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Software => Shareport - Windows => Topic started by: fgl30 on January 17, 2014, 12:24:15 PM

Title: Unable to connect to USB hard drive
Post by: fgl30 on January 17, 2014, 12:24:15 PM

SharePort 4.20; DIR-655 fw 1.37; Samsung USB external hard drive...

I can´t connect the HD... always get failed connection message... any clue? Thx

Title: Re: Unable to connect to USB hard drive
Post by: FurryNutz on January 17, 2014, 12:35:52 PM

What size is the HDD? 500Gb is officially supported.
What format is the HDD? It should be NTFS

Some say using older versions of SP helps, like v1.xx

Title: Re: Unable to connect to USB hard drive
Post by: fgl30 on January 18, 2014, 06:23:46 AM

01 Tb, NTFS... I already connected this HD some time ago... strange...

Title: Re: Unable to connect to USB hard drive
Post by: FurryNutz on January 18, 2014, 09:39:10 AM

Try an older version of SP..what you may have had before. Was the FW recently updated? What version was the driving working on before you updated?

http://forums.dlink.com/index.php?topic=56154.0 (http://forums.dlink.com/index.php?topic=56154.0)

Title: Re: Unable to connect to USB hard drive
Post by: Deping on February 03, 2014, 02:41:09 AM

have you installed the chipset drivers and all the other drivers for the motherboard?

Title: Re: Unable to connect to USB hard drive
Post by: FurryNutz on February 03, 2014, 07:13:44 AM

I don't think chipset drivers on the PCs Motherboard would effect any thing when users are connecting USB devices to the routers USB port.  ::)

Quote from: Deping on February 03, 2014, 02:41:09 AM

have you installed the chipset drivers and all the other drivers for the motherboard?