D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: madskillz18 on December 05, 2008, 08:15:14 AM
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My router is a Linksys WRT54G. My main PC has a static IP and I've assigned a static IP to the DNS-321 as well. I've also forwarded the port 21 to my DNS-321 as well. Users have been assigned, FTP has been turned on, permissions have all been set, but for some reason I just cannot access it through FTP. Any suggestions? Thanks.
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Are you trying to access it remotely or from a PC on the local LAN?
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remotely.
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Ok - let's go one step at a time ...
First - does it work on the local LAN
Second - what does it not do, when you try to access it remotely? What is the error?
I like to troubleshoot using the Microsoft ftp client - it gives you the error messages returned by the server.
By the way - have you tried searching the forum, there are several threads on ftp problems, few of which are caused by the device itself
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Ok - let's go one step at a time ...
First - does it work on the local LAN
Second - what does it not do, when you try to access it remotely? What is the error?
I like to troubleshoot using the Microsoft ftp client - it gives you the error messages returned by the server.
By the way - have you tried searching the forum, there are several threads on ftp problems, few of which are caused by the device itself
I've searched the forum but I haven't seen anything that helps to solve my problem unfortunately.
The DNS works just fine on local LAN. All the laptops and my computer recognize it and can access it.
I use the Microsoft ftp client as well. When I type in ftp://ftp.192.xxx.x.xxx I get the error message,
"Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder. Details: The server name or address could not be resolved."
I don't understand why it's doing this if I've already set users, permissions, and ip address.
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The answer is right in front of you
When I type in ftp://ftp.192.xxx.x.xxx I get the error message,
"Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder. Details: The server name or address could not be resolved."
I don't understand why it's doing this if I've already set users, permissions, and ip address.
The server name or address could not be resolved.
You must either use an ip address - the public ip address that points to your router - or - a URL that will resolve to that address.
And be honest - you did not get that error message typing ftp://ftp.192.xxx.x.xxx into anything - when you try to obfuscate things the only thing you do is make it more difficult for those of us willing to assist you, to actually provide assistance.
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I appreciate the help that you've tried to give me thus far, but I don't being accused of being dishonest.
Here's a screen cap of me entering the ftp address along with the error message.
I think I understand what you're trying to say though. Apparently I was under the impression that the ftp address would be the static ip of the DNS. I'm supposed to use my public ip address?
(http://fc08.deviantart.com/fs38/i/2008/345/a/8/error_message_by_paperlab.jpg)
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I apologise for that - I never tried Windows Explorer.
You can't use the static internal ip address to access the unit remotely - it's a private network address and has no meaning on the public internet.
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Thank you very much for clearing that up for me. :) Everything works perfectly. Now to figure out how to link my web address with DDNS. :D Thanks again.