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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: motin on January 31, 2009, 01:50:08 AM

Title: please help - dir-655 with share point network usb client
Post by: motin on January 31, 2009, 01:50:08 AM

gd day all

connected to my dir-655 an external hard drive cant get it to work with my pc the share point shows al the time red light on the icon and not green on the utility i mean any ideas what can i do to fix this sometimes it s working sometimes not

Title: Re: dir-655 with share point network usb client
Post by: EddieZ on January 31, 2009, 02:23:29 AM

Do you want us to guess what OS you have?  ???

Since this is your first visit, have your read other posts concerning this issue on the board before dropping this question?

Title: Re: dir-655 with share point network usb client
Post by: motin on January 31, 2009, 02:37:23 AM

hi and thanks

my os is xp pro sp3

i have read and all i saw was about printers

thanks a lot

Title: Re: dir-655 with share point network usb client
Post by: EddieZ on January 31, 2009, 02:46:27 AM

Check the beta section.

Just deinstall and reinstall the utilty and make sure your firewall has a rule that allows the Shareport utility.

Title: Re: dir-655 with share point network usb client
Post by: motin on January 31, 2009, 07:32:33 AM

thanks

please explain your words check the beta section

re uninstall reinstall its not doing any help did that 2 times no change

Title: Re: dir-655 with share point network usb client
Post by: EddieZ on January 31, 2009, 08:46:09 AM

There is a special section called 'Beta code' (see top of the page) with a lot of post concerning Sharepoint installations: http://forums.dlink.com/index.php?board=168.0

Title: Re: dir-655 with share point network usb client
Post by: motin on January 31, 2009, 09:44:50 AM

gd evening

have tried and no luck the icon in the task bar shows red and not green i wish so much it will trub back to green

it did few times lately but this weekend not

have tried today restart router and hdd and change usb cable dont know whatr else to try please help

thanks a lot

Title: Re: dir-655 with share point network usb client
Post by: EddieZ on January 31, 2009, 10:55:08 AM

Well, did you have admin priviliges when installing? Do you have the latest version 1.14?
No crystal ball here, so besides guessing it's impossible to help you. All others have solved it through the forum posts. What changed (hardware, software) since your latest successful connection?

Title: Re: dir-655 with share point network usb client
Post by: motin on January 31, 2009, 11:16:08 AM

Quote from: EddieZ on January 31, 2009, 10:55:08 AM

Well, did you have admin priviliges when installing? Do you have the latest version 1.14?
No crystal ball here, so besides guessing it's impossible to help you. All others have solved it through the forum posts. What changed (hardware, software) since your latest successful connection?

thanks
i am the admin
nothing changed after moving many files from my pc to mobile hdd gone to sleep and closed the mobile hdd then wok up and wanted to re check it and then nada nothing no more connection from pc to it !

any idea what to vhange any logs to upload to you ?

Title: Re: dir-655 with share point network usb client
Post by: EddieZ on January 31, 2009, 11:30:38 AM

So disabling and enabling also does not restore the connection? (right click icon, mouse to dlinkrouter -> disable and repeat action enabling it.)

Title: Re: dir-655 with share point network usb client
Post by: motin on January 31, 2009, 11:36:49 AM

when i press the right click on the icon all i see is

advanced option
open shareport network usb utility
about shareport network usb utility
exit

this is what i have when my icon is red !

Title: Re: dir-655 with share point network usb client
Post by: motin on February 04, 2009, 08:38:23 PM

have installed the 1.14 on my other 3 desktops at home and 1 laptop and its working fine can u tell me or direct me what to chec on my own lap top so i can try to make it work there too please ?

thanks

Title: Re: please help - dir-655 with share point network usb client
Post by: EddieZ on February 05, 2009, 03:11:18 AM

I think this is a firewall issue.

Title: Re: please help - dir-655 with share point network usb client
Post by: motin on February 05, 2009, 03:21:34 AM

when i look at my fire wall its off can u tell me what else to do or look for ? please

Title: Re: please help - dir-655 with share point network usb client
Post by: EddieZ on February 05, 2009, 05:45:08 AM

Sorry, I know what you experience but I have no other options to solve it. Try reinstalling the app (remove all files manually after deinstalling).

Title: Re: please help - dir-655 with share point network usb client
Post by: motin on February 05, 2009, 06:19:53 AM

do u mean only directory from program files

or also any from the reg ?

Title: Re: please help - dir-655 with share point network usb client
Post by: EddieZ on February 05, 2009, 06:44:51 AM

there are two .sys files in the \windows\system32\drivers that are probably not removed automatically. After deinstalling, remove them manually.

Title: Re: please help - dir-655 with share point network usb client
Post by: ml1023 on February 21, 2009, 07:13:48 PM

Hi
I'm running into the same problem with one of my laptops, did you figure out what was wrong?

thanks

Title: Re: please help - dir-655 with share point network usb client
Post by: motin on February 21, 2009, 10:54:20 PM

gd mrng i did not i have bought an external hdd with network connection and since using that

moti

Title: Re: please help - dir-655 with share point network usb client
Post by: EddieZ on February 22, 2009, 02:59:41 AM

Essentially this is a Windows issue. So it's hard to solve since there is nothing to change about Shareport and the router works OK. A clean install fixes it all the times...

Title: Re: please help - dir-655 with share point network usb client
Post by: motin on February 22, 2009, 03:04:36 AM

hi eddie

thanks for your help i just wish to update you that in my case it did not solve and the most funny thing is that i have at home 2 more desktops and 1 more laptop and they are all ok only mine does not but as i am the admin at home i cant work with out it so i left it

thanks