D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: rxnb90 on October 03, 2013, 08:34:57 PM
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DIR-655
HW: A4
SW: 1.34NA
Browser: Firefox 24
I set a couple schedules, "weekends" and "weekdays" for wireless. I've then enabled the schedules in setup->wireless->enable wireless->save settings. The schedules don't work, wireless never turns on. I've checked the clock on my computer, it's correct. I can select "always" and "never", and that turns wireless on and off with no problem.
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There used to be a bug with the schedules, not sure if it is still there. Any schedule that wrapped around midnight would not work. Had to create two schedules, one that ended at midnight and another that picked up from midnight on. You would use the same rules but had to have two of them to compensate for the midnight bug.
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This bug possibly still in v1.37? ???
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Thanks for the tip, but both my schedules end at 11pm.
1.) 4pm - 11pm
2.) 6:30am - 11pm
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Always should be used in conjunction with the scheduling I believe...
Which schedule if for what week and weekends?
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"Always" and "weekdays" ("weekdays" being my custom schedule) can NOT be used together. "Always" indicates wireless should always be on, "weekdays" is the custom schedule I've created. The two can not be selected at the same time.
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"When Wireless is enabled, the default selection for scheduling is "Always". Selections for other schedules will be available in the drop down menu after users define schedules in the "Schedule" page. This function gets disabled when wireless is disabled."
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"When Wireless is enabled, the default selection for scheduling is "Always". Selections for other schedules will be available in the drop down menu after users define schedules in the "Schedule" page. This function gets disabled when wireless is disabled."
....right, I agree with this statement. But your implication is that I have to have "always" selected? That's not my understanding. "Always" is what you select when you want wireless to always be on. When you create a schedule, you change the selection from "always" to what you named your schedule. The schedule you create and "always" can not be selected at the same time. Or am I missing something?
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Always has nothing to do with the WiFi radio being ON or Off, it is for the scheduling of the rules you set up and whether the rules apply as ALWAYS or Never.
The radio being ON or OFF is handled by the check mark box.
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The "enable wireless" checkbox determines if the schedule will be enabled or not.
If "enable wireless" is not checked, then the entire "wireless network settings" section goes grey, and wireless is off.
If "enable wireless" is checked, then the wireless schedule will be controlled by the schedule in the pickbox. The pickbox has "always, never, weekends, weekdays".
So I've checked "enable wireless" and from the pickbox selected "weekdays". That should enable wireless from 4pm to 11pm. However, wireless does not turn on.
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"Always" and "weekdays" can not be selected at the same time. They are within the same pickbox.
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Can only be one listed schedule rule at a time. You'll need to pick one.
So when for 4pm to 11pm should be either OFF during this time frame or ON.
Does changing to 11pm to 4pm do anything?
Are you still on v1.34?
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Can only be one listed schedule rule at a time. You'll need to pick one.
The implication is that I'm picking two? That's not what I'm saying. I'm only picking one, it's only possible to pick one, it's not possible to pick two.
I have "enable wireless" checked, and one schedule selected, which is "weekdays".
It does not make a difference if I select "weekends". The wireless remains off (even though "enable wireless" is still checked).
Changing to "weekends", which is 6:30am to 11pm does not do anything. Wireless remains off.
I'm on 1.34NA
Schedules used to work on this router, I'm going to delete and re-create the schedules again, see if that does anything.
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Deleting and then re-creating the schedules didn't help. I set the schedule to turn wireless "on", and the scheduled time comes and goes without wireless turning on.
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When you have all the rules set up and after saving the settings, are you fully rebooting the router?
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Yes, correct, I reboot each time on creating a new schedule. The router automatically asks for that, and I always hit "reboot now".
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I would the following with either IE or FF:
1. Factory reset the router.
2. Don't load any saved configurations from file and set up the router from scratch.
3. Configured 1 scheduling rule for a test time frame, something with in a few minutes of you testing this to see if you can get scheduling configured and working to turn off the WiFi during this time frame.
4. Apply the rule to the WiFi Always drop down menu.
5. Save settings and reboot now.
Test the results.
If this fails you might want to upgrade FW:
FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
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I did a factory reset earlier this week, but I'll do one again now too.
I looked at the release notes for the firmware a couple days ago, but there is no mention of anything to do with the schedule. You think it's still worth updating even if the release notes don't indicate anything's changed?
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Kind of up to you. I didn't see anything either however sometimes they do somethings to FW releases and sometimes don't include all the details.
Lets try the factory reset first and go from there...
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I did a factory re-set and re-tested schedules, they still didn't work.
I loaded latest fw (1.37), re-tested schedules, they still don't work.
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I recommend that you phone contact your regional D-Link support office and inquire about this. Seem like something is going on thats not working right or configured right on the router for this feature.
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I go to dlink.com, select "support", enter my model number. Three options -chat, phone, and email. Only chat is available, even though this is a weekday during business hours. Clicking on "call" is just a dead link, it does nothing. I clicked on "chat", and that opens another window with the dlink "virtual agent". I enter my question, and it offers canned solutions which don't fit what I need. When I click "no, this did not solve my problem" it just closes and never offers the opportunity to initiate a chat session.
I hate to do it, but working with dlink support is just so painful and fruitless at this point, it's easier to just buy a new router. From a different company of course. Maybe they won't be any better, but I don't see how they can be any less helpful.
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I typed in "phone" and selected Go. Selected No, Contact Support, next screen gets 3 options to contact support. Select Call Support and it displays 3 phone options to call support.
http://support.dlink.com/ContactSupport.aspx?m=DIR-655
D-Link recently changed the support web site around. Let us know if you can't get to the phone numbers. They are there.
Technical Support can be reached at:
Consumer/Retail Support
24 hours a day, 7 days a week
1 (877) 453-5465
Business/Enterprise Support
As specified in your product documentation:
1 (877) 354-6555
Multimedia Product Support
24 hours a day, 7 days a week
1 (888) 851-6464
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Thanks for posting the phone number. I called today, explained the problem, and got "escalated" to 2nd tier support. That person told me that turning off wireless on a schedule was not a supported feature. However, after that call, I looked for the official DLink datasheet for the 655, which says "Includes wireless LAN scheduling, which can shut down your wireless network when not in use for further power savings"
So the datasheet says you can schedule the wireless to shut down.
I'll call support again tomorrow with this information, however, if 2nd tier support didn't know this was a feature, I'm getting less hopeful that I'll be able to talk to someone who actually might know what's going on.
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Ya, I think it's supported, I havn't tried it on mine...I will...keep us posted if you find out something...
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I believe this is now resolved. It's been working as expected over the weekend. It's a short time, but I expect it will continue.
The solution was to enable tools -> time -> Enable NTP Server.
What I noticed was that the router was turning it's self on and off, but not at the scheduled times. That made me go check the router's clock, which was not set as I had re-set to factory state (also remember to re-set your security settings if you do that). That worked for a day, but I the same problem re-occured. What I'd done was to "copy your computer's time settings". But the DIR-655 got out of sync, not by a little but off by hours within one day. So the clock in the router has something wrong with it. By enabling it to pull the time off the internet, that keeps it accurate and everyone is happy!
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Awesome, glad you found the fix. I'll remember that in my notes for scheduling. Thanks for sharing. Enjoy.