D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: jtuckermans on January 29, 2015, 06:24:03 AM

Title: DCS5221 Connectivity Problem
Post by: jtuckermans on January 29, 2015, 06:24:03 AM

I recently upgraded the firmware on my DCS5221 Cloud Camera and I can no longer view the live video. The camera's motion detection is still working (image capture and FTP works). I assumed it was related to the Java 8 issue being a Chrome user but I'm seeing the same problem under IE and on  MyDlink Lite on my iPhone. Any help with this issue would be

Title: Re: DCS5221 Connectivity Problem
Post by: FurryNutz on January 29, 2015, 06:54:20 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What region are you located?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

>FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Title: Re: DCS5221 Connectivity Problem
Post by: JavaLawyer on February 03, 2015, 03:47:28 PM

Quote from: jtuckermans on January 29, 2015, 06:24:03 AM

I recently upgraded the firmware on my DCS5221 Cloud Camera and I can no longer view the live video. The camera's motion detection is still working (image capture and FTP works). I assumed it was related to the Java 8 issue being a Chrome user but I'm seeing the same problem under IE and on  MyDlink Lite on my iPhone. Any help with this issue would be

Try rebooting your camera and router. If that doesn't work, try downgrading to an earlier firmware using the web UI through your PC browser.

Title: Re: DCS5221 Connectivity Problem
Post by: JavaLawyer on February 03, 2015, 03:52:03 PM

DCS Network Cameras - How to Install Firmware in My DCS Network Camera (http://forums.dlink.com/index.php?topic=53730.0)

Title: Re: DCS5221 Connectivity Problem
Post by: JavaLawyer on February 04, 2015, 11:03:35 AM

For clarification, the subject of this thread reads "DCS5221".  Did you mean DCS-5222L?