• October 31, 2024, 09:29:53 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Unable to connect to USB hard drive  (Read 7582 times)

fgl30

  • Level 3 Member
  • ***
  • Posts: 116
Unable to connect to USB hard drive
« on: January 17, 2014, 12:24:15 PM »
SharePort 4.20; DIR-655 fw 1.37; Samsung USB external hard drive...

I canīt connect the HD... always get failed connection message... any clue? Thx
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to connect to USB hard drive
« Reply #1 on: January 17, 2014, 12:35:52 PM »
What size is the HDD? 500Gb is officially supported.
What format is the HDD? It should be NTFS

Some say using older versions of SP helps, like v1.xx
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

fgl30

  • Level 3 Member
  • ***
  • Posts: 116
Re: Unable to connect to USB hard drive
« Reply #2 on: January 18, 2014, 06:23:46 AM »
01 Tb, NTFS... I already connected this HD some time ago... strange...
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to connect to USB hard drive
« Reply #3 on: January 18, 2014, 09:39:10 AM »
Try an older version of SP..what you may have had before. Was the FW recently updated? What version was the driving working on before you updated?

http://forums.dlink.com/index.php?topic=56154.0
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Deping

  • Level 1 Member
  • *
  • Posts: 10
Re: Unable to connect to USB hard drive
« Reply #4 on: February 03, 2014, 02:41:09 AM »
have you installed the chipset drivers and all the other drivers for the motherboard?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to connect to USB hard drive
« Reply #5 on: February 03, 2014, 07:13:44 AM »
I don't think chipset drivers on the PCs Motherboard would effect any thing when users are connecting USB devices to the routers USB port.  ::)

Quote from: Deping on February 03, 2014, 02:41:09 AM
have you installed the chipset drivers and all the other drivers for the motherboard?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.