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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320 => Topic started by: sijan on December 19, 2011, 07:40:16 AM

Title: FTP ISSUE : "553 Users may not upload files"
Post by: sijan on December 19, 2011, 07:40:16 AM
Hi all,
I have problem with incremental backup... So i have decided to use normal FTP upload from another mashine to DNS320....

The problem is that after a while (let we say he uploads some file) i get this error mesage :"553 Users may not upload files"

Can somebady help ?

I would think that i have made something wrong in setings, but it starts uploading and then start showing this message .... I have check user quota and it is 0 (unlimited)..  Any help ?
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: SHAMBALA on December 22, 2011, 09:59:28 PM
i had same problem since i update firmware frim 2.00 to 2.02 anyone help??
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: perfectdark on February 12, 2012, 12:34:36 PM
i can running into this too now.. and fix for this?
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: perfectdark on February 13, 2012, 03:32:47 PM
Still having issues, anyone resolve this?

I just bought the DNS-320 last week and i am trying to FTP from external hard drive to hard drive in DN S-320 and it was working great for first day. Now more than half of the files get this error
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: cable2 on February 14, 2012, 11:05:43 AM
Hi,
To sijan, perhaps you could detail the problem you are having with the incremental backup and let us know what exactly you are doing and where it goes wrong it would be helpful.  If you find a fix for this your FTP issue becomes moot for the time being. 
Regarding you folks having problems adding data via FTP, is everyone sure the specific user has read and write rights to the folder you are trying to upload to?  Have you guys changed any of the default FTP setting on the 320, enabled SSL/TLS only?  How about trying to use a different FTP client, IE, Firefox, FireFTP, etc. just to try and rule out one of the settings on the 320 or on the FTP Client you are using. 
Finally, has anyone done the reset to factory defaults and re-entered their settings, you cannot use a config file from 2.0 to update 2.02 even if you saved it.  Save the new config file but the older one does not work correctly on 2.02.  That's about all I can think of right now.  Good luck all.
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: shabuboy on February 14, 2012, 11:30:59 AM
A quick query on FTP errors gives this:
553    Requested action not taken. File name not allowed.

http://kb.globalscape.com/KnowledgebaseArticle10303.aspx (http://kb.globalscape.com/KnowledgebaseArticle10303.aspx)

Have you look into it?
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: perfectdark on February 14, 2012, 03:10:16 PM
Hi,
To sijan, perhaps you could detail the problem you are having with the incremental backup and let us know what exactly you are doing and where it goes wrong it would be helpful.  If you find a fix for this your FTP issue becomes moot for the time being. 
Regarding you folks having problems adding data via FTP, is everyone sure the specific user has read and write rights to the folder you are trying to upload to?  Have you guys changed any of the default FTP setting on the 320, enabled SSL/TLS only?  How about trying to use a different FTP client, IE, Firefox, FireFTP, etc. just to try and rule out one of the settings on the 320 or on the FTP Client you are using. 
Finally, has anyone done the reset to factory defaults and re-entered their settings, you cannot use a config file from 2.0 to update 2.02 even if you saved it.  Save the new config file but the older one does not work correctly on 2.02.  That's about all I can think of right now.  Good luck all.

My account user has full read/write access and i can upload maybe 1 out of every couple of hundred files, its totally random. Troubleshooted with dlink tech support and they were no help
I havent touched any settings and even did a factory reset of the DNS-320
Tried FileZilla, CuteFTP, goFTP, CoreFTP, BulletFTP ....
all same issues
tried PC wired directly to DNS-20 (no router or switch in between) same issue
I am about ready to return this piece of chunk
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: perfectdark on February 15, 2012, 06:52:00 PM
Dlink supports suggested transfering 1 folder at a time (i have 1.7TB of data to tranfer.... like come on)
Then suggested using the local LAN backup to copy the data from PC to DNS .. tried this and its slow, and fails after about 18Gb which takes 4 hrs to get to that point.
i'm returning this crap.... is the DNs-321 any good? i know its older
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: simotech on February 24, 2012, 04:39:20 PM
I had the same problem. I solved it upgrading to firmware version 2.03b01.
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: albert on February 24, 2012, 07:15:43 PM
I had the same problem. I solved it upgrading to firmware version 2.03b01.

Where did you obtain this firmware?
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: johim on March 22, 2012, 10:18:32 AM
Where did you obtain this firmware?

its on the ES ftp site: ftp://ftp.dlink.es/DNS/DNS-320/Firmware/Beta/DNS-320%202.03b01(2.10.0117.2012)(BETA).zip
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: albert on March 22, 2012, 08:07:31 PM
its on the ES ftp site: ftp://ftp.dlink.es/DNS/DNS-320/Firmware/Beta/DNS-320%202.03b01(2.10.0117.2012)(BETA).zip

Thanks for the info, wonder why it's not available in the US site.
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: bohemus on April 10, 2012, 10:27:36 AM
I can confirm that this issue is fixed with the latest beta 2.03 posted in the sticky in this forum.
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: JavaLawyer on April 10, 2012, 10:50:04 AM
I can confirm that this issue is fixed with the latest beta 2.03 posted in the sticky in this forum.

Thanks for confirming. . . this item is marked as fixed on the Firmware Wishlist thread.  ;)
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: mmueller on August 13, 2012, 12:56:47 PM
Hey,

Firmware upgrade worked for me as well.

Thanks for the hint :-)
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: marikkok on April 09, 2013, 11:42:46 PM
Hi,

I just bought DNS 320L, and I m having the same problem. Looks like you guys solved your problems with a firmware, does anyone have an idea about what to do?

This stupid device has just one firmware, which already comes installed, ver 1.0.

I get useless messages from the FTP whenever I try to upload something, cant even create a folder.

Thanks for your advices in advance,
Reg.
Merih,
Title: Re: FTP ISSUE : "553 Users may not upload files"
Post by: Voronko on June 22, 2013, 04:22:29 AM
Have the same issue on 320L with firmware 1.02. The interesting thing is that only I get this message, and it's when I try to open ftp shared folder from the local network (using wi-fi from the router where the nas is connected). Everyone else can freely r/w files and folders as long as thay access from any other network.
Please update on any news about solving this problem, it is very frustrating.
Thakns in advance.