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The Graveyard - Products No Longer Supported => IP Cameras => DCS-2332L => Topic started by: janeca on August 19, 2013, 07:06:55 AM

Title: unable-to-access to DCS-2332L
Post by: janeca on August 19, 2013, 07:06:55 AM
Hi Everybody
I have been able to see my DCS2332L until yesterday. suddenly I get unable-to-access your DCS-2332L and I do not understand why?! it has worked fine until yesterday ... I can not even go into the settings.
Please, is there anyone who can help me.
Thanks in advance.
Janeca
Title: Re: unable-to-access to DCS-2332L
Post by: janeca on August 19, 2013, 07:37:54 AM
I can add some more information :

 If you cannot access your DCS-2332L, please check that:
You have at least 256K of bandwidth  = Allready check
Your DCS-2332L is not being blocked by a firewall or an antivirus program = Allreadt check

so now the question is why I can not reach my camera??

Please, I need help urgently.
Title: Re: unable-to-access to DCS-2332L
Post by: chamberc on August 19, 2013, 07:57:32 PM
Have you unplugged the camera and plugged it back in?
Title: Re: unable-to-access to DCS-2332L
Post by: janeca on August 19, 2013, 11:54:03 PM
Hi Chamberc
I'm not in the same location as the camera. I run mydlink remote.
Title: Re: unable-to-access to DCS-2332L
Post by: chamberc on August 20, 2013, 06:57:53 AM
Most likely, the unit has become unresponsive.  You'll have to unplug it and re-plug it in from time to time.  Many folks, (myself included), use X10 or Insteon home automation devices so that we can do that remotely.  Another option is to put the camera on a timer and have the timer shut the power off for 1 minute per day and then back on, so the unit can reboot.
Title: Re: unable-to-access to DCS-2332L
Post by: RYAT3 on August 20, 2013, 08:22:45 PM
Most likely, the unit has become unresponsive.  You'll have to unplug it and re-plug it in from time to time.  Many folks, (myself included), use X10 or Insteon home automation devices so that we can do that remotely.  Another option is to put the camera on a timer and have the timer shut the power off for 1 minute per day and then back on, so the unit can reboot.

I went dirtcheap with Lowe's IRIS (usa).
Title: Re: unable-to-access to DCS-2332L
Post by: janeca on August 21, 2013, 12:12:47 AM
I have asked a friend in place to restart the camera and now it works again  :). Just need to find a permanent solution to start the camera occasionally.
Thanks for your help Chamberc
Title: Re: unable-to-access to DCS-2332L
Post by: chamberc on August 21, 2013, 06:59:40 AM
I have asked a friend in place to restart the camera and now it works again  :). Just need to find a permanent solution to start the camera occasionally.
Thanks for your help Chamberc

No problem... it's frustrating, but sort of expected with these inexpensive cameras.  My Trendnet & Linksys cams did it from time to time as well.
Title: Re: unable-to-access to DCS-2332L
Post by: RYAT3 on August 21, 2013, 06:47:23 PM
I have asked a friend in place to restart the camera and now it works again  :). Just need to find a permanent solution to start the camera occasionally.
Thanks for your help Chamberc

If you add an insteon or Lowe's iris system at the remote site, you can turn off/on the camera via your smartphone with a power adapter.

http://www.lowes.com/iris

You would only need the HUB

http://www.lowes.com/pd_388556-41166-HUB520_0__?productId=3735301

and Smart Plug

http://www.lowes.com/pd_388564-41166-SPG902_0__?productId=3735315

You can turn off/on whenever you want.

You might want to get the smart kit with the door kit sensors if it is your property for intrustion alert. Cheaper that way.
Title: Re: unable-to-access to DCS-2332L
Post by: RYAT3 on August 21, 2013, 07:14:51 PM
I have asked a friend in place to restart the camera and now it works again  :). Just need to find a permanent solution to start the camera occasionally.
Thanks for your help Chamberc

also, if you log into the camera's f/w, you should be able to reboot the device under maintenance->system
Title: Re: unable-to-access to DCS-2332L
Post by: chamberc on August 21, 2013, 07:51:23 PM
also, if you log into the camera's f/w, you should be able to reboot the device under maintenance->system


In these situations the cameras are non responsive to all tcp/ip traffic therefor that won't work.
Title: Re: unable-to-access to DCS-2332L
Post by: cmontyburns on August 24, 2013, 06:46:39 PM
In these situations the cameras are non responsive to all tcp/ip traffic therefor that won't work.

I think RYAT3 was suggesting that as a preventative measure, not as a course of action once the camera is not reachable.