D-Link Forums

D-Link IP Cameras for Home => DCS series Network Cameras => Topic started by: acellier on August 13, 2012, 12:24:02 PM

Title: D-Link support REALLY stinks
Post by: acellier on August 13, 2012, 12:24:02 PM

Called Home Solutions support about DCS-2230 - was told must contact Business Solutions -
All lines are busy - please try later
web form response after filling out form -  "The specified URL cannot be found. "
grrrr.

Title: Re: D-Link support REALLY stinks
Post by: JavaLawyer on August 13, 2012, 12:25:50 PM

Would you please post the specific website error (and URL) here: New D-Link USA Website - Bug & Request List (http://forums.dlink.com/index.php?topic=49610.0)

Title: Re: D-Link support REALLY stinks
Post by: JavaLawyer on August 13, 2012, 01:31:06 PM

Thanks for posting the website error.  Would you please revisit that post? Two of us were unable to reproduce the error using FF or IE.  ???  ???  ???

Title: Re: D-Link support REALLY stinks
Post by: FurryNutz on August 13, 2012, 01:32:27 PM

Or using Opera.  ::)

Title: Re: D-Link support REALLY stinks
Post by: JavaLawyer on August 14, 2012, 05:19:02 AM

Quote from: acellier on August 13, 2012, 12:24:02 PM

web form response after filling out form -  "The specified URL cannot be found. "
grrrr.

In an effort to ensure your sanity, I want to let you know that the new website does contains a number of links that result in the infamous "The specified URL cannot be found" message. From what we've observed, it appears D-Link is actively fixing the live site during the day, so it's very well possible their team was working on something at the moment you submitted your form.

Please try to resubmit your query and let us know what happens (although I would try to get through to their telephone support if possible).