs, they would appreciate that kind of stuff there, right? Tell the world that Dlink is a big bad company at that forum, tell them there that they are no longer a customer of Dlink products. They would not do this in a retail store and expect to get away with it, without being asked to leave the store, or being ejected from it, so why do it here?
These forums are to help folks with problems, to find solutions to what they need to know and in general, to be a help to others that own Dlink products. Telling people that Dlink doesn't care about them, that their products are broken and won't be fixed and telling them that they are a former customer, none of that is any help in any way to others. If they owned the store they would not let people run down their store and their products while standing in their store, so why do they expect to do it with impunity here? Is it because the Net offers them an opportunity to berate a place of business while being anonymous, so they can't be physically thrown out? Probably.
So that Jordiboy, is what I find ridiculous. The fact that they and others can post in Dlink's own forum, telling the world what a bad company Dlink is, how they don't care about anyone and how other companies make better products. Doing something that they wouldn't do in the real world because they would know that it would not be allowed to happen. They should thank Dlink for letting them express their opinions freely, a lesser company would have the posts pulled and their membership yanked. Dlink must feel they can take the criticism, that they have big shoulders or something. I personally would have this form of abuse banned completely, it doesn't make for a helpful atmosphere at all.

Just my 2 cents.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: Ryder on April 06, 2010, 05:14:32 AM
Ryder,

I have no idea why you have to take such a condescending tone with anyone who says D-Link is not treating customer’s right.  Many users check the forums ever so often to see if D-Link has followed-up on their promises to fix certain problems.  When we discover those problems are not fixed, why should we not post our thoughts and products that we find that deliver what D-Link promised?

If the products work for you great, I am glad for you.  I don’t understand why that makes you feel so superior to people who have had a product rendered useless for their purpose by D-Link.  I also don’t understand why you waste everyone’s time posting in a thread regarding a problem that you have admitted does not affect you. 

Hope you don’t have a problem with nose bleeds while you charge at your windmills on your high horse. 

Jordiboy,

You sure do seem to enjoy taking a small part of a post and running with it, so here is the last reply that I will post on this subject. Maybe then the post will revert back to telling Dlink that we would like to see this problem (and others) solved in some way. The thread did start out that way, with that intent, and even offered a few "workarounds" to the problem that worked for some folks, in the first few pages here. Then *someone* started in with the "practically useless", "last Dlink product", "showstopper", "don't know why I even try or hold out hope that D-Link will resolve this problem" types of unhelpful, disruptive posts on page 4. Why would Dlink even bother to try to make customers happy when that is the kinds of posts they have to read! Good thing there are other people on here that wrote Dlink some posts of encouragement, to continue to try and find the problem and hopefully fix it. So here is my last post on some people and their "ridiculous behavior" on this forum!

1. Condescending? Superior? Hardly! I consider myself to be no better/worse than anyone else on this forum! I totally agree with posting a complaint when it takes an inordinately long time to fix a problem. The difference is, I do try to see both sides of the coin, even when I have the same problem as others. But, when I see comments like this next one, I find them useless and counter-productive. And WHEN did I admit that this problem has no affect on me???
"D-Link's response will be "the Synology is more expensive", but if D-Link had just taken care of the permission problem, I would have upgraded to the DNS-343 which is within a few dollars of the Synology."
Dlink is right to say the Synology unit comparable to the 321 IS more expensive. And what does this have to do with the 343, isn't this discussion about the 321? As far as I know, and I'm not 100% certain on this, the 343 is based on the 323, and that unit does not have the same problem as the 321.
"The fact that D-Link cares so little about their customers has really turned me into a former D-Link user."
This comment draws the assumption that they care so little about their customers in general, based on what? I have seen Dlink post many many fixes to other problems. But because this particular one hasn't been fixed, so then a blanket statement about Dlink caring so little about their customers is in order here? I think not. Also, if as you said, you are a "former Dlink customer", why are you still here posting unsubstantiated comments? Shouldn't you be on Synology's forums, exclaiming the virtues of that product and flaming Dlink on that forum? Or is it that you feel that you have some kind of right to flame Dlink on their own forum, much like I feel I have the right to say that comments like yours are ridiculous and do not contribute to either finding a workaround to the problem, or solving it. Yes, you have the right to tell Dlink that you would still like the problem to be fixed, that it's been a very long time since the first post and you see no results yet. And you are unhappy about it, much like I am, and have already stated.
NAS = Network Attached Storage. The product is not useless by the very definition of it's name and purpose. It stores my files, in a place that is attached to my network, just as it says it will do. Part of the firmware is now not working properly for SOME people. Not "many" as some have claimed, but have no way to prove.
And finally, yet another comment: "Look at it this way, it only took D-Link about a year to release this firmware upgrade.  Maybe by the time they get around to making this work properly, 5TB drives will be $100 each". And you say that my posts are wasting people's time regarding a firmware problem?
Here are some examples of helpful comments, helpful to Dlink, to show them what their customers want and expect from their units.
"I hope that the behavior will be revisited for the next release of the firmware. I'd really like to have that back...
"Yes, please add it back! Beta or whatever but we're crying for it! I'm just hoping it would be less than a year till we see it."
"I'm with everyone else that not having this feature is a pretty major bug and we're not able to use the NAS the way we'd like because of it.  I hope this is near the top of the list on features to be worked on by the team."  "With that said, thanks to D-Link for the newest firmware release. Glad D-Link is still behind supporting what can be a great product."
"I'd be happy to see some kind of expert mode or "compatibility mode" that allows mixed shares, maybe with a warning popup that dissuades most users from turning it on."
"To my knowledge, this issue has still not been addressed in an official firmware release. It was reported 14 months ago. I add my vote, as an owner of this product, that this is important to me and I want it addressed."
"I'd like to see this corrected, but there was a dance about how it was difficult to do with the present version of SAMBA. I was disappointed when the ability was removed..."
"The frustrating part is that D-Link engineers acknowledged this as a bug in January 2009 and promised a fix in the next firmware. The reason I continue posting is to try to get D-Link to deliver the firmware fix they promised. I still own my DNS-321, I like the design and hardware, and I want it to run as-advertised."
Do you see how these comments from people tell Dlink that they are unhappy customers and would like to have a function restored to their units? And how they are somewhat constructive comments. They do not whine at Dlink and tell them that they have not fixed the problem, so the "former customer" has moved on and bought something else from some other company, and how wonderful the competitor's product is. And then continued the discussion of the merits and prices of the competitor's units. Do you realize that in some forums it is not even allowed to mention a competitor's product, and doing so will get your posts edited or deleted completely? Dlink's forums are not the place to discuss the competitor's products at length, and how wonderful they are, etc etc. And it is not the place to make unsubstantiated claims about how Dlink doesn't care about their customers because there is a bug that they haven't fixed. That, Jordiboy, is what I find ridiculous!
I too have found things I believe are "bugs" in their firmware. And there are things that I think should work differently than they do now. But I don't believe that it helps anyone to claim that they don't care about anyone. Nor that I am now a "former customer", but continue to post here and hype the virtues of another company's product.
Maybe you find a problem with my posts because I try to be fair to Dlink, and I am not on your "slam Dlink" bandwagon? But, as you are entitled to post here and do your slamming, I am entitled to post too, in hopes of showing people that Dlink is not so "horrible and uncaring" as some would make them out to be. A little balance is a good thing I believe. And, if you do not like my posts and the way they add balance to this thread, then you are surely entitled not to read them, just gloss over them and continue on, as I try to do with your posts! And I really do hope that Dlink sees fit to cap this thread after this as it seems to be doing nobody any good anymore!

Again, just my 2 cents (or nickel if charging by volume,  ;) ), as I too am entitled to post.

Ryder
Title: Re: Permissions for "all"/anonymous
Post by: gunrunnerjohn on April 06, 2010, 06:25:15 AM
I am also a Synology DS209 owner, but that doesn't mean I don't want D-Link to solve this issue.  I have two D-Link NAS units, the DNS-321 and the DNS-323, and they've given me excellent service, and continue to do so.  For whatever reason, I've never been able to squeeze the performance some folks claim from the products, so I was motivated to try a different brand to compare them.

While the Synology DS209 is arguably a better product, it's also two to three times the price of the D-Link NAS products, so I'd certainly hope it would have more functionality and performance!  You're comparing a Nissan Sentra to a 370-Z here, there are obviously some performance differences!

For the market niche they fill, the D-Link NAS units are a very good product.  Could they be better with some firmware fixes?  SURE!  And we eagerly await some of those fixes. :)  The fact that it certainly appears that D-Link continues to support the product and work on fixes, that's a major plus.  I have two other NAS units that never worked properly with Vista or Windows 7, they're in the closet because those vendors never upgraded the firmware to support newer environments, and never will.

One part of the previous post I agree with 100% is since you're a "former" D-Link owner, I can't imagine why you waste your time here at all!  ::)