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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: nokia3660 on November 13, 2013, 02:43:28 AM

Title: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 13, 2013, 02:43:28 AM
Recently I got a DNS-323 from my mate who seldom uses it. It was pretty nice initially but off-late I am having issues with the web interface.

At time the web interface is completely inaccessible either over LAN or the internet, but it seems to work after a restart. However I was able to access the files on the NAS while the web interface was still inaccessible.

Any idea what might be wrong? I have got quite a few more issues but this is a deal breaker
Title: Re: Web interface not available but NAS still accessbile
Post by: fordem on November 13, 2013, 03:24:44 AM
Reset the unit to factory defaults, disable all servers (ftp. AV, etc.) and reconfigure - enable just the essentials and then monitor it.  The most common cause is one of the servers, but I forget which one.
Title: Re: Web interface not available but NAS still accessbile
Post by: dosborne on November 13, 2013, 06:15:02 AM
Once properly configured it is rare that you need the interface anyway. Although as Fordem says, it you clean up the config it shouldn't be an issue.
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 14, 2013, 11:30:23 PM
Reset the unit to factory defaults, disable all servers (ftp. AV, etc.) and reconfigure - enable just the essentials and then monitor it.  The most common cause is one of the servers, but I forget which one.

Thanks mate, will give it a try. I do need the upnp server, hope it is not the culprit
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 14, 2013, 11:35:07 PM
Once properly configured it is rare that you need the interface anyway. Although as Fordem says, it you clean up the config it shouldn't be an issue.

I schedule torrent downloads almost on a daily basics, so the web interface is kinda important to me  ;)
Title: Re: Web interface not available but NAS still accessbile
Post by: fordem on November 15, 2013, 03:27:42 AM
Add the servers you need back one by one, starting with the one you need most - the condition may or may not reoccur, if it does, it's either the last one you enabled or a combination.
Title: Re: Web interface not available but NAS still accessbile
Post by: dosborne on November 15, 2013, 05:37:49 AM
I schedule torrent downloads almost on a daily basics, so the web interface is kinda important to me  ;)
Look into FFP (Google: FFP DNS323). The Torrent and Media players are significantly more stable and provide better interfaces. I download torrents daily and run for 200+ days without a reboot and even then it is usually for some other reason than stability.
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 16, 2013, 06:38:28 AM
Look into FFP (Google: FFP DNS323). The Torrent and Media players are significantly more stable and provide better interfaces. I download torrents daily and run for 200+ days without a reboot and even then it is usually for some other reason than stability.

That was my next thing on the list once I get the web interface thing sorted out. I am planning on getting transmission running, so expect more queries from me on ffp soon  :)
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 24, 2013, 11:23:44 PM
Reset the unit to factory defaults, disable all servers (ftp. AV, etc.) and reconfigure - enable just the essentials and then monitor it.  The most common cause is one of the servers, but I forget which one.

Looks like it was the DHCP server that was the culprit. Haven't had any issue for the last 8 days. Thanks mate.
Title: Re: Web interface not available but NAS still accessbile
Post by: fordem on November 25, 2013, 03:16:03 AM
It's a little unusual that you would have the DHCP server enabled on a NAS that has internet access - most people use their router as the DHCP server.
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 25, 2013, 03:27:37 AM
It's a little unusual that you would have the DHCP server enabled on a NAS that has internet access - most people use their router as the DHCP server.

Well I enabled it when I connected it directly to my laptop to test the Gigbit transfer speed and never bothered to turn it off, now that we are on the matter, I got a meh transfer speed (1 min 15 sec to transfer a 1.75 GB file from NAS to Laptop). I will open a new thread for this soon  ;)
Title: Re: Web interface not available but NAS still accessbile
Post by: Steve Pitts on November 25, 2013, 02:51:11 PM
I got a meh transfer speed (1 min 15 sec to transfer a 1.75 GB file from NAS to Laptop). I will open a new thread for this soon  ;)
In all seriousness, I wouldn't bother since that equates almost pound for pound to the published capability of the device. For more information you could trawl through these old posts:

Sudden Drop in Transfer Speed - Was > 100Mb/sec.... Now about 8Mb/sec (http://forums.dlink.com/index.php?topic=38200.0)

Slow disk to disk copy (http://forums.dlink.com/index.php?topic=39457.0)

or indeed search the forum for 'slow' or 'speed' and find dozens more to amuse yourself with.
Title: Re: Web interface not available but NAS still accessbile
Post by: nokia3660 on November 25, 2013, 04:10:32 PM
damn, guess I jinxed it. Now I can access the login page but after I enter the credentials it takes be back to the login page again, am stuck with it in a loop.

tired it from work and from my phone, same behaviour. just when I thought I had it figured out
Title: Re: Web interface not available but NAS still accessbile
Post by: hairymexican on January 06, 2014, 03:27:47 PM
Reset the unit to factory defaults, disable all servers (ftp. AV, etc.) and reconfigure - enable just the essentials and then monitor it.  The most common cause is one of the servers, but I forget which one.

Is the accessing,The web interface is different from not being able to access ftp over chrome, firefox, IE?  I used to be able to access the ftp over google chrome but now am not able. 
Title: Re: Web interface not available but NAS still accessbile
Post by: fordem on January 07, 2014, 03:57:04 AM
You need to tell us what the problem you're experiencing is - the NAS' web interface does not allow ftp access, it allows you to access ftp server settings.

If you're having a problem with ftp access using google chrome, you need to provide us with the details, is this ftp access from within the LAN?  from the internet?  You can also try another browser of an ftp client.
Title: Re: Web interface not available but NAS still accessbile
Post by: mangops on February 01, 2014, 05:28:47 PM
Hy everyone,

i also have the same problem in my dns 323, after updating firmware 1.10.
no one have a solucion to this problem?

I allready restore everithing but i still can't acess...

Please help me guys...

Cumps
Title: Re: Web interface not available but NAS still accessbile
Post by: dividedhighw on February 07, 2014, 04:59:53 AM
It's precisely because of bugs like this that I downgraded to 1.09 once I formatted my 2TB drives using 1.10.  Version 1.09 does have its own demons, but nearly as obtrusive as the ones reported for 1.10.

I would reset to factory defaults (presumably restoring web i/f access), use the web UI to flash to v1.09, then customize as you wish.  BTW, when I did this, I experienced no loss of data, not a hitch whatsoever.

HTH,
DH